Business Details
About
Cell Phone StoreTCC
TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2350 Lincoln Hwy E.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
401 reviews
5 stars
373
4 stars5
3 stars5
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jami, Don, and Ashley.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly regarding service quality and communication issues.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle multiple customers effectively.
Store Environment
Customers appreciated the welcoming atmosphere of the store, often mentioning cleanliness and a friendly environment.
- EMEira Morrison2 days ago1.0Red beard guy was very defensive when we walked in with questions about the next step for a broken screen. We did not realize we had to call the insurance company for a replacement as the insurance company next door could not fix on site. Did not appreciate his attitude and was not helpful. Could have been an easy solution but he was "not in the mood" 👎
- NRNick Rhinier3 days ago5.0While out on a call my phone was ran over my a TT on a Friday night before the store closed and don stayed open and got me set up with a new one
- KRKay RollmanDec 17, 20255.0Jordan J. was my rep today and he was extremely patient and knowledgeable. I was thankful for him.
- AGAlex GensemerDec 14, 20251.0Don't waste your time here. They don't want to help with any issues you may have and the guy was just in a bad mood since I wasn't there to buy a new phone.
- BRBridget RiehlDec 11, 20255.0Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!
Frequently Asked Questions About Verizon
What products and services does Verizon at 2350 Lincoln Hwy E offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, new lines, upgrades, device financing, and more with Verizon network coverage including 5G service.
Where is the Verizon authorized retailer located in Lancaster, PA?
The store is located at 2350 Lincoln Hwy E, Ste 870, Lancaster, PA 17602.
What are the operating hours for Verizon at this location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or manage my service with Verizon?
You can schedule appointments or manage your Verizon service using the My Verizon app or by visiting the online appointment page at https://www.tccrocks.com/appointments/.
Does Verizon sell devices from popular brands?
Yes, Verizon sells devices from Apple, Samsung, Motorola, LG, HTC, and Google among others.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Jimmy John's for sandwiches, California Tortilla for Mexican food, Cafe La Habana for Cuban cuisine, and Red Robin Gourmet Burgers.
What other services or stores are located near Verizon that might be useful for customers?
Nearby are Visionworks for eyewear, KeyMe Locksmiths for lock services, uBreakiFix for electronics repair, and Sally Beauty for beauty products.
Are there any grocery or retail stores near the Verizon location for convenient shopping?
Yes, ALDI USA supermarket, Bed Bath & Beyond, Buybuy BABY, Kohl's, and Five Below discount store are all nearby for your shopping needs.
How does Verizon support the local community through its sales?
Proceeds from every purchase at Verizon go directly toward doing good in the local Lancaster community.