Verizon

4.5
444 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Meadville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
16383 Conneaut Lake Rd, Meadville, PA
16335, United States

Hours

Reviews

4.5
429 reviews
5 stars
352
4 stars
21
3 stars
21
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Kayla, Gus, and Ashley for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's expertise, particularly in assisting with phone upgrades and troubleshooting issues.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding hidden fees and misleading information from sales representatives.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.

Long Wait Times

A few customers expressed frustration with long wait times and the need for better customer advocacy.
  • FF
    Frank
    Oct 22, 2025
    5.0
    Kayla greatest service ever 👍🏻
  • KK
    Kelly
    Sep 20, 2025
    5.0
    Kayla was so helpful to us when getting new phones. She even came on a day off since that was only day we could finalize our phone setup. She is very knowledgeable and made this easy for us.
  • CA
    Carla Andrews
    Aug 1, 2025
    5.0
    I appreciated the help I received from Kayla at the Meadville, PA Verizon store. She was pleasant, kind, and above all, very obviously knew what she was doing. I was in and out in no time at all.
  • KK
    kevin
    Jul 15, 2025
    1.0
    Good service but hidden fees are ridiculous. I was charged a $60 setup fee to get a new phone. This is on top of the $35 activation fee that Verizon charges. I could understand if this was disclosed ahead of time and if they actually setup my phone but they pretty much just turned it on. I had to setup the phone myself. Update: changing to 1 star. I got a hold of the company like the reply said to do and they gave me the run around and told me that the $60 setup fee is non refundable and they wasted 30 minutes of my time. The representative over the phone was pretty hostile as well.
  • KW
    Kathy Warner
    Sep 5, 2024
    5.0
    THIS IS THE PLACE for your cell phone needs! After the disastrous issues with Victra at Park Ave Plaza (IYKYK! Ugh), my husband & I were reluctant to ever enter another phone store. But one can avoid it for only so long. We didn't want to try to buy one online. We had questions. We wanted a brick & mortar & a real, live person to talk to. So we took a chance & walked into 16383 Conneaut Lake Rd. We met with Gary. He is fantastic. Extremely helpful & knowledgeable. Answered all our questions in terms we understood. Yes, his job is to sell, but that was not his priority. He is not a 'hard sell'. Not pushy. Gary did a great job helping us to understand the technical stuff & the different plan options. We will definitely be returning for our future cell phone needs! Thank You, Gary!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Meadville?

The Verizon store in Meadville is located at 16383 Conneaut Lake Rd, Meadville, PA 16335.

What brands of smartphones can I find at this Verizon store?

You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless devices at the store.