VCA Valley Vet Animal Hospital

4.5
442 reviews
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Business Details

853 Falcon Park Rd, Lower Burrell, PA
15068, United States
(724) 393-0477
https://vcahospitals.com/valley-vet
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About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
For over 75 years, VCA Valley Vet Animal Hospital has proudly served pets and families in Lower Burrell, New Kensington, Oakmont, and Tarentum, Pennsylvania. Our full-service hospital provides comprehensive wellness, preventative, surgical, diagnostic, and dental care, along with behavior and nutritional counseling for every stage of your pet’s life, from puppies and kittens to seniors. What began as a small converted house has grown into a modern, state-of-the-art facility designed for comfort and exceptional care. With evening and Saturday hours, a compassionate team, and long-standing support of local shelters, we’re dedicated to keeping pets healthy and happy while treating every client like family.

Location

VCA Valley Vet Animal Hospital
853 Falcon Park Rd, Lower Burrell, PA
15068, United States

Hours

Reviews

4.5
442 reviews
5 stars
348
4 stars
41
3 stars
8
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.

Veterinary Expertise

Several reviews highlighted the knowledge and professionalism of the veterinarians, particularly Dr. Cotter and Dr. Mitchell.

Staff Attitude

While many staff members were described as friendly and caring, some reviews noted negative experiences with front desk staff, indicating inconsistency in customer service.

Pricing Concerns

Multiple customers expressed dissatisfaction with the high costs of services and perceived upselling of unnecessary procedures.

Emergency Response

There were complaints about the clinic's inability to handle emergency situations effectively, leading some customers to seek care elsewhere.
  • AH
    Annette Hessom
    Dec 6, 2025
    5.0
    Have been taking my pets there for a lot of years. Always great and friendly service. They care about my animals an do their best to help. Not reluctant to refer me to a specialist if initial treatment does not provide the desired results.
  • AT
    Alexa Thacker
    Nov 19, 2025
    5.0
    Sheree Elgin is the best she took care of my cat and was wonderful. She’s so professional and kind and caring. She made me not worry so much about my cat and new he was in good hands. She’s also very nice as well. Definitely recommend her ❤️
  • NB
    Nancy Brown
    Nov 17, 2025
    5.0
    Alex, was excellent with my cat on Saturday!
  • JS
    Jen Smith
    Nov 12, 2025
    5.0
    Dr. Elgin is absolutely fantastic! She is very knowledgeable and actually takes the time to explain things. It’s clear she loves your pet like she loves her own!
  • HS
    Heather Shoffstall
    Oct 30, 2025
    5.0
    They are amazing! I went for end of life for my dog. They not only were very caring, but gave him special treats. I can't say enough of how wonderful they were.
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Frequently Asked Questions About VCA Valley Vet Animal Hospital

What types of pets does VCA Valley Vet Animal Hospital serve?

VCA Valley Vet Animal Hospital provides care for cats and dogs at every stage of life.

What services are offered at VCA Valley Vet Animal Hospital?

Services include advanced dental care, allergy treatment, cardiology, diabetes care, digital radiology, surgery, diagnostics, behavior and nutritional counseling, vaccinations, spay and neuter, and more.