Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Mt Lebanon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1600 Washington Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
469 reviews
5 stars
406
4 stars
11
3 stars7
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Matt, Doug, and Jesse.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers noting fast phone setups and issue resolutions.
Mixed Experiences
While many had positive experiences, some customers reported issues with billing and service quality, particularly regarding third-party store operations.
Product Knowledge
Customers frequently commented on the staff's extensive product knowledge, which helped them make informed decisions about their purchases.
Overall Satisfaction
Overall, the majority of reviews reflected a high level of satisfaction with the service received at this Verizon location.
- SMSauyrbayev MukhagaliJan 5, 20261.0We were in this office on January 5, 2026. There was only one employee there, but he didn't serve us at all, didn't even bother to ask. Why did we come here? We just sat there, waited, and then left.
- LHLacey HaasJan 5, 20265.0Stopped in with multiple questions and changes to my account - Jared and Nick were incredibly knowledgeable and helpful - they were able to explain the plans- devices etc and get me straightened out and on my way quickly - couldn't ask for better customer service.
- MMMary McNameeJan 2, 20265.0My son needed a new phone, and Phoenix couldn't have been more helpful throughout the entire process. He answered questions about the upgrade, showed us exactly how the promotion would look on our bill, assisted in transferring all data and even saved the day by figuring out how to unlock a screen needed for the trade in. A big thank you to Phoenix for making the entire process seamless and painless!
- JSJanet SchmittDec 9, 20255.0Jared was really helpful and had me set up with a new phone quickly and efficiently.
- BBBridgetNov 8, 20255.0Great service! Justin was super helpful and kind.
Frequently Asked Questions About Verizon
What products and services can I find at Verizon in Mt Lebanon?
Verizon in Mt Lebanon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services like prepaid plans, bill payments, new lines, upgrades, device activation, and financing.
Where is Verizon Mt Lebanon located and what are its operating hours?
Verizon Mt Lebanon is located at 1600 Washington Rd, Ste F, Mt Lebanon, PA 15228. It is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Mt Lebanon offer in-store or curbside pickup?
Yes, Verizon Mt Lebanon offers both in-store and curbside pickup services for customer convenience.
Is there a way to schedule appointments or manage my Verizon account online for the Mt Lebanon store?
Yes, you can schedule appointments at the Mt Lebanon Verizon store via https://www.tccrocks.com/appointments/. You can also manage your account using the My Verizon app.
Which phone brands does Verizon Mt Lebanon carry?
Verizon Mt Lebanon carries popular phone brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What community initiatives does Verizon Mt Lebanon support?
Proceeds from every purchase at Verizon Mt Lebanon go directly toward supporting and doing good in the local community.
Are there nearby places where I can grab food or coffee after visiting Verizon Mt Lebanon?
Yes, nearby you can enjoy food or coffee at places such as HoneyBaked Ham Company, Dunkin', and GetGo convenience store which also serves coffee.
What are some nearby recreational activities around Verizon Mt Lebanon?
You can enjoy bowling and sports activities at nearby venues like Pittsburgh Furbowl, AMF Bowling Co., and Mt. Lebanon Junior Bowlers.
Where can I find financial services close to Verizon Mt Lebanon?
Nearby financial services include Charles Schwab, which offers financial advising and banking services.
Does Verizon Mt Lebanon provide protection plans for devices?
Yes, Verizon Mt Lebanon offers Total Mobile Protection and Verizon Protect plans to help safeguard your devices.