Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Philadelphia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
612 reviews
5 stars
274
4 stars
89
3 stars
60
2 stars
28
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and professionalism, particularly mentioning staff like Malik, Derrick, and Mason.
Long Wait Times
Numerous reviews highlighted excessively long wait times and poor management of customer flow, leading to frustration among customers.
Inconsistent Experiences
While some customers had positive experiences, others reported rude or dismissive behavior from staff, indicating a lack of consistent service quality.
Sales Pressure
Several reviews mentioned feeling pressured by sales staff, which detracted from the overall customer experience.
Technical Issues
Customers frequently encountered problems with device setups and service activations, leading to additional visits and dissatisfaction.
- GOGavin O'BrienDec 24, 20255.0Malik was a tremendous help and actually cared about solving the problem at hand. Very impressed - all Five Stars are for Malik, great job!
- BSBahiyah SmithDec 22, 20255.0Justin S was amazing he got my all my issues fixed was very patient listened to every issues I had and got is handle I would highly recommend
- YYyukioDec 21, 20255.0Mason was amazing, super cool dude. He got me set up with a new plan just in time for the holidays. Had some hiccups in getting set up at other Verizon location in my area but I just knew that Mason was the go to guy. He got the job done in less than 30 mins! I appreciate you 🙏🏼
- MNMuhaymeen Raw NassardeenDec 16, 20255.0Duane is awesome. He went above and beyond to assist me with increasing my finance limit to get new phone
- WSwendy sardinskyDec 13, 20255.0I usually don’t take the time to write a review except the service I received today from the manager Derrick and the sales representative Tom was “over and above” and exceptional! I will return to this store anytime to buy anything!!! They were helpful, professional and knowledgeable about my existing phone as well as their new products. They’re in it for the long run and I am sticking w Verizon bc of their exceptional service!
Frequently Asked Questions About Verizon
What are the regular operating hours for the Verizon store at 1430 Walnut St, Philadelphia?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones and devices are available at this Verizon store?
This Verizon store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What delivery and pickup options does Verizon provide for online orders?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available for online orders.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for a convenient visit to the Verizon store.
What types of business products and services does this Verizon store provide?
The store provides business cell phones, mobile hotspots, tablets, laptops, and offers mobile plans, wireless internet plans, and voice plans.
Does the Verizon store accept mobile payments and debit cards?
Yes, the Verizon store accepts mobile NFC payments, debit cards, and also allows check payments. They do not require cash only payments.
Is there free Wi-Fi available at the Verizon store on Walnut St?
Yes, the Verizon store offers free Wi-Fi for customers while they shop or wait.
How can nearby transit or locations like WeWork 1430 Walnut St help customers visiting Verizon?
WeWork 1430 Walnut St is located near the Verizon store, so customers working or attending events there can conveniently visit Verizon for mobile and internet needs during their day.
Are there any real estate agents nearby that customers might want to connect with after visiting Verizon?
Yes, several real estate agents like MedAbode Philly and Michael Rodgers of Compass Real Estate are located nearby, making it easy for customers to combine errands or networking opportunities in the area.
What nearby professional services are around Verizon at 1430 Walnut St that customers might find useful?
Nearby professional services include Momentum Event Marketing specializing in event technology and Rose Ave. Media, a marketing and advertising agency, which customers may engage with for additional business and event support.