Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
987 reviews
5 stars
472
4 stars
144
3 stars
77
2 stars
47
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and kind, while others were criticized for being rude and unprofessional.
Wait Times
Customers frequently reported long wait times for assistance, both for appointments and in-store purchases.
Repair Issues
Several customers expressed frustration with repair processes, including misdiagnoses and delays in service.
Staff Knowledge
While some employees were noted for their expertise, others were described as unhelpful or lacking product knowledge.
Store Environment
The store atmosphere was described as busy and sometimes chaotic, with some customers feeling neglected.
- RFR F5 days ago1.0Employees completely ignored me when I walked in.
- LLLesNov 13, 20254.0Stopped at this store a couple of weeks ago, talked to CSR Lovisha re replacing a Windows pc with a MacBook. She was very helpful, answered questions re transferring files and recycling old equipment.
- RRRonald RainesOct 29, 20255.0Had excellent service when I was there. They were very sympathetic to me as a traveler on my way back home hundreds of miles away.
- TPThe PhoenixOct 25, 20254.0I've been trying to get my grandmother's phone unbricked for a month with the online Apple help. It's been a complete freaking nightmare with seven different people telling me seven different things. We go into the store and they had it handle in less than 15 minutes, and were very pleasant to deal with.
- OFOzzy FilmsOct 22, 20255.0Tim was fantastic at helping us get what we needed when we needed it! He went above and beyond to help us get a MacBook we needed tonight. He was very kind and his humor helped lighten the situation when we hit a bump in the checkout process Absolutely fantastic service!
Frequently Asked Questions About Apple Ross Park
What products can I shop for at Apple Ross Park?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Ross Park.
Where is Apple Ross Park located?
Apple Ross Park is located at 1000 Ross Park Mall Drive, Pittsburgh, PA 15237, United States.
What are the regular opening hours of Apple Ross Park?
Apple Ross Park is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple Ross Park offer technical support services?
Yes, Apple Ross Park provides technical support at the Genius Bar within the store.
Can I get repair services and in-store pickup at Apple Ross Park?
Yes, the store offers computer repair services and supports in-store pickup for your orders.
What payment methods are accepted at Apple Ross Park?
Apple Ross Park accepts debit card payments and mobile NFC payments.
Does Apple Ross Park provide free Wi-Fi and is it wheelchair accessible?
Yes, Apple Ross Park offers free Wi-Fi and has a wheelchair-accessible entrance.
Are there any nearby stores where I can shop for clothing or accessories around Apple Ross Park?
Yes, nearby stores include Coach, Victoria's Secret, Victoria's Secret PINK, Banana Republic, Madewell, Burberry, and Vineyard Vines for clothing and accessories.
Where can I find places to grab a coffee or a quick bite near Apple Ross Park?
Near Apple Ross Park, you can visit Starbucks, Ebar cafe, SUBWAY sandwich shop, and One Haute Dog for pet-friendly treats.
Is there a shopping center near Apple Ross Park where I can explore other stores?
Yes, Apple Ross Park is located at Ross Park Mall, a shopping center where you can visit many stores including jewelry shops like Littman Jewelers and Fast Fix Jewelry And Watch Repair.