Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mount Pocono, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3184 Route 940.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
994 reviews
5 stars
937
4 stars
18
3 stars7
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Vlad, Christian, and Jessica.
Professionalism
The staff demonstrated a high level of professionalism, with multiple reviews highlighting their ability to handle customer inquiries and issues effectively.
Knowledgeable Staff
Many customers noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.
Positive Atmosphere
The store environment was described as pleasant and welcoming, making customers feel comfortable during their visits.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved in a timely manner.
- BFBryan Fiorino1 day ago5.0Jessica was absolutely wonderful! Walked us through everything flawlessly! Would absolutely recommend if you need anything from this location.
- MOMichael OConnell2 days ago5.0Christian was definitely a blessing he helped with all my need would definitely recommend seeing Christian
- AFApril FaccadioNov 14, 20255.0Jess was absolutely phenomenal, she went above and beyond helping me choose a new watch and set it up. She was very informative, and made sure i didn’t leave with questions and made the entire experience in store enjoyable. Even my 4yr old son loved her. 10/10
- JMJ MamaNov 12, 20255.0Jessica deserves a raise. She deserves a promotion! She did such a great job for me, transferring to a new phone. She is superbly knowledgeable, professional, personable! She's a great asset to your organization 🙂
- SMSarah MorganNov 1, 20255.0Christian helped us today . A phone conked out while out of town. This was by far the most painless experience I have ever had dealing with a phone problem/getting a new phone etc. For reference: Four months ago I spent 17 hours getting a new phone for myself and upgrading our business account in total between driving, waiting in person and on the phone. Today was 45 minutes. I might actually drive the 2hr back here just to deal with him next time I need anything.
Frequently Asked Questions About Verizon
What products and services does Verizon at Mount Pocono offer?
Verizon at Mount Pocono offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service including new lines, upgrades, device activation, and more.
Where is the Verizon Mount Pocono store located?
The store is located at 3184 Route 940, Ste 101, in the Kmart Plaza, Mount Pocono, PA 18344.
What are the opening hours for Verizon in Mount Pocono?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Mount Pocono offer in-store or curbside pickup?
Yes, Verizon Mount Pocono offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or check the latest deals at Verizon Mount Pocono?
You can schedule an appointment at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Which major brands does Verizon Mount Pocono carry?
They carry major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and more.
What is the contact information for Verizon Mount Pocono?
You can reach Verizon Mount Pocono at +1 570-839-3022 or email info@wirelessnationusa.com.
What nearby places can I visit for food before or after shopping at Verizon Mount Pocono?
Nearby food options include Taco Bell for fast Mexican food, Wingstop for chicken wings, Golden Dragon for Chinese cuisine, and the Los Poblanos food truck for Mexican dishes.
Are there any hotels near Verizon Mount Pocono where visitors can stay?
Yes, Comfort Inn & Suites Near Pocono Mountains and Paradise Stream Resort are nearby accommodations close to Verizon Mount Pocono.
What nearby places can help me with automotive or home improvement needs near Verizon Mount Pocono?
Advance Auto Parts and Monro Auto Service And Tire Centers are nearby for automotive needs, while Lowe's Home Improvement and Gleco Paints and Wall Coverings serve home improvement needs.