Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being dismissive or unhelpful.
Product Knowledge
Several customers noted that staff lacked product knowledge, leading to incorrect purchases and misinformation.
Store Experience
The store environment received positive feedback for cleanliness and organization, but some customers felt overwhelmed by staff constantly asking if they needed help.
Delivery Issues
Numerous complaints about delivery and installation services, including missed appointments and poor communication.
Product Selection
Customers appreciated the variety of tech products available, though some felt prices were high and stock levels inconsistent.
WP
William “Ted” Plaza
4 days ago
5.0
Outstanding customer service. Staff friendly and helpful
KY
Kim Yoder
Feb 17, 2026
5.0
I had a gentleman that was so very, very nice. Answered Alll my questions, plus went above and beyond wiith exceeding my expectations with customer service!!!!
PS
Patricia Standen
Feb 11, 2026
3.0
Couldn't find what I needed and there weren't many employees around to help out.
JF
Joshua Ford
Feb 7, 2026
1.0
The people that work here are miserable. They stand in clusters and stare at you like you are interrupting their day. I've ordered football cards for pickup and the employees bend them and rip the packs before you get them. They are clueless in the laptop department as well. Don't waste your time going here for anything except a headache and bent trading cards!
CD
Caden Dunalp
Jan 31, 2026
1.0
December 20th 1:28 pm I bought a MacBook with their warranty. The dude at the counter said I had up to 60 days to return it. Comes to find out I did not. bummed out by their lack of intelligence for proper information
What products can I find at Best Buy in Mechanicsburg, PA?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Mechanicsburg.
What are the store hours for Best Buy on weekends?
Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy offer in-store pickup and curbside pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for customer convenience.
Can I get my electronics repaired at Best Buy Mechanicsburg?
Yes, Best Buy provides repair services including Geek Squad support for electronics.
What payment methods are accepted at Best Buy in Mechanicsburg?
Best Buy accepts debit cards and paychecks, and does not require cash-only payments.
Is there an electronics recycling program available at Best Buy?
Yes, Best Buy offers electronics recycling services.
Are appointments required to shop or get services at Best Buy Mechanicsburg?
No, appointments are not required to shop or receive services at Best Buy Mechanicsburg.
Which restaurants are near Best Buy in Mechanicsburg for dining options before or after shopping?
Chili's Grill & Bar and Chick-fil-A are nearby restaurants where you can enjoy a meal before or after visiting Best Buy.
Are there any fitness or wellness centers close to Best Buy in Mechanicsburg?
Yes, nearby wellness options include Elements Massage, ELITE Sports and Wellness gym, and several physical therapy centers like Fyzical Therapy and Balance Centers.
What other shopping options are available near Best Buy in Mechanicsburg?
Nearby shopping includes Ross Dress for Less, Old Navy, Kay Jewelers, Mattress Firm, and Bed Bath & Beyond for a variety of products.
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