Verizon

4.8
477 reviews

About

Cell Phone StoreTCC
TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 100 Rohrerstown Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
100 Rohrerstown Rd, Lancaster, PA
17603, United States

Hours

Reviews

4.8
469 reviews
5 stars
439
4 stars
9
3 stars
2
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional service, highlighting individuals like Jared, Travis, and Khalil for their professionalism, knowledge, and willingness to help.

Knowledgeable Staff

Many reviews noted the staff's expertise in handling phone upgrades and troubleshooting, with specific mentions of Jared and Khalil providing clear explanations and assistance.

Positive Atmosphere

Customers appreciated the friendly and welcoming environment of the store, often mentioning the cleanliness and overall positive experience during their visits.

Mixed Experiences

While many reviews were positive, some customers expressed dissatisfaction with issues related to promotions and service quality, indicating a need for improvement in certain areas.
  • RB
    ruth barcelo
    Jan 1, 2026
    5.0
    Grat location and great service very king and help you out with everything you need
  • JS
    Julia Snader
    Dec 20, 2025
    5.0
    I worked with Jose and he was amazing! He helped my fiancé and me set up a Verizon account and set up my new phone! He was very knowledgeable about current deals! I highly recommend working with him.
  • BJ
    Bobbie Jabs
    Nov 26, 2025
    5.0
    Made a new carrier move with the help of Jose. Got a new S25 ultra and tablet. Great customer service other Verison stores would learn from their example.
  • CR
    Colleen Reath
    Nov 19, 2025
    5.0
    Jami was amazing and very professional
  • CT
    Craig Trissler
    Nov 15, 2025
    1.0
    Never ever will Verizon get another penny from me....the backwards company i have ever dealt with

Frequently Asked Questions About Verizon

What products and brands does Verizon at 100 Rohrerstown Rd offer?

Verizon offers smartphones, tablets, wireless devices, mobile accessories, and more, featuring brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services are available at Verizon, the authorized retailer in Lancaster?

Services include prepaid plans, bill payments, business accounts, device upgrades and activation, financing, Verizon Unlimited plans, Total Mobile Protection, and in-store or curbside pickup.