Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Natrona Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 92 Highlands Mall.
Location
Hours
Reviews
4.9
480 reviews
5 stars
463
4 stars5
3 stars6
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Dylan, Luke, and John, for their professionalism, friendliness, and helpfulness.
Expertise
Many reviews highlighted the staff's knowledge and ability to assist with technical issues and phone setups.
Positive Experience
Overall, customers reported great experiences at the store, often mentioning they would return and recommend it to others.
Cleanliness
The store was noted for being clean, contributing to a positive shopping environment.
- SMShaun Mathis6 days ago5.0I would like to commend Allie, the Manager at the Natrona Heights Verizon store, for an exceptional customer experience. The store itself is neat, well maintained, and thoughtfully organized with great displays. However, the most outstanding feature of this location is Allie. She went far above and beyond what I expected in customer service. My phone and iPad purchase were handled flawlessly, everything was done right the first time, which is rare and incredibly appreciated. Allie was courteous, patient, knowledgeable, and genuinely understanding. She took the time to ensure I was connected to the right people to resolve an issue and followed through consistently until everything was complete. What impressed me most was her ability to provide this same high level of care to every customer, even during a very busy time. Her knowledge of products and processes is outstanding, and she was equally courteous and respectful to her internal partners who assisted along the way. Most importantly, I truly felt that Allie cared about me as a person and valued my time. That level of professionalism, empathy, and follow-through is exceptional and deserves recognition. I cannot say enough positive things about Allie or the experience I had in her store.
- TSTom ShireyDec 22, 20255.0Dylan fixed my phone up fast! Very professional...friendly...and personable! A plus grade! Give him a raise!
- TBTino BolcatoDec 2, 20255.0Awesome place Dylan took very good care of me.
- JMJim MillerNov 17, 20255.0Very knowledge and helpful.
- RMRobert MckriskyNov 10, 20255.0Great service Dylan did a great job with helping me with my new internet
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 92 Highlands Mall, Natrona Heights?
Verizon at 92 Highlands Mall is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does Verizon at 92 Highlands Mall offer?
They offer bill payments, new lines, upgrades, device financing, accessories, Verizon Wireless plans including prepaid and unlimited, internet services, wet phone recovery, and in-store pickup.
Which brands and products can I find at Verizon in Natrona Heights?
You can find products from Verizon, Apple, Samsung, Google, Motorola, LG, and more, including smartphones, tablets, wireless devices, accessories, and connected smartwatches.
Does Verizon at 92 Highlands Mall provide 5G service?
Yes, Verizon offers the latest devices with Verizon network coverage including 5G service for both consumers and businesses.
Can I schedule an appointment or pickup device orders online with Verizon?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/ and opt for in-store pickup services.
How can customers contact Verizon at 92 Highlands Mall?
You can reach them by phone at +1 724-226-4590 or email at wz209@wireless-zone.com.
Where is Verizon located in relation to Walmart Supercenter in Natrona Heights?
Verizon is located at 92 Highlands Mall, which is inside or near the Walmart Supercenter at Natrona Heights, PA 15065.
What nearby stores or services can customers visit when shopping at Verizon in Highlands Mall?
Customers can visit nearby places such as Great Clips for hair care, US Nails for beauty services, Sally Beauty for beauty supplies, and GameStop for gaming products within Highlands Mall.
Are there dining options close to Verizon at Highlands Mall?
Yes, nearby dining options include Subway sandwich shop, Freedom Square Diner, and Free Fork Steakhouse & Salad Bar, perfect for a meal before or after your visit.
How can nearby mobile phone stores like T-Mobile affect Verizon customers?
Nearby mobile phone stores such as T-Mobile provide an alternative for customers comparing wireless plans and devices, making Highlands Mall a convenient location for exploring different carriers.