Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Mount Pocono, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3184 Route 940.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
1,018 reviews
5 stars
960
4 stars
18
3 stars8
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain technical details clearly, making the purchasing process smooth and enjoyable.
Positive Atmosphere
The store was described as having a welcoming and entertaining environment, contributing to a pleasant customer experience.
Efficient Transactions
Customers appreciated the quick and efficient service, often mentioning that their issues were resolved in a timely manner.
- DCDawn CaslerJan 3, 20265.0We were very impressed with Jessica's exceptional Customer Service and knowledgeable assistance. She went the extra mile throughout setup and purchase of a new phone and tablet. She is most definitely a valuable asset to this store.
- JAjudy averyJan 3, 20265.0Jessica sold my sister and me each new phones and was amazing. Her knowledge was exceptional. There was nothing she didn't know. I have been back to have a few things tweeked and she was very friendly and helpful. Great employee.
- THThomas HarleyDec 21, 20255.0Excellent service...Antonio took his time and made sure we had everything we need and we never felt rushed..left the store phone in hand and ready to go!
- JCjamie cameronDec 20, 20255.0Antonio and Jessica were indescribably helpful towards me and extremely nice to us. I recommend their services to anyone
- JGJessica GonzalezDec 16, 20255.0We switched from T-Mobile to Verizon and could not have asked for a better experience from the Mt. Pocono Verizon store! We worked with Antonio and Christian and they made everything effortless and seamless. We were debating between different service providers but they really worked to show that Verizon should be the one! Most people have a boring time awaiting the long hours you need to spend in a cell phone store- our experience was quite entertaining between the workers themselves and the customers coming in. 10/10 definitely recommend this store as their customer service skills excel! I guess it’s all in the power of the ponytail!
Frequently Asked Questions About Verizon
What products and services does Verizon at Mount Pocono offer?
Verizon at Mount Pocono offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service including new lines, upgrades, device activation, and more.
Where is the Verizon Mount Pocono store located?
The store is located at 3184 Route 940, Ste 101, in the Kmart Plaza, Mount Pocono, PA 18344.
What are the opening hours for Verizon in Mount Pocono?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Mount Pocono offer in-store or curbside pickup?
Yes, Verizon Mount Pocono offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or check the latest deals at Verizon Mount Pocono?
You can schedule an appointment at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Which major brands does Verizon Mount Pocono carry?
They carry major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and more.
What is the contact information for Verizon Mount Pocono?
You can reach Verizon Mount Pocono at +1 570-839-3022 or email info@wirelessnationusa.com.
What nearby places can I visit for food before or after shopping at Verizon Mount Pocono?
Nearby food options include Taco Bell for fast Mexican food, Wingstop for chicken wings, Golden Dragon for Chinese cuisine, and the Los Poblanos food truck for Mexican dishes.
Are there any hotels near Verizon Mount Pocono where visitors can stay?
Yes, Comfort Inn & Suites Near Pocono Mountains and Paradise Stream Resort are nearby accommodations close to Verizon Mount Pocono.
What nearby places can help me with automotive or home improvement needs near Verizon Mount Pocono?
Advance Auto Parts and Monro Auto Service And Tire Centers are nearby for automotive needs, while Lowe's Home Improvement and Gleco Paints and Wall Coverings serve home improvement needs.