Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mount Joy, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 923 E Main St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
288 reviews
5 stars
278
4 stars1
3 stars1
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Dom, Lou, and Malaisha.
Problem Resolution
Many reviews highlighted the staff's ability to resolve issues effectively, with several customers expressing gratitude for the time taken to assist them.
Store Atmosphere
The store environment was described as welcoming and positive, contributing to a pleasant customer experience.
Professionalism
Customers noted the professionalism of the staff, particularly in handling complex issues and providing clear explanations.
Mixed Experiences
While most feedback was positive, a few customers reported poor service or unresponsiveness, indicating inconsistency in customer experiences.
- NVNancy VardaroNov 12, 20255.0After shopping at Stauffers In Mount Joy, we stopped in the Verizon store to get info on a new phone. First time in that store, and after spending time with Jason, we not only bought a new phone, we also updated our plan to make better use of our payments. Jason explained everything in a way that even we dinosaurs could understand. Took great care of us!
- MMMateo MoralesNov 5, 20255.0Wyatt was such a great help around the store. This guy really knows his stuff!! Definitely recommend stopping into this store if you are looking for a great phone plan!
- MPMichael ParksNov 1, 20255.0I wanted to give shout out to Jason at the Mt Joy location. He exemplifies the qualities needed in sales. His communication skills were outstanding. He is a true professional and any customer who has a chance to work with Jason will not be disappointed. I gave him 5 stars but he truly deserves 10. Thank you Jason for helping me. It is truly appreciated
- RGRoger GodinOct 22, 20255.0Amazing, friendly customer service! Highly knowledgeable! Helped me to upgrade all my phones and saved me money in several areas! Can’t say enough positive things about the whole experience! Highly recommended!
- AHAnn HousealOct 21, 20255.0Qua at mount joy Verizon is professional, knowledgeable and all around STAR for helping me switch from comcast to Verizon. Kudos to you Qua.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Mount Joy offer?
Verizon Wireless Zone in Mount Joy offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services like bill payments, new lines, upgrades, device activation, and Verizon Wireless plans including 5G service.
Where is Verizon Wireless Zone located in Mount Joy?
It is located at 923 E Main St, Unit A112, Mount Joy, PA 17552.
What are the store hours for Verizon Wireless Zone in Mount Joy?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Mount Joy offer in-store pickup?
Yes, they offer in-store pickup for your convenience.
Can I schedule an appointment at Verizon Wireless Zone in Mount Joy?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Mount Joy?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Mount Joy?
Nearby, you can visit Isaac's Famous Grilled Sandwiches or Isaac's Craft Kitchen and Brewery for a meal, or stop by Fine Wine & Good Spirits for beverages.
Where can I find fitness options near Verizon Wireless Zone in Mount Joy?
Anytime Fitness gym is located nearby, offering sports and fitness activities you can enjoy before or after your visit.
Are there any nearby services for shipping and printing near Verizon Wireless Zone?
Yes, The UPS Store 3853 is nearby providing printing, packing supplies, and shipping services.
How can nearby locations help me find Verizon Wireless Zone in Mount Joy?
Verizon Wireless Zone is near well-known spots like Isaac's Restaurant and Fine Wine & Good Spirits, which can serve as landmarks to help you find the store easily.