TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2350 Lincoln Hwy E.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Employee Performance
Specific employees like Don, Jami, and Dave received high marks for their professionalism and dedication, with several customers recommending them by name.
Mixed Experiences
While most reviews were positive, some customers reported negative interactions with certain staff members, indicating inconsistency in service quality.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
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Julie Nicholas
Feb 14, 2026
5.0
Don was very patient with us and very knowledgeable. Had a good great personality and so helpful. Highly recommend him!
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Lori
Feb 4, 2026
5.0
Don went above and beyond. Stayed late and even helped us by phone after hours. Someone should give him a raise!
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Eira Morrison
Jan 10, 2026
1.0
Red beard guy was very defensive when we walked in with questions about the next step for a broken screen. We did not realize we had to call the insurance company for a replacement as the insurance company next door could not fix on site. Did not appreciate his attitude and was not helpful. Could have been an easy solution but he was "not in the mood" 👎
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Nick Rhinier
Jan 9, 2026
5.0
While out on a call my phone was ran over my a TT on a Friday night before the store closed and don stayed open and got me set up with a new one
KR
Kay Rollman
Dec 17, 2025
5.0
Jordan J. was my rep today and he was extremely patient and knowledgeable. I was thankful for him.