Best Buy

4.0
2571 reviews
Best Buy Logo
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Business Details

6416 Carlisle Pike, Mechanicsburg, PA
17050, United States
(717) 795-1741
https://stores.bestbuy.com/pa/mechanicsburg/6416-carlisle-pike-1478.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6416 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

4.0
2,571 reviews
5 stars
1,325
4 stars
611
3 stars
245
2 stars
111
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, but experiences vary widely, with some customers reporting rude or unhelpful interactions.

Product Availability

Customers frequently mention issues with stock levels and availability of specific items, leading to frustration.

Geek Squad Performance

Mixed reviews on Geek Squad services; while some customers praise their assistance, others report poor service and long wait times.

Sales Pressure

Some customers feel pressured by sales tactics, leading to negative experiences during purchases.

Store Environment

The store is often described as clean and well-stocked, but some customers find the atmosphere overly intrusive with staff frequently asking if assistance is needed.
  • RR
    Retno E R
    3 days ago
    1.0
    They know they don't need 'customers'. Service is a foreign concept that the staff have difficulty to grasp. All they're interested in is just impart you with your money. Oh well, I guess that's what they need to survive.
  • BS
    Brenna Schubert
    Jan 4, 2026
    1.0
    went in to see the geek squad about my motherboard repair. guy basically said “what do you want me to do about it” and was very dismissive and rude. didn’t offer any help, just to find someone else to do it. not impressed.
  • CN
    colton nehf
    Dec 29, 2025
    5.0
    Friendliest staff of any box store I've ever been in. They're always there, and take the time to answer your questions, and help you find the right product. This is how physical in-store shopping should be.
  • CT
    Christopher Thompson
    Dec 28, 2025
    4.0
    Relatively fast pickup for an online order, especially given it was the day after Christmas. Be sure to check in at the attendant right inside the door so that you don't have to wait in line.
  • CT
    Connie Tichenor
    Dec 16, 2025
    1.0
    I ordered a 75 inch Samsung TV from Best Buy. It took 3 different calls to receive my TV delivery. One my mistake and one never showed up and the third my old TV was left and the wires hanging down from TV looked like spaghetti. I paid to have old TV hauled away and for wires to be enclosed in our wall. I was told I would be called by 3rd to enclose wires but never heard from them. In addition when called to set up the appointment to schedule the 3rd party their phone number was disconnected. I will never buy a large item from Best buy. They do not do what they say there going to do in a timely manner and hang up on you when you try and find out what is going on after waiting for hours on the phone. Qualified buy. Connie T.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Mechanicsburg, PA?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Mechanicsburg.

What are the store hours for Best Buy on weekends?

Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.