Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Norristown, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
133 reviews
5 stars
109
4 stars
6
3 stars
2
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with several specific mentions of employees going above and beyond to assist.
Store Experience
Customers reported positive experiences with the store environment, noting cleanliness and a welcoming atmosphere.
Efficiency
Several reviews highlighted the efficiency of the staff in handling upgrades and resolving issues, although some mentioned long wait times during busy periods.
Mixed Feedback
While many reviews were positive, there were also complaints about inconsistent service and experiences, with some customers reporting dissatisfaction with specific interactions.
- DSDebbie Smith3 days ago5.0The agent was very knowledgeable and helpful. Performed all steps in the process of upgrading from phone 12 to 17 efficiently and offered great advice on accessories including discounts as applicable
- CMChristine MarcusNov 19, 20255.0I was very impressed with Rivens the store associate. He was extremely helpful and he is an incredible asset to your company
- SDSam DrewiczNov 8, 20255.0Shattered my phone screen - was on the iPhone XS so was time for an upgrade. Had to come in right before close, and Matt who was working couldn’t have been better. Laid out all my options and made the process as smooth as possible. Great customer service and even stayed after close to ensure everything transferred to my new iPhone 17. Buying a phone is always a hassle, Matt made it a breeze. If you need a new phone go see Matt
- JPJoanne Piazza-GillNov 2, 20255.0I stopped in the Verizon store on Egypt Road in Norristown, PA this afternoon. I had a problem with my phone not holding a charge and knew I would need a new phone. Matthew R. was extremely professional, helpful & knowledgeable. He explained everything I needed to know and answered my many questions. I appreciate all he did to help me and would definitely recommend him as he is one of the nicest people I ever had to deal with.
- LBleo bagleyOct 15, 20255.0Very knowledgeable and helpful staff to complete everything around new phones and data transfers. Start your task here!
Frequently Asked Questions About Verizon
What products does the Verizon store at 418 Egypt Rd. in Norristown offer?
The Verizon store offers wireless devices including phones, tablets, smartwatches, accessories, and home internet solutions.
What are the operating hours for the Verizon Authorized Retailer in Norristown?
The store is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, the store offers in-store pickup services for orders.
Does the Verizon store accept mobile payments like Apple Pay or Samsung Pay?
Yes, they accept mobile NFC payments such as Apple Pay and Samsung Pay, in addition to credit and debit cards and cash.
Is there free Wi-Fi available at the Verizon store in Norristown?
Yes, the store provides free Wi-Fi for customers.
What brands of devices and accessories are available at this Verizon Authorized Retailer?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands including Otterbox, PureGear, and JLab.
Where can I find nail salons near the Verizon store at 418 Egypt Rd.?
Nearby nail salons include kiora NAIL SPA and Unique Nails, perfect for a beauty treatment before or after your visit.
Are there good dining options close to the Verizon store in Norristown?
Yes, you can visit nearby restaurants such as PrimoHoagies Norristown for sandwiches or Lumbrada Express for Mexican food and salads.
What fitness or wellness centers are near the Verizon Authorized Retailer?
Planet Fitness gym and several massage therapy centers like Palm Beach Massage and Heavenly Hands Massage and Bodywork are close by for health and wellness needs.
How can the nearby public transit or landmarks help me find the Verizon store in Norristown?
While specific transit stops aren't listed, nearby landmarks such as Marshalls and The Continental Bank can help guide you to the store's location at 418 Egypt Rd.