Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Meadville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
429 reviews
5 stars
352
4 stars
21
3 stars
21
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Kayla, Gus, and Ashley for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's expertise, particularly in assisting with phone upgrades and troubleshooting issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding hidden fees and misleading information from sales representatives.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Long Wait Times
A few customers expressed frustration with long wait times and the need for better customer advocacy.
- FFFrankOct 22, 20255.0Kayla greatest service ever 👍🏻
- KKKellySep 20, 20255.0Kayla was so helpful to us when getting new phones. She even came on a day off since that was only day we could finalize our phone setup. She is very knowledgeable and made this easy for us.
- CACarla AndrewsAug 1, 20255.0I appreciated the help I received from Kayla at the Meadville, PA Verizon store. She was pleasant, kind, and above all, very obviously knew what she was doing. I was in and out in no time at all.
- KKkevinJul 15, 20251.0Good service but hidden fees are ridiculous. I was charged a $60 setup fee to get a new phone. This is on top of the $35 activation fee that Verizon charges. I could understand if this was disclosed ahead of time and if they actually setup my phone but they pretty much just turned it on. I had to setup the phone myself. Update: changing to 1 star. I got a hold of the company like the reply said to do and they gave me the run around and told me that the $60 setup fee is non refundable and they wasted 30 minutes of my time. The representative over the phone was pretty hostile as well.
- EJEmma JohnsonJun 19, 20251.0We have been loyal Verizon customers for over 20 years. Recently, my iPhone was having issues and I had to upgrade. It made sense for me to upgrade to The newest iPhone. When I came to the store, the gentleman was of course, trying to upsell me and have me get other lines for our two younger girls who I felt were not old enough nor ready yet for phones. After declining a few times, he finally got the point that I was not going to budge. We are on our grandfathered plan as I said we had been customers for over 20 years. The gentleman named Ryan kept telling me that I was not able to upgrade to a iPhone 16 without switching my plan. He told me the iPhone simply would not work. I would be not able to use the phone as it would not be on the correct network (I believe he said 5G if I’m not mistaken) he told me that I would have to get off the grandfathered plan and switched over to one of their newer plans that would work for the phone. It didn’t seem right to me as usually I did my upgrades in Erie at a corporate store and they told me to never get off the grandfathered plan as I would never get it back. This Sales representative I believe his name is Ryan kept insisting that it would not work and that it would be wasting my time by upgrading if I did not switch my plan and blah blah blah…. My bill would increase significantly if I were to do this, and I would never be able to go back to the grandfathered plan. I had elaborated to him what I’ve been told before by other Verizon reps and that I did not want to do it. Long story short- guess who upgraded their phone to a iPhone 16 pro max and didn’t have to change their grandfathered plan…. Me! He was blatantly lying to me in my face. Do not trust this Verizon in Meadville as it’s only an authorized retailer and not a corporate store. Speaking with Verizon corporate, they were completely shocked that a Verizon sales representative would try to steer me in that direction and mislead me like that. Our family will absolutely never do business with this authorized retailer in Meadville ever again
Frequently Asked Questions About Verizon
Where is the Verizon store located in Meadville?
The Verizon store in Meadville is located at 16383 Conneaut Lake Rd, Meadville, PA 16335.
What brands of smartphones can I find at this Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless devices at the store.
What are the store hours for Verizon at 16383 Conneaut Lake Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Meadville Verizon store offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Meadville Cellular Sales location.
How can I contact the Verizon store in Meadville?
You can call the store at +1 814-807-0807 or email CustomerService@cellularsales.com.
Do I need an appointment to visit the Verizon store at 16383 Conneaut Lake Rd?
No appointment is required to visit this Verizon store, but you can call to make one if you prefer.
What nearby locations can I visit after shopping at Verizon Meadville?
You can visit nearby places such as Fox's Pizza Den for a meal, Tim Hortons for coffee and donuts, or Casey's Ice Cream & Candies for dessert.
Is there a car wash near the Verizon store in Meadville?
Yes, Five Star Auto Wash and Five Star Car Wash are nearby, which can be convenient if you want to clean your vehicle before or after your visit.
What automotive services are available near the Verizon store?
Community Chevrolet nearby offers auto parts, brake service, repairs, and vehicle sales. Johnson’s Garage also provides automotive repair services close to the store.