Business Details
About
Cell Phone StoreTCC
TCC Lebanon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 720 Quentin Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
494 reviews
5 stars
451
4 stars
14
3 stars
10
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees like Miguel, Scott, and Alex received high praise for their helpfulness, professionalism, and ability to resolve issues quickly.
Expertise
Customers noted the staff's knowledge and ability to handle technical problems effectively, particularly with phone setups and troubleshooting.
Positive Experiences
Many reviews highlighted excellent experiences, with customers expressing satisfaction with the service and recommending specific employees.
Efficiency
Several customers mentioned quick service and efficient transactions, although a few noted longer wait times during busy periods.
Mixed Feedback
While most reviews were positive, there were isolated complaints about specific employees and service experiences that detracted from the overall satisfaction.
- PGpa gNov 25, 20255.0Miguel helped me, very nice man. Very respectful.
- KHkathy hurstNov 9, 20255.0Returning equipment to this Verizon location was very easy. I would like to thank Gabriel for his help and patience with this transaction. I didn't have the information when I got there and he worked patiently to find it. I ended up having it and he was very kind.
- CCClarissaNov 4, 20255.0Service was quick and easy. Sales associate Miguel was very friendly and knowledgeable and helped us through our transaction.
- SRStephanie RogersNov 3, 20255.0Expert service had a great experience with alex he did a fantastic job
- MUMary UmbergerOct 28, 20255.0I walked into Verizon with my phone that had been somehow taken over by aliens. All info in the calendar was deleted, icons were all different etc. Nate was amazing! In about 10 minutes he figured out what had happened, fixed it all and now my phone is completely back to it's old self!! Thanks Nate!!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 720 Quentin Road offer?
Verizon at 720 Quentin Road offers the latest smartphones, tablets, Verizon home internet, accessories, and wireless service plans including 5G coverage for both consumers and businesses. They also provide award-winning customer service.
What are the store hours for Verizon on Quentin Road?
The Verizon store at 720 Quentin Road is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 720 Quentin Road offer in-store or curbside pickup?
Yes, this Verizon authorized retailer offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill at this location and what payment methods are accepted?
You can pay your Verizon bill at this location, and they accept debit cards as a payment method.
Which smartphone brands are available at this Verizon store?
You can find smartphones from Apple, Samsung, Motorola, LG, HTC, and Google at this Verizon authorized retailer.
How can I schedule an appointment or check availability at Verizon, 720 Quentin Road?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/ to book your visit or service.
What nearby restaurants can I visit before or after shopping at Verizon, 720 Quentin Road?
Nearby restaurants include Rocco's Philadelphia Hoagies and Magic Wok, offering American and Asian cuisine respectively, as well as Little Caesars Pizza and Subway, so you can enjoy a meal before or after your visit.
Are there nearby coffee shops near Verizon on Quentin Road for a quick break?
Yes, The Clay House Cafe is nearby and offers cafe, smoothie, and coffee options for a refreshing break during your visit.
What local services and shops can I find close to Verizon at 720 Quentin Road?
Nearby you can find services like CosmoProf (hair and salon supplies), BAG of HOPE (community services), auto detailing at Anthony & Sons Auto Spa, and beauty salons like Lovely Hair & Nails.
How does Verizon at 720 Quentin Road support the local community?
Proceeds from every purchase at Verizon, 720 Quentin Road, go directly toward supporting the local community through various initiatives.