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Brand Certified

Verizon

4.7
(362 reviews)

Business Details

142 Park City Ctr, Lancaster, PA
17601, United States
(717) 823-6130
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Lancaster, PA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
142 Park City Ctr, Lancaster, PA
17601, United States

Hours

Reviews

4.7
362 reviews
5 stars
309
4 stars
24
3 stars
6
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient problem-solving, often noting that their issues were resolved promptly.

Positive Experiences

Many reviews reflect overall satisfaction with the shopping experience, with customers expressing gratitude for the assistance they received.

Mixed Experiences

While most feedback is positive, there are a few instances of poor service, particularly regarding specific employees who were unhelpful or unprofessional.
  • PS
    Philip Strogan
    Jan 11, 2026
    5.0
    Having Multiple customers there in the store and the sales Lady (Kristen) was able to multi-task and remained positive. All the customers left happy with a smile.. Thank you for your help, definitely coming back.
  • NP
    Nicholas Pulaski
    Dec 19, 2025
    5.0
    Kristen was an amazing help
  • TS
    Terry Sheaffer
    Dec 8, 2025
    5.0
    Ended up paying a lower rate and getting a new phone free and got HBO and Netflix cheaper than if I went directly to them. Sales clerk was excellent.
  • AW
    Alize Wiegand
    Oct 10, 2025
    5.0
    The person who helped me was really nice helped me with exactly what I wanted
  • JR
    Jason Reid
    Sep 3, 2025
    5.0
    The lovely associate who waited on me was Totally AMAZING! She answered every question & was just on point with everything. She deserves a raise, not only due to her knowledge, but her dedication and skills to be the resolution to my issue.

Frequently Asked Questions About Verizon

What products and brands does Verizon offer at the Lancaster Park City Center store?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and brands such as Samsung, Apple, Motorola, Google, and more.

What are the operating hours for the Verizon Lancaster Park City Center store?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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