Visit our store at Montgomeryville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support.
Employee Knowledge
Several customers highlighted the expertise and product knowledge of specific employees, particularly Ben, Jason, and Derrick, which contributed to positive experiences.
Store Management
Issues with management were noted, including unprofessional behavior from some managers and a lack of effective problem resolution.
Long Wait Times
Many customers reported long wait times and inefficient service, leading to frustration and dissatisfaction.
Store Environment
The store layout and organization received criticism, with some customers finding it confusing and unwelcoming.
RS
RAJARAJAN SUNDARAJAN
5 days ago
1.0
I was refused when trying to return the equipment and was directed to a different store. Customer service had specifically said I could return Verizon equipment at any retail location. However, I was told FIOS equipment couldn't be returned here. Why is that? 🤷🏾‍♂️ I'm already annoyed with the internet service, so I canceled it, but this situation adds to my frustration—no more Verizon. ❌❌
JK
Judy K
Jan 17, 2026
5.0
They are so supportive, knowledgeable and helpful.
JS
Jan Sandler
Jan 11, 2026
5.0
I had a fantastic experience with Ben today. His professionalism and helpfulness are exactly why I have remained a loyal customer since 2004. Employees like Ben make all the difference—thank you for the great service!
AS
Azmi Sumi
Jan 9, 2026
1.0
I had a horrible experience with this location. JASON( the assistant manger) clamming to be the manager doesn’t know anything about professionalism. He laughed at my face after messing up my account. They pray on people’s vulnerability and add lines and promotions that don’t work. I spent hours of my time Fixing an issue they had created after just going into their to return my old device. They also added two lines to my account. They are claiming that you cannot take and old phone back to a corporate location to return it. You’re better off taking your business elsewhere.
ED
Edward Devlin
Jan 9, 2026
5.0
Very helpful staff and clean store. They helped me get a new phone and everything transferred over, in and out in no time
What are the Verizon store hours in Montgomeryville?
The Verizon store in Montgomeryville is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon Montgomeryville store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops. They also provide Fios and business mobile hotspots.
What services can I get at the Verizon store in Montgomeryville?
Services include mobile plans, wireless internet plans, voice plans, Fios internet plans, and the ability to buy online and pick up in-store with free 2-day shipping or same-day delivery available in select areas.
Can I schedule an appointment at the Verizon Montgomeryville store?
Yes, you can schedule an in-store appointment online or use the My Verizon app for scheduling convenience.
What payment methods are accepted at the Verizon store?
The store accepts pay by check, debit card, mobile NFC payments, and does not require cash only. Free Wi-Fi is also available in-store.
Is there a Verizon store nearby other than the one in Montgomeryville?
Within the nearby places listed, there is another Verizon store identified, which indicates multiple Verizon locations might be available in the area for customer convenience.
What dining options are near the Verizon store in Montgomeryville?
Nearby dining options include First Watch, specializing in breakfast and brunch, Dunkin' for coffee and donuts, and Starbucks for coffee and light meals, making it convenient to grab a meal or drink before or after your visit.
Where can I find automotive services near the Verizon store in Montgomeryville?
Nearby automotive services include Exxon and Hess gas stations, AutoZone for auto parts and repairs, Mavis Discount Tire for tire services, and LUV Car Wash for car wash services.
Are there any electronics or home goods stores near the Verizon Montgomeryville store?
Yes, you can visit Bob & Ron's Worldwide Stereo and World Wide Stereo for electronics, Lovesac and Mattress Firm for furniture and home goods, and Fortunoff Backyard Store for furniture and outdoor gear nearby.
Does the Verizon Montgomeryville store offer storage or shipping services nearby?
The UPS Store nearby offers shopping center services, courier and delivery services, printing and shipping services, making it convenient for customers to handle their shipping needs close to Verizon.
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