Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported poor experiences with unresponsive or unhelpful employees.
Product Availability
Several reviews noted that the store often has limited stock and availability of items, leading to customer disappointment.
Online Experience
Customers expressed frustration with the online ordering system, including issues with order fulfillment, delivery delays, and difficulties in contacting customer service.
Store Condition
The store's organization and cleanliness received positive remarks, but some customers mentioned that it feels outdated and lacks the inventory it once had.
Geek Squad Service
Experiences with Geek Squad varied widely; while some customers received excellent support, others reported long wait times and inadequate assistance.
LL
Lori
5 days ago
5.0
Great place to get live and cpoked seafood. Always clean, fast service and the food is really good
DB
Denis B
6 days ago
1.0
5 employees stay chatting and noone helps.. when i stop by to ask if anyone can help they just tole me to wait and continued doing nothing… the most useless employees really
RR
Ruby Rhoad
6 days ago
5.0
The Sony and Samsung TV reps were informative and approachable
OO
Omar
Nov 9, 2025
1.0
Me andy dad tried pay my Lenova at geek squad and there one men keep talking for hours and I was waiting like I came at 3:pm and right now 7:33
WK
Watta Kesselly
Nov 6, 2025
5.0
The staff at this place are so helpful!! Firstly they greet you at the door with genuine interest about your concerns. I was assisted by two staff in the back who were so patient, helpful and just overall displayed a passion for the work they do. They were so knowledgeable steering me in the right direction. Shoutout to Hermes and Nick!! See y’all soon ✨