Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lancaster, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
355 reviews
5 stars
304
4 stars
24
3 stars
6
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the exceptional customer service provided by staff members, particularly praising their knowledge, patience, and willingness to help.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to answer questions thoroughly, making the purchasing process smoother.
Positive Experiences
Many customers reported positive experiences during their visits, often mentioning specific employees who went above and beyond to assist them.
Mixed Feedback
While most reviews are positive, there are a few instances of poor service, indicating inconsistency in customer experiences.
- NPNicholas PulaskiDec 19, 20255.0Kristen was an amazing help
- TSTerry SheafferDec 8, 20255.0Ended up paying a lower rate and getting a new phone free and got HBO and Netflix cheaper than if I went directly to them. Sales clerk was excellent.
- AWAlize WiegandOct 10, 20255.0The person who helped me was really nice helped me with exactly what I wanted
- JRJason ReidSep 3, 20255.0The lovely associate who waited on me was Totally AMAZING! She answered every question & was just on point with everything. She deserves a raise, not only due to her knowledge, but her dedication and skills to be the resolution to my issue.
- CNChanel NeffAug 20, 20255.0Sophia was an absolute rockstar! She answered every question with ease. So helpful. So thorough. Give this woman a raise!!
Frequently Asked Questions About Verizon
What products and brands does Verizon offer at the Lancaster Park City Center store?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and brands such as Samsung, Apple, Motorola, Google, and more.
What are the operating hours for the Verizon Lancaster Park City Center store?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Lancaster Park City Center offer in-store pickup services?
Yes, in-store pickup is available at this location.
What payment options are accepted at Verizon Lancaster Park City Center?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services does Verizon provide at their Lancaster Park City Center store?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
Is free Wi-Fi available for customers at Verizon Lancaster Park City Center?
Yes, free Wi-Fi is available for customers inside the store.
Where is Verizon located in Lancaster, PA?
Verizon is located at 142 Park City Center, Ste J0605, Lancaster, PA 17601.
Are there places nearby where I can grab a bite or enjoy a treat before or after visiting Verizon?
Yes, nearby places include Cinnabon for sweet treats, Sbarro for pizza, Auntie Anne's bakery snacks, and Penny's ice cream shop.
What shopping options are near Verizon Lancaster Park City Center?
Nearby shopping options include Claire's for fashion accessories, Norse Naturals retail store, and Body By Bella clothing and fashion accessories.
Are there other mobile phone stores near Verizon Lancaster Park City Center?
Yes, other nearby mobile phone stores include Verizon Authorized Retailer – Victra and Metro by T-Mobile, as well as cellairis.