Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, North Wales, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 230 Montgomery Mall.
Details
- Curbside pickupNot available
Location
Hours
Reviews
5.0
386 reviews
5 stars
380
4 stars0
3 stars2
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Shrey and John for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers resolve issues and make informed decisions.
Efficiency
Customers appreciated the quick and efficient service, often mentioning that they were in and out of the store in a timely manner.
Problem Resolution
Several customers shared positive experiences regarding the staff's ability to troubleshoot and resolve technical issues effectively.
Friendly Atmosphere
The store was frequently described as having a welcoming and friendly environment, making customers feel comfortable during their visits.
- BCBrian Carrig6 days ago5.0John, the store manager, helped me get out of a situation that Verizon put me in and it had nothing to do with him honestly. I had switched to a new carrier with the phone paid off but it was still locked so I had no service. I was extremely frustrated after almost 24 combined hours of cs rep time. Before I could walk out John stopped me & sat me down said he'd handle it. Called customer service through his rep line and demanded they unlock the phone which they did. He was no nonsense and extremely helpful. Thanks again man for your help.
- RLRebekah LaughlinNov 5, 20255.0This store is great!! Shrey made my phone update experience 100% better after several calls to Verizon and Apple. He was very reassuring and made the process painless. I wish I had gone there first and will definitely be a repeat customer. All the staff are super friendly and knowledgeable.
- SRSloane RabinowitchOct 31, 20255.0Shrey was awesone
- MSMichele SchafferOct 16, 20255.0Getting new phones and transferring service is always a nightmare. The 2 gentlemen at this store made it as painless as possible. (Neel and John) . Friendly , helpful, and patient.
- LCLISA COLEOct 16, 20255.0Returned Fios equipment and picked up more up to date routers. The techs were very knowledable and helpful, especially John. Verizon needs more employees at ALL of their stores.
Frequently Asked Questions About Verizon
What services does Verizon at 230 Montgomery Mall offer?
Verizon at 230 Montgomery Mall offers smartphones, tablets, Verizon home internet, accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon at North Wales?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands can I find at the Verizon store in North Wales?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Does Verizon in North Wales offer in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or check Verizon deals online for the North Wales location?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What types of products can I purchase at Verizon in North Wales?
You can purchase smartphones, tablets, phone cases, screen protectors, chargers, Bluetooth headphones, connected smartwatches, and more.
What options are available for customers looking for Verizon Wireless plans or business accounts?
The store provides Verizon Wireless plans including unlimited data, prepaid plans, business accounts, and device financing.
Are there nearby places in Montgomery Mall that customers might visit before or after shopping at Verizon?
Yes, nearby places include Starbucks for coffee, Mexican Grill for food, and Gertrude Hawk Chocolates for desserts, all within Montgomery Mall.
How can the nearby AT&T Store or TCC, Verizon Authorized Retailer impact my shopping experience?
Nearby competitors like AT&T Store and TCC offer alternatives, helping you compare mobile phone plans and devices easily when visiting the mall.
What entertainment or relaxation options are nearby Verizon at Montgomery Mall?
Nearby you can find Nailery International beauty salon, Uncanny comic book store, and Funellas Funnel Cake dessert shop for shopping and relaxation.