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Best Buy

4.0
(2582 reviews)

Business Details

(717) 795-1741

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6416 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

4.0
2,582 reviews
5 stars
1,331
4 stars
613
3 stars
246
2 stars
111
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being dismissive or unhelpful.

Product Knowledge

Several customers noted that staff lacked product knowledge, leading to incorrect purchases and misinformation.

Store Experience

The store environment received positive feedback for cleanliness and organization, but some customers felt overwhelmed by staff constantly asking if they needed help.

Delivery Issues

Numerous complaints about delivery and installation services, including missed appointments and poor communication.

Product Selection

Customers appreciated the variety of tech products available, though some felt prices were high and stock levels inconsistent.
  • WP
    William “Ted” Plaza
    4 days ago
    5.0
    Outstanding customer service. Staff friendly and helpful
  • KY
    Kim Yoder
    Feb 17, 2026
    5.0
    I had a gentleman that was so very, very nice. Answered Alll my questions, plus went above and beyond wiith exceeding my expectations with customer service!!!!
  • PS
    Patricia Standen
    Feb 11, 2026
    3.0
    Couldn't find what I needed and there weren't many employees around to help out.
  • JF
    Joshua Ford
    Feb 7, 2026
    1.0
    The people that work here are miserable. They stand in clusters and stare at you like you are interrupting their day. I've ordered football cards for pickup and the employees bend them and rip the packs before you get them. They are clueless in the laptop department as well. Don't waste your time going here for anything except a headache and bent trading cards!
  • CD
    Caden Dunalp
    Jan 31, 2026
    1.0
    December 20th 1:28 pm I bought a MacBook with their warranty. The dude at the counter said I had up to 60 days to return it. Comes to find out I did not. bummed out by their lack of intelligence for proper information

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Mechanicsburg, PA?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Mechanicsburg.

What are the store hours for Best Buy on weekends?

Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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