Verizon

4.6
355 reviews
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Business Details

142 Park City Ctr, Lancaster, PA
17601, United States
(717) 823-6130
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lancaster, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
142 Park City Ctr, Lancaster, PA
17601, United States

Hours

Reviews

4.7
352 reviews
5 stars
301
4 stars
24
3 stars
6
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sophia, Anthony, and Nathaniel going above and beyond.

Professionalism

Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle complex issues effectively.

Efficiency

Customers appreciated the quick and efficient service, often mentioning that they were able to complete their transactions in a timely manner.

Knowledgeable Staff

The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, there were a few mentions of unsatisfactory service, particularly regarding specific employees who were unhelpful or unprofessional.
  • AW
    Alize Wiegand
    Oct 10, 2025
    5.0
    The person who helped me was really nice helped me with exactly what I wanted
  • JR
    Jason Reid
    Sep 3, 2025
    5.0
    The lovely associate who waited on me was Totally AMAZING! She answered every question & was just on point with everything. She deserves a raise, not only due to her knowledge, but her dedication and skills to be the resolution to my issue.
  • CN
    Chanel Neff
    Aug 20, 2025
    5.0
    Sophia was an absolute rockstar! She answered every question with ease. So helpful. So thorough. Give this woman a raise!!
  • DT
    Danielle T
    Jun 11, 2025
    5.0
    Alexandra was very knowledgeable and professional! She helped me a lot!
  • AH
    Albert H.
    May 29, 2025
    5.0
    Everyone was very helpful, and made my transition from ATT to Verizon very easy.
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Frequently Asked Questions About Verizon

What products and brands does Verizon offer at the Lancaster Park City Center store?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and brands such as Samsung, Apple, Motorola, Google, and more.

What are the operating hours for the Verizon Lancaster Park City Center store?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.