Best Buy

Reviews

• AA

  Amanda

  Nov 15, 2025
  3.0
  The store itself is great, and I really enjoy browsing the new technology. Being greeted when I walk in is nice, but being approached repeatedly becomes overwhelming to the point where it takes away from the experience. If I needed help, I would have asked. I’d love to come back and look around again, but for now I’ll probably just browse online instead and not be asked 6 plus times if I need help.
• JR

  Justin Richards

  Nov 2, 2025
  5.0
  I know what I need when it comes to computers, so when the kid asked me what I was looking for he showed me where those machines were, I was leaning towards one and he pointed me to an option that had more to offer at a cheaper price. Exactly what I needed at a critical time
• KH

  Ken H

  Oct 18, 2025
  1.0
  I made an appointment via phone for a bring your own Dash cam installation which Beat Buy advertised in its website for $99.99. The male installer on the morning of 10-17-25 was very rude and unprofessional. The power was to be installed on this particular dash cam via USB/cigarette lighter port. Before even looking at the length of the power cable he told me I’ll have cables hanging down from the windshield, I told him no the cable is long enough to tuck it under the front console. He told me that bringing your own dash cam is like bringing your own food to a restaurant for them to cook even though Best Buy advertised bring your own dash cam for installation, then he told me that I bought my dash cam from Amazon because it was the first one to pop up on there site which is not true as I researched different dash cams and made a careful decision based on reviews, price and performance. He told me that he’s been doing this for 21 years and he knows what he’s talking about. His attitude was very disrespectful and for someone who says he has 21 years experience and you would think that he would have learned to respect a paying customer instead of trying to start an argument . Hopefully someone can coach this guy about customer service.
• JO

  Justin Orison

  Oct 12, 2025
  1.0
  Went in to pick up one thing. In the 10 minutes I was there i was bothered by two at&t salespeople. Then at the register I they attempted to upset me 3 things. And I lost count of how many upsells I had to decline on the keypad. Enough already.
• AB

  Ashley Boden

  Oct 8, 2025
  1.0
  Geek Squad in Robinson had my sons Xbox for over a month, I reached out twice for status. I reached out today for them to tell me after a month I can pick up a new one. When did they realize this? I didn’t get an email or phone call like they said I would. Very frustrating! I paid a lot of money for the warranty just to go without the product for a month and 0 communication about the status 😡

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