Overall, many customers praised the helpfulness and friendliness of the staff, although there were notable complaints about unprofessional behavior and lack of assistance in certain departments.
Product Availability
Customers expressed frustration with inventory issues, noting that items were often out of stock or not matching online listings.
Return and Warranty Issues
Several reviews highlighted negative experiences with returns and warranty claims, particularly with the Geek Squad and product exchanges.
Online vs In-Store Experience
While some customers appreciated the convenience of online ordering and curbside pickup, others reported difficulties in getting assistance in-store.
AA
Ada
5 days ago
5.0
Kind employee helped me find the best laptop :)
DM
Daniel McGuire
Feb 17, 2026
5.0
Support your Brick and Mortar Stores
MC
Mike Chontos
Feb 7, 2026
5.0
Great experience! Ashton was very helpful
JK
John K
Jan 28, 2026
4.0
Always helpful staff. Never a problem. Friendly people just wish prices weren't so high on the items
AD
Asha Dixon
Jan 10, 2026
1.0
I spent $50 on ink for my hp 4100 series printer, at the Best Buy west mifflin location! brought it home and it didn’t work, I kept the receipt and brought it back to the store the next day, the manager told me I could not exchange it, they could not refund nor give a gift card because the ink box was opened! I was HOT, never shopping at Best Buy ever again in my life!
What types of products can I find at Best Buy on Clairton Blvd?
You can shop for TVs, computers, appliances, and more at Best Buy. They also offer expert advice and Geek Squad support.
What are the Best Buy store hours on weekdays?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Friday.
Does this Best Buy location offer curbside pickup?
No, this location does not currently offer curbside pickup but does have in-store pickup available.
Is Geek Squad tech support available at this Best Buy?
Yes, Geek Squad offers support and repair services at this Best Buy location.
What payment methods are accepted at this Best Buy store?
Best Buy accepts payment by check and debit card and does not require cash only.
Are there electronics recycling services at this Best Buy?
Yes, this Best Buy offers electronics recycling services for customers.
What nearby dining options are available around Best Buy on Clairton Blvd?
Nearby restaurants include Texas Roadhouse, Quaker Steak & Lube, Chick-fil-A, Chipotle Mexican Grill, Arby's, and Chi-Chi's Mexican Restaurant, perfect for grabbing a meal before or after your shopping trip.
Are there any furniture stores close to Best Buy?
Yes, Value City Furniture is nearby, offering furniture and mattresses if you're looking to complement your new electronics with home furnishings.
Where can I find banking services near this Best Buy?
Nearby banking options include First National Bank, PNC, and Dollar Bank, providing convenient financial services near the store.
Can I shop for fashion and shoes near Best Buy?
Yes, you can visit Burlington for clothing, DSW Designer Shoe Warehouse for shoes, and Catherines for women's and plus size clothing close to Best Buy.
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