Verizon

Reviews

• LR

  Liza Rose

  Nov 13, 2025
  1.0
  Do not buy anything from this Verizon store. Sales people are not trustworthy as what they tell you and what you will actually be charged are different. Thankfully, lots of phone carriers will buy out Verizon contracts like Tmobile, Xfinity, and Spectrum!
• EK

  eric keefer

  Oct 28, 2025
  5.0
  Jill the manager on my personal business account worked 5 hours with me today to get my business account #’s straight. She rocked it at hours of frustrations we almost threw in the towel she rocked it. Taking one smaller break we sat trying to port at&t &comcast to the run around. They put glitches in the software the portal wont work to get your transfer pin. They send you to overseas to undercated people. Takes hours there needs to be class action lawsuits. They do this so you can’t leave them. Last week 14 hours on the phone week before 3. Hours. There systems ONLY WILL LET YOU WORK until you find someone who is not undereducated. They dont know the infrastructure of the the company. They do this so you get frustrated and give up she did not and saved me $40. Per month which is $480. Per year . Shes a first class act actually cares about the customers. Im not related nor, paid she just killed it for me and finally got it resolved taking 5 hours focused on me. If you have a business account see her for sure! Thanks Jill!
• MF

  Mindy Fields

  Sep 24, 2025
  1.0
  Upon visiting the store to purchase, the iPhone 17 Pro Max, I discovered that they were indeed in. I expressed my satisfaction to Rudy and waited for approximately 10 minutes until the employee retrieved the device from the safe. The store offered both the orange and blue color options. However, I was unaware that the employee had sold me a 512GB storage capacity instead of the desired 256GB capacity. I did not notice this discrepancy at the time. The employee informed me that I would receive a credit of $1100 for the purchase, followed by oh no it would $800 credit. Unfortunately, I received only $600 credit. I did pick the $65 mo plan. Regarding the military discount, the employee assured me that it would be $25 for the two devices. However, the actual discount was only $10. Additionally, I requested the new AirPods Pro (3) but the employee instead sold me the Pro 2 ($249), which were not the latest model. Informed me they were, which are $199 per Apple website. Furthermore, I informed the employee that I intended to purchase Apple Care, I did not require Verizon insurance. Despite this, the employee charged me $19 for one device. The phone not the watch. This is outside the additional $40 for activating the iPhone and watch ($80) total. **Note:** Be advised that the store charges a $49.99 fee for setting up, transferring, and activating the device. I did not ask, he failed to mention. This fee is specifically associated with purchases made at this particular store. Would not accept photo, I attempted to upload. I did get $140 credit without asking on my bill before I left. Still not a happy person Returned everything Just don’t!
• JO

  John Ortitay

  Sep 8, 2025
  5.0
  Very friendly people
• RK

  Robert Krah

  Jul 1, 2025
  1.0
  Went to this verizon store to get help with a phone issue. All the guy at the front wanted to do was upgrade my phone, never tried to help. Never once looked at any settings. All he said is I will have some get you a new phone. i left. Called verizon and had a woman walk me through a fix. Phone works fine now. The dude probably had no idea what to do.

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