Cricket Wireless Authorized Retailer

Reviews

• NP

  Nick Passaretti

  Dec 30, 2025
  1.0
  I wish i could post a 0 star rating. This was the worst in-store experience I've ever had. The employee was a guy in his late 30s or early 40s. He had zero interest at all in helping me solve my problem. Which wasn't anything crazy. I needed help activating a prepaid phone. Thats it. The second i said this he just said "sorry i cant do anything" and "idk what to tell you". He kept saying to call the 1800 number. Which I explained I had done multiple times and couldn't reach an actual human being. Now he didnt offer any assistance at all and basically shoved me off and rushed back out the door. Had he just apologized and offered any kind of suggestion other then "call the number". He was also extremely condescending. He kept asking if I had another phine to use and to try calling off my phone. Like it doesn't go to the exact same place. IDK if this guy is the manager, owner or just an associate. If I were you Cricket I'd either have a talk or replace this person because I now have 0 interest in this service and will be changing after this month. This probably explains why the store was empty.
• KS

  K S

  Dec 23, 2025
  5.0
  The owner Ron goes over and beyond for his customers and that to me is outstanding. He has helped me on several occasions and I couldn’t be more grateful.
• CN

  Christian Naugle

  Jan 24, 2025
  1.0
  The tool I just spoke with should be fired asap. Totally useless.
• AA

  Alex

  Nov 15, 2021
  5.0
  Ron was very helpful. Will diffently recommend cricket service.

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