Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Mount Joy, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 923 E Main St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
302 reviews
5 stars
292
4 stars1
3 stars1
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being helpful, friendly, and knowledgeable, with many customers highlighting individual employees like Jason, Dom, and Malaisha for their exceptional service.
Professionalism
Customers noted the professionalism and patience of the staff, particularly in handling complex issues and providing clear explanations.
Store Experience
Overall, customers reported positive experiences in the store, appreciating the welcoming atmosphere and the staff's willingness to assist, although there were a few mentions of poor service.
Knowledgeable Staff
Many reviews emphasized the staff's expertise in helping customers with technical issues and product choices, contributing to a smooth shopping experience.
Mixed Feedback
While most reviews were positive, there were isolated instances of poor service and unresponsiveness that were noted by some customers.
- TBTamara Bennawit6 days ago5.0Jason was extremely helpful with our account…explained everything!!
- DMDuane MabeeJan 1, 20265.0Love this Verizon store just took mom to get upgrade because her galaxy/samsung phone was junk Wyatt helped us on New Year’s Day to upgrade her phone to iPhone 16e set her up went over everything got her phone case screen everything she needed thank you Wyatt so much great customer service with all the employees there. I have never had an issue if you want to go to a Verizon store and have no hassles this is the store I go to and recommend better than elizabethtown,Lancaster ,and Harrisburg and trust me I’ve gone to them all thinking ohh I’m right here in the area I’ll just go to this Verizon nope I regret it every time and go to mountjoy give them my business and a happy Verizon customer once again keep up the great work
- SHShelly HillesDec 27, 20255.0Terrific customer service from these guys. Helped me get out of a bad service with tmobile and explained everything what Verizon had to offer and everything went smooth changing over. Thanks for all your hard work guys.
- DWDave WheelerDec 23, 20255.0Jason was amazing, very focused on customer needs as his first priority. Made the transaction seamless. Will certainly suggest anyone interested in Verizon to talk to him, he made our day. Thank you! David Wheeler
- KHKris HackerDec 20, 20255.0Ean and Wyatt are awesome!! Very professional, knowledgeable and helpful!! Great customer service!! I totally recommend this store and these guys!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Mount Joy offer?
Verizon Wireless Zone in Mount Joy offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services like bill payments, new lines, upgrades, device activation, and Verizon Wireless plans including 5G service.
Where is Verizon Wireless Zone located in Mount Joy?
It is located at 923 E Main St, Unit A112, Mount Joy, PA 17552.
What are the store hours for Verizon Wireless Zone in Mount Joy?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Mount Joy offer in-store pickup?
Yes, they offer in-store pickup for your convenience.
Can I schedule an appointment at Verizon Wireless Zone in Mount Joy?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Mount Joy?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Mount Joy?
Nearby, you can visit Isaac's Famous Grilled Sandwiches or Isaac's Craft Kitchen and Brewery for a meal, or stop by Fine Wine & Good Spirits for beverages.
Where can I find fitness options near Verizon Wireless Zone in Mount Joy?
Anytime Fitness gym is located nearby, offering sports and fitness activities you can enjoy before or after your visit.
Are there any nearby services for shipping and printing near Verizon Wireless Zone?
Yes, The UPS Store 3853 is nearby providing printing, packing supplies, and shipping services.
How can nearby locations help me find Verizon Wireless Zone in Mount Joy?
Verizon Wireless Zone is near well-known spots like Isaac's Restaurant and Fine Wine & Good Spirits, which can serve as landmarks to help you find the store easily.