Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being pushy or unprofessional.
Product Availability
Customers appreciate the store's selection of products, but there are complaints about receiving used items sold as new and issues with inventory.
Sales Pressure
Many reviews mention aggressive upselling tactics by staff, which detracts from the shopping experience.
Delivery Issues
There are significant complaints regarding delivery and installation services, including missed appointments and poor communication.
Store Environment
The store is generally described as clean and well-organized, but some customers feel overwhelmed by the number of staff approaching them.
JE
justin eckstein
4 days ago
5.0
Helpful staff and friendly.
JM
Janice Miller
Jan 1, 2026
5.0
Great service. Innovative technologies.
NF
Nancy Ford
Dec 22, 2025
5.0
Everyone you talk to is very helpful & pleasant. They found what we were for in a snap!
BB
Brit
Dec 21, 2025
5.0
In and out on Black Friday no issues.
DP
D P
Dec 15, 2025
5.0
They are always very helpful and knowledgeable. Returns and exchanges are super easy.