Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,604 reviews
5 stars
1,297
4 stars
636
3 stars
306
2 stars
121
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unhelpful associates.
Product Availability
Customers noted issues with stock levels and product availability, with many shelves appearing bare.
Sales Pressure
Several reviews mentioned aggressive upselling tactics by staff, leading to discomfort among customers.
Online Order Issues
Customers experienced problems with online orders, including cancellations and delivery issues.
Positive Experiences
Despite negative feedback, there were numerous positive experiences highlighted, particularly with specific staff members who provided excellent service.
- JWJared WansorJan 3, 20265.0I purchased an open box TV with missing screws for the stand. This location answered my phone call quickly, escalated my issue promptly, and ensured a satisfactory result. Do not hesitate to do business with this location.
- PNPrajwal A NDec 30, 20255.0Have only visited for pick-ups on busy holidays. One of the times was routine, but the other time, the store was busy and yet the staff went out of their way to service my pickup request before the expected time.
- KMKerianne McneiceDec 26, 20251.0I made an online order for pick up and they canceled my order because I changed the pick up person after I placed the order. Instead of calling me to verify I made the changes they took it upon themselves to cancel my order. Then give me the run around about why it was canceled. They put me through 4 different people before waiting on hold for the longest to speak with a supervisor. Was on the phone for over 2 hours, Which they still did not fix the problem telling me 7-10 business days until my money is back on my card which should have not been taking off til the order was picked up in the first place. Not to mention after waiting 30-45 minutes to speak with the supervisor he hung up on me. Definitely my last time dealing with Best Buy.
- PLPaul LetterineDec 17, 20251.0Walked and went over to phone center a employee was with another customer , so I decided to wait and look around for what I needed. After the employee was done with that customer, he skipped over to another guy that was looking at phones. Okay, I waited till he was done.. The employee after he was done with that customer avoided me. So I walked back over to the greeter , and asked where I could find a magnetic charger , he pointed over there. So I picked one up and walked back over to him, and asked him, would this work with my phone? The answer was yes. Very Poor customer service. This was on a tuesday 11:30 there was hardly anyone shopping.
- ERErica RobertsDec 15, 20251.0VERY DISAPPOINTING EXPERIENCE: I had a very frustrating experience at Best Buy. First, I had to wait 15 minutes for someone to assist me. When help finally arrived, the associate couldn’t resolve my issue because the items were not labeled correctly. Despite the confusion, I decided to purchase the item, only to find out that my reward had expired. The manager told me he couldn’t fix the expired reward but suggested I call customer service to have it reissued. When I called, customer service informed me they do not reissue expired rewards. This was a waste of time and extremely disappointing. My advice: think twice before purchasing items from Best Buy.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Monroeville, PA?
Best Buy Monroeville is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Monroeville?
Best Buy is located at 200 Mall Circle Dr, Monroeville, PA 15146, USA.
Does Best Buy Monroeville offer curbside pickup?
Best Buy Monroeville offers curbside pickup services to enhance your shopping convenience.
What product categories can I find at Best Buy Monroeville?
You can shop TVs, computers, appliances, cameras, home electronics, and video games among many other electronics and appliances.
Are Geek Squad repair and support services available at Best Buy Monroeville?
Yes, Geek Squad support and repair services are available in-store at Best Buy Monroeville.
Which payment methods are accepted at Best Buy Monroeville?
Best Buy Monroeville accepts debit card payments and does not require cash only. Checks are also accepted.
Can I recycle my old electronics at Best Buy Monroeville?
Yes, Best Buy Monroeville offers electronic recycling services for your old devices.
Are appointments required for service or shopping at Best Buy Monroeville?
No, appointments are not required for shopping or service at Best Buy Monroeville.
What food options are available near Best Buy Monroeville for a meal before or after shopping?
Nearby dining options include Sarku (fast food), Red Robin Gourmet Burgers and Brews, Charleys Cheesesteaks, and Charleys Philly Steaks for a variety of quick and casual meals.
Are there any convenient financial services near Best Buy Monroeville?
Yes, you can find financial services nearby such as LibertyX Bitcoin ATM, Bitcoin Depot ATM, and Jackson Hewitt Tax Service to handle your currency exchange and tax needs.
What other stores are nearby Best Buy Monroeville for additional shopping needs?
Nearby stores include Lids for hats and clothing, AT&T for mobile phones, Office Depot for office supplies, and Kohl's and JCPenney for departmental shopping.