Brand Certified
Verizon
4.9(495 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
92 Highlands Mall, Natrona Heights, PA
15065, United States
Certified by Verizon • Feb 22, 2026
(724) 226-4590
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/pa/natrona-heights/92-highlands-mall
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Natrona Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 92 Highlands Mall.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
495 reviews
5 stars
476
4 stars5
3 stars6
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Dylan, Luke, and John for their knowledge, patience, and helpfulness.
Store Atmosphere
The store was noted for being clean, well-organized, and having a calm atmosphere, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively assisting customers with their needs and inquiries.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding billing issues and lack of transparency about promotions.
- OSOleva SlaughenhouptFeb 18, 20265.0Painless and quick service. Highly recommend!
- DDDrake DunnettFeb 17, 20265.0This store is incredible! Ali, Toby, Dylan, and Justice have worked with me through transferring from a consumer account to a business account and were patient, fun, and made the experience enjoyable, rather than stressful. I cannot recommend this store enough!
- PLPatsy LuFeb 16, 20265.0Once again, Verizon wins! I have been a customer for more years than I care to remember. I purchased a new iPad and took it into Ali to have my data transferred. She, and the entire staff are great. They know their product, and always do right by their customers.
- LRLisa RighiFeb 4, 20265.0Kyle was very knowledgeable and helpful. He was thorough and professional. I definitely will make this my store
- DSDana StellJan 28, 20265.0Dillon was fantastic in solving my no internet problem, explaining to me that my address was no longer eligible for Verizon internet and showed me the best option to get Internet back as soon as possible. Could not have asked for a more knowledgeable and more patient agent.
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 92 Highlands Mall, Natrona Heights?
Verizon at 92 Highlands Mall is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does Verizon at 92 Highlands Mall offer?
They offer bill payments, new lines, upgrades, device financing, accessories, Verizon Wireless plans including prepaid and unlimited, internet services, wet phone recovery, and in-store pickup.
Which brands and products can I find at Verizon in Natrona Heights?
You can find products from Verizon, Apple, Samsung, Google, Motorola, LG, and more, including smartphones, tablets, wireless devices, accessories, and connected smartwatches.
Does Verizon at 92 Highlands Mall provide 5G service?
Yes, Verizon offers the latest devices with Verizon network coverage including 5G service for both consumers and businesses.
Can I schedule an appointment or pickup device orders online with Verizon?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/ and opt for in-store pickup services.
How can customers contact Verizon at 92 Highlands Mall?
You can reach them by phone at +1 724-226-4590 or email at wz209@wireless-zone.com.
Where is Verizon located in relation to Walmart Supercenter in Natrona Heights?
Verizon is located at 92 Highlands Mall, which is inside or near the Walmart Supercenter at Natrona Heights, PA 15065.
What nearby stores or services can customers visit when shopping at Verizon in Highlands Mall?
Customers can visit nearby places such as Great Clips for hair care, US Nails for beauty services, Sally Beauty for beauty supplies, and GameStop for gaming products within Highlands Mall.
Are there dining options close to Verizon at Highlands Mall?
Yes, nearby dining options include Subway sandwich shop, Freedom Square Diner, and Free Fork Steakhouse & Salad Bar, perfect for a meal before or after your visit.
How can nearby mobile phone stores like T-Mobile affect Verizon customers?
Nearby mobile phone stores such as T-Mobile provide an alternative for customers comparing wireless plans and devices, making Highlands Mall a convenient location for exploring different carriers.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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