Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,424 reviews
5 stars
1,332
4 stars
565
3 stars
226
2 stars
77
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and knowledgeable staff, highlighting positive interactions during their purchases.
Product Issues
Several reviews mentioned problems with product quality, including missing items and defective products, leading to dissatisfaction.
Installation Problems
Customers reported significant issues with installation services, including incorrect installations and poor communication regarding requirements.
Return Policy
The strict return policy received criticism, with customers expressing frustration over difficulties in returning items and lack of flexibility.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and management issues, indicating inconsistency in customer experience.
- JSJan Sandler2 days ago5.0"I just purchased a new iPhone 17 Pro Max and needed a screen cover. Justin completely wowed me with his professionalism and deep knowledge of the products. The installation was absolutely perfect! Thank you, Justin!"
- HBHank Brink5 days ago4.0Just bought a counter top microwave. The price was $20 better than competition. I ordered it online and picked it up in the store 30 minutes later. That was all good. When I got home i discovered that, even though the box looked perfect, the top of the microwave was dented. There was no way to contact the store directly. I called the customer service number and they couldn't help me at all, and they couldn't even contact the store. So I had to drive back to the store (20 minutes each way). The store has one more on stock, but the box for that one was beat to crap. They offered to ship one to me but couldn't say whether it would be the one with the damaged box or not. Finally, they offered a 20% discount, which i accepted because the dent in microwave would not be visible where i plan to use it.
- NHNicole Hickman6 days ago5.0Had a great experience with Best Buy’s in-store pickup! I ordered two TVs, and the entire process was smooth from start to finish. The order was ready on time, pickup was quick and well-organized, and the staff was friendly and helpful with loading everything into my car. Super convenient and stress-free. I’ll definitely use in-store pickup again!
- NMNoturz MineJan 4, 20263.0I went for speaker wire... It's a good thing I know my prices... They are high as heck for less than you can get online... Even with a shipping charge. SMH🫣🫣🫣🫣
- CCChristianG37Dec 28, 20255.0went to pick up my order for some open box bose headphones excellent condition and condition was not good, so they honored it and refunded it there on the spot. i was going to pay full price for the new ones, the person who helped me gave me the new ones for the price of the open box ones. much appreciated! especially since i drove an hour and a half to get them!
Frequently Asked Questions About Best Buy
What are the regular business hours for Best Buy at 801 Bethlehem Pike, North Wales?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of products can I find at Best Buy in North Wales?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.
Does Best Buy offer curbside pickup for orders?
Best Buy offers curbside pickup services for customer convenience.
What payment methods are accepted at Best Buy?
Best Buy accepts debit card and check payments and does not require cash only transactions.
Can I get service repairs or Geek Squad support at this Best Buy location?
Yes, this Best Buy location provides service repairs and Geek Squad support.
Is in-store shopping available at the Best Buy in North Wales?
Yes, in-store shopping is available without requiring appointments.
Are there any nearby stores where I can shop for home goods after visiting Best Buy?
Yes, HomeGoods is nearby and offers furniture and home goods, making it a great option after visiting Best Buy.
Which nearby dining options can I consider when visiting Best Buy at 801 Bethlehem Pike?
Nearby dining options include Panera Bread for coffee and bakery items, Chipotle Mexican Grill for Mexican food, Bonefish Grill for seafood, and Friendly's for American cuisine.
Where can I get mobile phone services or repairs near Best Buy in North Wales?
Nearby you can find Geek Squad mobile phone services and Cricket Wireless (inside Gamestop) for mobile phone needs.
Are there any nearby beauty or wellness salons near Best Buy?
Yes, nearby beauty and wellness options include Blooming Nails, Bliss Nail & Spa, Hair Cuttery, and Hand and Stone Massage and Facial Spa.