Brand Certified
Verizon
4.8(296 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
20 W Lancaster Ave, Paoli, PA
19301, United States
Certified by Verizon • Feb 22, 2026
(484) 318-7375
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/pa/paoli/20-w-lancaster-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Paoli, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 20 W Lancaster Ave.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
296 reviews
5 stars
277
4 stars2
3 stars1
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like AP, Devon, and Nick.
Efficiency
Many reviews highlighted the quick and efficient service provided, making the process of upgrading or setting up phones seamless.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding customer service, particularly with appointment handling and rudeness from some staff.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
- JCJames CougeyFeb 8, 20265.0Thank youuu Sammy, when I went this store looking for new series he made it very easy to understand set up everything and made sure I have accurate pricing. He kept it professional and made the process fast but not rushed I recommend coming to this store getting proper pricing unlike other stores if you do go there ask for Sammy.
- NCNick CornellFeb 8, 20261.0We scheduled an appointment to get a new phone set up that we received in the mail. Upon walking into the store, the employee told us we didn’t have an appointment. The store was dead, as we were the only customers there. Instead of just asking what we needed help with/ helping us, the employee was hyper-fixated on the fact that we “didnt have an appointment.” We confirmed that we did in fact have an appointment and the employee told us we needed to go to the corporate store for what we were trying to do. All we needed was an eSIM transfer. We proceeded to go to the Verizon store in Malvern (Worthington shopping center) and without an appointment, the employee helped us out and we were all set in less than 5 minutes. Ridiculously poor customer service, avoid the Paoli Verizon location if you can.
- LDLinnea DentelFeb 6, 20265.0I’ve been to the store 3 times now and every time I’ve had good customer service. Brandon helped me today and was able to set my new phone up.
- DNDavid NelthroppJan 15, 20265.0Great service
- BBBobJan 15, 20265.0Great service
Frequently Asked Questions About Verizon
What products and services does Verizon in Paoli offer?
Verizon in Paoli offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more.
Where is the Verizon Paoli store located?
The Verizon Paoli store is located at 20 W Lancaster Ave, Paoli, PA 19301, USA.
What are the operating hours of Verizon Paoli?
Verizon Paoli is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my order in-store at Verizon Paoli?
Yes, Verizon Paoli offers in-store pickup for your convenience.
How can I make an appointment at Verizon Paoli?
You can make an appointment at Verizon Paoli by visiting https://wirelesszone.com/appointments/.
What brands does Verizon Paoli carry?
Verizon Paoli carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
How can I pay my Verizon bill at the Paoli store?
You can pay your Verizon bill in-store at Verizon Paoli as they offer bill payment services.
Are there any nearby dining options near Verizon Paoli?
Nearby dining options include China Wok Restaurant for Chinese cuisine and Spatola's Pizza for Italian food, great for a meal before or after your visit.
What fitness and wellness places are close to Verizon Paoli?
Local fitness and wellness options near Verizon Paoli include F45 Training Paoli gym, Wildflower Wellness Spa, Rising Sun Spa, and Joanna Spas Massage & Facials.
Are there any nearby shops or salons to visit along with Verizon Paoli?
Yes, you can visit nearby shops and salons like Charlie's Barber Shop for a haircut, Nail Pampering Parlour for beauty services, and ShoppeFlare for gifts and flowers.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website