Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Apple South Hills Village
301 South Hills Village, Pittsburgh, PA
15241, United States
Hours
Reviews
3.7
889 reviews
5 stars
481
4 stars
116
3 stars
66
2 stars
40
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of knowledge.
Waiting Times
Customers reported long waiting times, with some feeling ignored despite having appointments.
Repair Experience
Repair services are generally quick, but there are complaints about unexpected charges and inadequate assistance during repairs.
Staff Knowledge
While some staff members are noted for their expertise, others are described as unhelpful or uninformed.
Store Environment
The store is often described as busy and crowded, with some cleanliness issues noted.
- JGJames GilesNov 8, 20255.0Went to the Apple Store to purchase two new phones and the experience was awesome. The associates were very professional and knowledgeable and fulfilled our every need.
- JTJazmyne TaggartOct 14, 20255.0Fast! Wasn’t slow! Got to me in a hurry, had an appointment, screen was fixed in 2hours
- KAKirti AsawaOct 2, 20253.0Long waiting time.. though too many people working here .. standing here but claiming they are not technicians.. very rude staff.. if asking when would my turn be.. they are not being polite.
- BMBARRY MSep 30, 20255.0Great place. Well stocked. Staff helpful.
- RNReza NahisaAug 27, 20255.0I had an excellent experience at the Apple Store. thanks to Mel. She was incredibly nice, kind, and professional from start to finish. Mel quickly helped me with purchasing my MacBook Air and made the process smooth and stress-free. Her knowledge and efficiency stood out, and she took the time to make sure everything was set up just right. I truly appreciate her friendliness and professionalism—she made the whole experience enjoyable. Thank you, Mel!
Frequently Asked Questions About Apple South Hills Village
What products can I shop for at Apple South Hills Village?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple South Hills Village store.
Does Apple South Hills Village offer technical support?
Yes, you can get technical support at the Genius Bar within the store.
What are the regular operating hours of Apple South Hills Village?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Is Apple South Hills Village open on major holidays?
The store is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025); other holiday hours may vary, so it's best to check the schedule for specific dates.
Does Apple South Hills Village provide wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Can I pick up my online order in-store at Apple South Hills Village?
Yes, in-store pickup is available for your convenience.
Is there free Wi-Fi available at Apple South Hills Village?
Yes, the store offers free Wi-Fi for customers while shopping or getting support.
What nearby dining options are available around Apple South Hills Village?
You can visit restaurants such as Noodles and Company for Asian fusion and pasta, or Auntie Anne's for bakery treats, both nearby the Apple Store.
Are there other retail stores near Apple South Hills Village for additional shopping?
Yes, nearby stores include Clarks and Johnston & Murphy for shoes and clothing, as well as South Hills Village Mall for a variety of shopping options.
How can I use nearby places to enhance my visit to Apple South Hills Village?
You can easily combine your visit to Apple South Hills Village with shopping trips to nearby stores like Francesca's or relax after your visit with a beauty treatment at Studio Beyoutiful.