Business Details
About
Cell Phone Store
TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2350 Lincoln Hwy E.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
394 reviews
5 stars
368
4 stars5
3 stars5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff members, particularly mentioning individuals like Jami, Don, and Ashley.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process easier for customers.
Positive Experiences
Numerous customers reported having excellent experiences, often describing the service as above and beyond their expectations.
Professionalism
Staff members were frequently noted for their professionalism and patience, contributing to a welcoming atmosphere in the store.
Mixed Feedback
While most reviews were positive, there were a few instances of negative experiences, particularly regarding billing issues and service at different locations.
- MRMike Roth3 days ago5.0In a business department at Verizon. Thank you Sean for being a very good rep for business and service with my account. Mike Roth
- MFMike Paternostro (Mike's Best Friends)Nov 13, 20255.0These guys are all fantastic. They went above and beyond to help me out when I couldn't get anything done over the phone.
- DMDawn MentzerNov 13, 20255.0Jami was very helpful and kind
- AMAlice McEachernOct 25, 20255.0Everyone has always been very helpful and understanding!
- HAHolly AdamsOct 23, 20255.0Don, Sean and Ashley are the best! We switched our business account from AT&T to Verizon and they were extremely helpful and made the process very easy. The communication was excellent and they were available for any questions that I had. My eight year old (and sometimes impatient) daughter was along with me and they were super nice and even helped to entertain her while we were waiting for everything to be transferred. They went above and beyond and we had an all around awesome experience! I will definitely be visiting this store again with any needs that I may have in the future.
Frequently Asked Questions About Verizon
What products and services does Verizon at 2350 Lincoln Hwy E offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, new lines, upgrades, device financing, and more with Verizon network coverage including 5G service.
Where is the Verizon authorized retailer located in Lancaster, PA?
The store is located at 2350 Lincoln Hwy E, Ste 870, Lancaster, PA 17602.
What are the operating hours for Verizon at this location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or manage my service with Verizon?
You can schedule appointments or manage your Verizon service using the My Verizon app or by visiting the online appointment page at https://www.tccrocks.com/appointments/.
Does Verizon sell devices from popular brands?
Yes, Verizon sells devices from Apple, Samsung, Motorola, LG, HTC, and Google among others.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Jimmy John's for sandwiches, California Tortilla for Mexican food, Cafe La Habana for Cuban cuisine, and Red Robin Gourmet Burgers.
What other services or stores are located near Verizon that might be useful for customers?
Nearby are Visionworks for eyewear, KeyMe Locksmiths for lock services, uBreakiFix for electronics repair, and Sally Beauty for beauty products.
Are there any grocery or retail stores near the Verizon location for convenient shopping?
Yes, ALDI USA supermarket, Bed Bath & Beyond, Buybuy BABY, Kohl's, and Five Below discount store are all nearby for your shopping needs.
How does Verizon support the local community through its sales?
Proceeds from every purchase at Verizon go directly toward doing good in the local Lancaster community.