Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
For over 75 years, VCA Valley Vet Animal Hospital has proudly served pets and families in Lower Burrell, New Kensington, Oakmont, and Tarentum, Pennsylvania. Our full-service hospital provides comprehensive wellness, preventative, surgical, diagnostic, and dental care, along with behavior and nutritional counseling for every stage of your pet’s life, from puppies and kittens to seniors. What began as a small converted house has grown into a modern, state-of-the-art facility designed for comfort and exceptional care. With evening and Saturday hours, a compassionate team, and long-standing support of local shelters, we’re dedicated to keeping pets healthy and happy while treating every client like family.
Location
VCA Valley Vet Animal Hospital
853 Falcon Park Rd, Lower Burrell, PA
15068, United States
Hours
Reviews
4.5
441 reviews
5 stars
348
4 stars
41
3 stars
8
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Attitude
While some reviews highlighted friendly and caring staff, others pointed out issues with front desk personnel displaying poor attitudes, which negatively impacted customer experiences.
Quality of Service
Customers generally appreciated the quality of veterinary care provided, although some expressed concerns about the clinic's referral practices and perceived lack of thoroughness in treating more complex health issues.
Pricing Concerns
Several reviews mentioned that the clinic's prices are higher than average, with some customers feeling that they were charged for unnecessary services or tests.
Communication Issues
There were multiple complaints regarding difficulties in reaching the clinic by phone and lack of follow-up communication, leading to frustration among potential and existing clients.
- ATAlexa Thacker5 days ago5.0Sheree Elgin is the best she took care of my cat and was wonderful. She’s so professional and kind and caring. She made me not worry so much about my cat and new he was in good hands. She’s also very nice as well. Definitely recommend her ❤️
- NBNancy BrownNov 17, 20255.0Alex, was excellent with my cat on Saturday!
- JSJen SmithNov 12, 20255.0Dr. Elgin is absolutely fantastic! She is very knowledgeable and actually takes the time to explain things. It’s clear she loves your pet like she loves her own!
- HSHeather ShoffstallOct 30, 20255.0They are amazing! I went for end of life for my dog. They not only were very caring, but gave him special treats. I can't say enough of how wonderful they were.
- EHeric hacharianOct 17, 20255.0New here vets are friendly but staff out front rood the 2 girls today they shouldn't be working here with bad attitudes not all the staff it's a good way to lose business with some bad staff who ever is in charge with front staff need to talk to them you could just look at them showing bad attitudes and talking with bad attitudes again good way to lose business give 5 🌟 for vets 1 🌟 for staff out front I had today not all staff very disappointed today with 2 staff bad attitudes again good way to lose business and treat new clients still very disappointed hope things change or I haft to find another vet it's bad staff makes it bad for the vets
Frequently Asked Questions About VCA Valley Vet Animal Hospital
What types of pets does VCA Valley Vet Animal Hospital serve?
VCA Valley Vet Animal Hospital provides care for cats and dogs at every stage of life.
What services are offered at VCA Valley Vet Animal Hospital?
Services include advanced dental care, allergy treatment, cardiology, diabetes care, digital radiology, surgery, diagnostics, behavior and nutritional counseling, vaccinations, spay and neuter, and more.
Is VCA Valley Vet Animal Hospital accredited or certified?
Yes, it is accredited by the American Animal Hospital Association (AAHA) and has Fear Free℠ Certified Professionals on staff.
What are the hospital hours for VCA Valley Vet Animal Hospital?
The hospital is open Monday to Thursday from 8:00 AM to 7:30 PM, Friday from 8:00 AM to 4:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
Where is VCA Valley Vet Animal Hospital located?
It is located at 853 Falcon Park Rd, Lower Burrell, PA 15068, USA.
Are there any special offers for new patients at VCA Valley Vet Animal Hospital?
Yes, new patients can access a Free First Exam coupon available through their website.
What payment options are accepted at VCA Valley Vet Animal Hospital?
Payments can be made via American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact VCA Valley Vet Animal Hospital?
You can call them at their local phone number +1 724-339-1525 or main phone number +1 724-393-0477.
What nearby places can visitors check out before or after their visit to VCA Valley Vet Animal Hospital?
Visitors might enjoy nearby spots like Valley Sports Complex for recreation, Star Burger Cafe for a meal or coffee, and Tortured Souls Brewing for a local brewery experience.
Are there other veterinary services near VCA Valley Vet Animal Hospital?
Yes, nearby veterinary services include Valley Veterinary Assoc, Valley Veterinary Associates, and another VCA Valley Vet Animal Hospital location.