Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Parkesburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 302 Nova Way.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
194 reviews
5 stars
177
4 stars
4
3 stars2
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Brandon, Freddie, and Dominic.
Store Experience
The store environment was described as welcoming and efficient, with quick service and a positive atmosphere.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues effectively, with employees going above and beyond to assist customers.
Mixed Feedback
While most reviews were positive, there were a few negative experiences related to service and billing issues, indicating some inconsistency.
- PAPatty Allen6 days ago5.0I was having problems with my phone service. Tamara fixed me right up. She was very pleasant and very helpful. I will use this store from now on.
- FKFred KenworthyDec 27, 20255.0Worked with Alex today setting up my new phone. Alex was very professional and calm while multitasking with two other customers and an employee. Knows customer service and the business. I was very pleased with the interaction and results. If you are looking for new phones, you will be treated well by Alex. Thanks
- JLJennifer LewisDec 27, 20255.0I went in the store on my break from work and they were customer friendly and welling to figure out to what was wrong with my phone. Very pleasant to deal with. I recommend them if you need assistance :) Alexa and Tamera assisted me
- EPEllen PhillipsDec 17, 20255.0Had another awesome service experience with sales reps here and big thanks for fixing other family members phones
- SWSchyler WattlesDec 10, 20255.0Couldn’t have asked for better support while upgrading my phone. The employees are kind, diligent and make the experience enjoyable
Frequently Asked Questions About Verizon
What wireless services does Verizon at 302 Nova Way in Parkesburg offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and 5G service for consumers and businesses.
What are the operating hours of Verizon in Parkesburg?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or use curbside pickup at Verizon Parkesburg?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
How can I schedule an appointment with Verizon Parkesburg?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of devices and accessories are available at Verizon Parkesburg?
Verizon carries brands like Apple, Samsung, Google, Motorola, LG, Otterbox, Mophie, JBL, and many more.
Does Verizon in Parkesburg provide services for businesses?
Yes, Verizon offers services and devices tailored for both consumers and businesses, including business accounts and upgrades.
Where can I get a coffee near Verizon Parkesburg?
You can visit nearby Starbucks or Wawa for coffee before or after your visit to Verizon.
Are there food options close to Verizon Parkesburg?
Yes, Chipotle Mexican Grill, Subway, and Wawa offer a variety of dining options nearby for a meal or quick snack.
What nearby services might be useful when visiting Verizon Parkesburg?
Nearby services include Supercuts for haircuts, UPS Access Point for shipping needs, and PNC ATM for cash withdrawals.
How can nearby healthcare locations benefit Verizon customers in Parkesburg?
Customers can access nearby medical services like Lancaster General Urgent Care and LG Health Physicians for health needs during a trip to the area.