Brand Certified
Apple Ross Park
3.6(996 reviews)
Certified by Apple Ross Park • Feb 22, 2026
Business Details
1000 Ross Park Mall Drive, Pittsburgh, PA
15237, United States
Certified by Apple Ross Park • Feb 22, 2026
(412) 318-0656
Certified by Apple Ross Park • Feb 22, 2026
https://www.apple.com/retail/rosspark
Certified by Apple Ross Park • Feb 22, 2026
About
Certified by Apple Ross Park • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Ross Park • Feb 22, 2026
Hours
Certified by Apple Ross Park • Feb 22, 2026
Reviews
3.6
996 reviews
5 stars
479
4 stars
145
3 stars
77
2 stars
47
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude or unhelpful staff.
Efficiency
Several customers noted quick service and efficient problem resolution, while others experienced long wait times and unresolved issues.
Product Knowledge
Some employees demonstrated strong product knowledge and provided effective solutions, but there were also reports of staff lacking expertise and misdiagnosing issues.
Appointment Issues
Many customers emphasized the importance of making appointments, as walk-in service often led to long waits or lack of assistance.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others feeling frustrated and disappointed with the service.
- SISarah IngallsFeb 18, 20265.0Cynthia was excellent! She is normally at the shadyside store and I would definitely go there in the future to work with her! She as quick with my request and friendly!
- QQQueenJan 11, 20261.0I’ve been in this store since 1:40 PM. Nate was the only employee who knew how to help me. Once Nate left, none of the other staff that were helping me knew what to do. I was passed around to three different people, and not a single issue was resolved. I’m leaving the store at 4:45 PM without receiving any help at all. This store is an absolute joke.
- JMJulia MalawskiJan 1, 20265.0My little brother cracked his screen protector. They got him a new one and even put it on for him. Even though they were rather busy we were only in for 15 minutes from walking in to walking out. Very efficient.
- MSMelanie SpagelJan 1, 20265.0Everyone was super helpful both times I had to come this week
- AAAddisonDec 10, 20254.0Definitely make an appointment. Sometimes your phone will act up, but just being there will fix the problem.
Brand Certified Facts from Apple Ross Park
Apple Ross Park partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website