Verizon

4.8
405 reviews

About

Cell Phone Store
TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2350 Lincoln Hwy E.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2350 Lincoln Hwy E, Lancaster, PA
17602, United States

Hours

Reviews

4.8
394 reviews
5 stars
368
4 stars
5
3 stars
5
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff members, particularly mentioning individuals like Jami, Don, and Ashley.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process easier for customers.

Positive Experiences

Numerous customers reported having excellent experiences, often describing the service as above and beyond their expectations.

Professionalism

Staff members were frequently noted for their professionalism and patience, contributing to a welcoming atmosphere in the store.

Mixed Feedback

While most reviews were positive, there were a few instances of negative experiences, particularly regarding billing issues and service at different locations.
  • MR
    Mike Roth
    3 days ago
    5.0
    In a business department at Verizon. Thank you Sean for being a very good rep for business and service with my account. Mike Roth
  • MF
    Mike Paternostro (Mike's Best Friends)
    Nov 13, 2025
    5.0
    These guys are all fantastic. They went above and beyond to help me out when I couldn't get anything done over the phone.
  • DM
    Dawn Mentzer
    Nov 13, 2025
    5.0
    Jami was very helpful and kind
  • AM
    Alice McEachern
    Oct 25, 2025
    5.0
    Everyone has always been very helpful and understanding!
  • HA
    Holly Adams
    Oct 23, 2025
    5.0
    Don, Sean and Ashley are the best! We switched our business account from AT&T to Verizon and they were extremely helpful and made the process very easy. The communication was excellent and they were available for any questions that I had. My eight year old (and sometimes impatient) daughter was along with me and they were super nice and even helped to entertain her while we were waiting for everything to be transferred. They went above and beyond and we had an all around awesome experience! I will definitely be visiting this store again with any needs that I may have in the future.

Frequently Asked Questions About Verizon

What products and services does Verizon at 2350 Lincoln Hwy E offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, new lines, upgrades, device financing, and more with Verizon network coverage including 5G service.

Where is the Verizon authorized retailer located in Lancaster, PA?

The store is located at 2350 Lincoln Hwy E, Ste 870, Lancaster, PA 17602.