TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 100 Rohrerstown Rd.
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of Jared, Travis, and Khalil.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and account setups.
Professionalism
The staff was frequently described as professional and courteous, creating a positive shopping experience.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding unresolved issues and perceived unprofessionalism from some staff.
CH
Carol Horner
1 day ago
5.0
Brought housebound friend to address phone problem... Mr Jose most kindly and efficiently fixed in less than 2 minutes with 1 minute of that explanation of the problem. Will become my store when I move back East. Appreciate this gentleman!
JH
Judy Hess
1 day ago
5.0
Walked in and was greeted with a wave and a smile!!! He addressed my issues. Fixed the problem in less than two minutes! Friendly, efficient, expert!
MK
michael klapkin
2 days ago
5.0
Travis was the best. He helped me find the phone that best meets my needs with out any of that pushy sales tactics. He was very informative and knew what he was talking about. If you come to this store ask for Travis.
KW
Kristy Williams
2 days ago
5.0
Travis and Jose are top notch!
Travis helped me with my purchase of my new phone and Jose kept my daughter busy and distracted looking at her pokemon cards with her.
TH
Tom Heagy
Jan 30, 2026
5.0
I’ve had AT&T forever. I was extremely unsure about switching carriers. On a whim, I went into the Verizon store on Rohrerstown rd in lancaster to just ask a few questions. I was instantly greeted by Jose Ruiz, and felt immediately comfortable. Verizon was running some killer deals so the switch was a no brainer, but Jose was the deal maker, in the past this would of been an ordeal to say the least! I wasn’t even in there an hour, he handled the transfer, hooked me up with the phone I wanted, got a great case and screen protector, got me synced from my old phone to the new, and most importantly made it stress free! Couldn’t recommend any higher💪