Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Britain, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 432 Town Ctr.
Location
Hours
Reviews
4.9
1,259 reviews
5 stars
1,215
4 stars8
3 stars1
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Mike, Ryan, and Zo, for their helpfulness, patience, and professionalism.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.
Positive Experiences
Numerous customers reported enjoyable experiences during their visits, often mentioning smooth processes for upgrades and new purchases.
Promotions and Savings
Several reviews noted that customers were able to secure great deals and save money on their plans and devices.
Concerns with Billing
A few customers expressed dissatisfaction regarding unexpected charges related to protection plans, indicating a need for clearer communication.
- DLDiane Layton4 days ago5.0Paulo was very helpful and explained everything very well.
- KMKristen McMahonDec 30, 20255.0Best of the best service
- EBEugenia BurkholderDec 19, 20255.0Verizon best of the best
- MWMattew wallaceDec 17, 20255.0best of the best service in verizon by Mike
- DBDiane BlackmanDec 14, 20255.0I never write reviews, but the service I received on Saturday was a very pleasant experience. Not easily impressed with any large cell phone carriers, but Mike went above and beyond to set us up for our transition from ATT over to Verizon. So far so good. Thank you Mike
Frequently Asked Questions About Verizon
What products and services does Verizon at 432 Town Ctr offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, including the latest Verizon network coverage and 5G service.
What are the store hours for Verizon at New Britain?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store located in New Britain, PA?
Verizon is located at 432 Town Ctr, New Britain, PA 18901, USA.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup for orders placed online.
How can I schedule an appointment at Verizon in New Britain?
You can schedule an appointment through their website at https://wirelesszone.com/appointments/.
What are some notable nearby places to Verizon in New Britain?
Nearby places include Serenity Day Spa, Stephen C. Cunning D.D.S., M.A.G.D., P.C. dental office, and Barb's Personal Training gym, offering convenient options for relaxation, dental care, and fitness before or after your visit.
How can nearby restaurants enhance my visit to Verizon in New Britain?
After visiting Verizon, you can enjoy nearby dining options like Cross Keys Diner, Bucks County Cookie Company bakery, or Poco's Mexican-American Restaurant for a meal or snack.
Are there any nearby entertainment venues around Verizon in New Britain?
Yes, you can visit the Comedy Cabaret Comedy Club for some laughter or explore Fonthill Castle, a local history museum, which are both close to Verizon.
Does Verizon in New Britain offer support for both consumer and business wireless needs?
Yes, Verizon serves both consumers and businesses with devices and Verizon network services including 5G coverage.
Which brands and accessories are available at Verizon in New Britain?
Verizon stocks popular brands including Apple, Samsung, Google, Motorola, LG, plus accessories like Otterbox cases, JBL and Jabra headphones, and more.