Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New Kensington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 100 Tarentum Bridge Road.
Location
Hours
Reviews
4.9
428 reviews
5 stars
409
4 stars5
3 stars2
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Brad and Cameron, received high praise for their helpfulness, knowledge, and professionalism.
Efficiency
Customers noted quick and efficient service, with many transactions completed in a timely manner.
Knowledgeable Staff
Multiple reviews highlighted the staff's expertise in explaining products and services, making the experience enjoyable.
Positive Experience
Overall, customers reported a pleasant experience, often mentioning they would recommend the store to others.
Problem Solving
Staff were commended for their ability to resolve issues and provide solutions effectively.
- JSJames Semanko1 day ago5.0Bailey did a great job working thru a prolonged problem thru resolution. He was very professional and calm working through the issues.
- TSTina Seanor2 days ago5.0Brad and Jacob were amazing. Friendly,fast and just awesome to deal with. Go see them in New Ken!!
- VRVerna Retter2 days ago5.0I was very pleased with the professionalism of Brad and Jacob.
- CRCarol Reck6 days ago5.0Brad and Jacob were very helpful and made the transition from my previous carrier easy!
- CGChelsea GreskoNov 6, 20255.0I had the pleasure of working with Cameron! He was very transparent and helped me utilize all the best deals on my account. When my new iPhone had some problems he did try his hardest to fix it before sending me to the Apple Store. His knowledge of the devices and overall communication was one of the best experiences that I ever had at a wireless zone. I will be sure to reference people to him as well as visit him myself for all my needs. He’s now my Verizon dude.
Frequently Asked Questions About Verizon
What services does Verizon at 100 Tarentum Bridge Road offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours for Verizon in New Kensington?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which major wireless brands are available at Verizon New Kensington?
Verizon offers devices and accessories from brands such as Apple, Samsung, Google, Motorola, LG, and more.
Can I pick up my order in-store at this Verizon location?
Yes, in-store pickup is available at Verizon New Kensington.
How can I schedule an appointment or service with Verizon at this location?
You can schedule an appointment through the website at https://wirelesszone.com/appointments/.
What customer services does Verizon New Kensington specialize in?
This Verizon location specializes in excellent customer service, Verizon Wireless products, and wet phone recovery.
Are there any nearby restaurants where I can eat before or after visiting Verizon?
Nearby restaurants include Rey Azteca, A&W Restaurant, Wingstop, Long John Silver's, Starbucks, and Donut Connection, providing options ranging from Mexican to fast food and coffee shops.
Where can I shop for other retail needs close to the Verizon store?
Close to Verizon, you can visit Riverview Plaza, Kmart, Dollar Tree, ALDI, Staples, and Harbor Freight for a variety of shopping options.
Is there a nearby transit or courier service to help with deliveries or shipping?
Yes, nearby UPS Access Point locations and UPS Alliance Shipping Partner provide courier and shipping services to assist customers.
How can I contact Verizon New Kensington for inquiries?
You can reach Verizon New Kensington at their phone number +1 724-334-2761 or by email at wz208@wireless-zone.com.