Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
995 reviews
5 stars
478
4 stars
145
3 stars
77
2 stars
47
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for being rude or unprofessional.
Appointment Issues
Many customers reported difficulties with scheduling appointments and long wait times, leading to frustration.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were noted for providing incorrect information or being unhelpful.
Store Environment
The store atmosphere has reportedly declined, with some customers noting a lack of staff engagement and lower morale among employees.
Repair Experiences
Repair services received mixed reviews; some customers were satisfied with quick resolutions, while others faced delays and unsatisfactory outcomes.
- QQQueen1 day ago1.0I’ve been in this store since 1:40 PM. Nate was the only employee who knew how to help me. Once Nate left, none of the other staff that were helping me knew what to do. I was passed around to three different people, and not a single issue was resolved. I’m leaving the store at 4:45 PM without receiving any help at all. This store is an absolute joke.
- JMJulia MalawskiJan 1, 20265.0My little brother cracked his screen protector. They got him a new one and even put it on for him. Even though they were rather busy we were only in for 15 minutes from walking in to walking out. Very efficient.
- MSMelanie SpagelJan 1, 20265.0Everyone was super helpful both times I had to come this week
- AAAddisonDec 10, 20254.0Definitely make an appointment. Sometimes your phone will act up, but just being there will fix the problem.
- MWMasoncoolkid11 WiceDec 1, 20255.0Quick to get waited on. Staff took care of a problem with phone very pleased.
Frequently Asked Questions About Apple Ross Park
What products can I shop for at Apple Ross Park?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Ross Park.
Where is Apple Ross Park located?
Apple Ross Park is located at 1000 Ross Park Mall Drive, Pittsburgh, PA 15237, United States.
What are the regular opening hours of Apple Ross Park?
Apple Ross Park is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple Ross Park offer technical support services?
Yes, Apple Ross Park provides technical support at the Genius Bar within the store.
Can I get repair services and in-store pickup at Apple Ross Park?
Yes, the store offers computer repair services and supports in-store pickup for your orders.
What payment methods are accepted at Apple Ross Park?
Apple Ross Park accepts debit card payments and mobile NFC payments.
Does Apple Ross Park provide free Wi-Fi and is it wheelchair accessible?
Yes, Apple Ross Park offers free Wi-Fi and has a wheelchair-accessible entrance.
Are there any nearby stores where I can shop for clothing or accessories around Apple Ross Park?
Yes, nearby stores include Coach, Victoria's Secret, Victoria's Secret PINK, Banana Republic, Madewell, Burberry, and Vineyard Vines for clothing and accessories.
Where can I find places to grab a coffee or a quick bite near Apple Ross Park?
Near Apple Ross Park, you can visit Starbucks, Ebar cafe, SUBWAY sandwich shop, and One Haute Dog for pet-friendly treats.
Is there a shopping center near Apple Ross Park where I can explore other stores?
Yes, Apple Ross Park is located at Ross Park Mall, a shopping center where you can visit many stores including jewelry shops like Littman Jewelers and Fast Fix Jewelry And Watch Repair.