Brand Certified
Verizon
4.8(516 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
920 Walnut St, Philadelphia, PA
19107, United States
Certified by Verizon • Feb 22, 2026
(215) 351-5252
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/pa/philadelphia/920-walnut-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Philadelphia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 920 Walnut St.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
516 reviews
5 stars
484
4 stars6
3 stars1
2 stars6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, particularly highlighting Q and Zakii for their exceptional service.
Sales Experience
Many reviews noted that the sales process was smooth and efficient, with staff providing clear information and helping customers find the best deals.
Professionalism
Several customers commented on the professionalism and respect shown by the staff, contributing to a positive shopping experience.
Communication Issues
A few reviews mentioned poor communication and delays in service, particularly regarding order updates and management responsiveness.
- GKGyutae kang4 days ago5.0I visited here to switch my mobile phone plan. I’m not good at english skill. But shop assistant help me a lot until solve problem. Very thankful!
- PPPatti PatriziFeb 17, 20265.0Z is an incredible sales agent! He can assess your needs and address them. He is quick to fix any techie concerns and is also a genuinely kind person!
- KJKevin Quinn Jr.Feb 5, 20265.0Q assisted me with a Google Pixel upgrade. Not only is Q a great salesman but also provides excellent customer service. He is extremely knowledgeable, tech savvy, nice, respectful and personable. He is also straight to the point in terms of costs and doesn't cut corners. Go see Q. You won't be disappointed!
- CSCorey StancombeFeb 2, 20265.0Q was super Knowledgable and helpful, made a painful process thanks to other carriers significantly more manageable. Def would recommend.
- APArgishti PetrosyanFeb 1, 20265.0I came in with some iPhone trade-in questions and Quinten at the store was super helpful. He was professional and very knowledgeable.
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 920 Walnut St, Philadelphia?
Verizon at 920 Walnut St is open Monday through Wednesday from 10:00 AM to 7:00 PM; Thursday through Saturday from 9:00 AM to 7:00 PM; and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon Wireless Zone store located in Philadelphia?
The Verizon Wireless Zone store is located at 920 Walnut St, Philadelphia, PA 19107, next to Wawa in the Jefferson Hospital area.
What products and services does Verizon at 920 Walnut St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, bill payments, upgrades, new devices, device activation, device financing, wet phone recovery, and more with Verizon network coverage including 5G service.
Can I schedule an appointment or pickup for my Verizon products online?
Yes, you can schedule appointments or in-store pickup through the Verizon website or use the My Verizon app available on the Apple App Store.
Which brands are available at the Verizon Wireless Zone store?
The store carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, JBL, Jabra, Speck, and more.
What kind of customer service can I expect at the Verizon Wireless Zone in Philadelphia?
You can expect award-winning customer service from wireless experts providing help on Verizon products and services, including excellent customer support and services like wet phone recovery.
Is in-store shopping available at the Verizon Wireless Zone at 920 Walnut St?
Yes, in-store shopping and in-store pickup services are available at this location.
What nearby convenience and food options are available around Verizon at 920 Walnut St?
Nearby you can find Wawa for convenience and delicatessen needs, Bonté coffee shop, Sweetgreen vegetarian and health-focused restaurant, and Barra Rossa Ristorante for Italian dining.
Are there nearby parking facilities for customers visiting Verizon at 920 Walnut St?
Yes, Central Parking and Parking valet for Dr. Long are nearby parking options for customers visiting the store.
What nearby transportation or healthcare landmarks can help me find Verizon at 920 Walnut St?
The store is near Jefferson Hospital and Thomas Jefferson University Hospital, making it easy to locate. Nearby medical offices and child care centers also define the area.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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