Verizon

4.4
135 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Norristown, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
418 Egypt Rd., Norristown, PA
19403, United States

Hours

Reviews

4.5
133 reviews
5 stars
109
4 stars
6
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with several specific mentions of employees going above and beyond to assist.

Store Experience

Customers reported positive experiences with the store environment, noting cleanliness and a welcoming atmosphere.

Efficiency

Several reviews highlighted the efficiency of the staff in handling upgrades and resolving issues, although some mentioned long wait times during busy periods.

Mixed Feedback

While many reviews were positive, there were also complaints about inconsistent service and experiences, with some customers reporting dissatisfaction with specific interactions.
  • DS
    Debbie Smith
    3 days ago
    5.0
    The agent was very knowledgeable and helpful. Performed all steps in the process of upgrading from phone 12 to 17 efficiently and offered great advice on accessories including discounts as applicable
  • CM
    Christine Marcus
    Nov 19, 2025
    5.0
    I was very impressed with Rivens the store associate. He was extremely helpful and he is an incredible asset to your company
  • SD
    Sam Drewicz
    Nov 8, 2025
    5.0
    Shattered my phone screen - was on the iPhone XS so was time for an upgrade. Had to come in right before close, and Matt who was working couldn’t have been better. Laid out all my options and made the process as smooth as possible. Great customer service and even stayed after close to ensure everything transferred to my new iPhone 17. Buying a phone is always a hassle, Matt made it a breeze. If you need a new phone go see Matt
  • JP
    Joanne Piazza-Gill
    Nov 2, 2025
    5.0
    I stopped in the Verizon store on Egypt Road in Norristown, PA this afternoon. I had a problem with my phone not holding a charge and knew I would need a new phone. Matthew R. was extremely professional, helpful & knowledgeable. He explained everything I needed to know and answered my many questions. I appreciate all he did to help me and would definitely recommend him as he is one of the nicest people I ever had to deal with.
  • LB
    leo bagley
    Oct 15, 2025
    5.0
    Very knowledgeable and helpful staff to complete everything around new phones and data transfers. Start your task here!

Frequently Asked Questions About Verizon

What products does the Verizon store at 418 Egypt Rd. in Norristown offer?

The Verizon store offers wireless devices including phones, tablets, smartwatches, accessories, and home internet solutions.

What are the operating hours for the Verizon Authorized Retailer in Norristown?

The store is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.