Verizon

4.8
475 reviews

About

Cell Phone Store
TCC Lancaster, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 100 Rohrerstown Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
100 Rohrerstown Rd, Lancaster, PA
17603, United States

Hours

Reviews

4.8
467 reviews
5 stars
437
4 stars
9
3 stars
2
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members like Jared, Travis, and Khalil received high praise for their exceptional customer service, patience, and willingness to help.

Knowledgeable Staff

Customers noted the staff's extensive knowledge about products and services, making the buying process easier.

Positive Atmosphere

The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience.

Problem Resolution

Several reviews highlighted the staff's dedication to resolving issues, with many customers expressing gratitude for the assistance they received.

Mixed Experiences

While many reviews were positive, there were a few mentions of unprofessional behavior from some staff members, indicating inconsistency in service.
  • CR
    Colleen Reath
    4 days ago
    5.0
    Jami was amazing and very professional
  • CT
    Craig Trissler
    Nov 15, 2025
    1.0
    Never ever will Verizon get another penny from me....the backwards company i have ever dealt with
  • JW
    Jamie Witherspoon
    Nov 10, 2025
    5.0
    Stopped over at Verizon LimeSpring Center on Rohrerstown Rd. today for a quick question. I got my question answered and a some great deals and excellent service. Thank you so much Travis Brodbeck!!!
  • KK
    Kenneth
    Nov 9, 2025
    5.0
    Jared and the team do an excellent job everytime!! Always my go to store!
  • BR
    Bobbi Russo
    Nov 8, 2025
    5.0
    Travis was EXCELLENT!!!! I am SO GLAD the people on Verizon phone call said to “go to a Verizon store”! He was very professional and knowledgeable and helped me very quickly!! The store was very clean looking as well! Thank you!!

Frequently Asked Questions About Verizon

What products and brands does Verizon at 100 Rohrerstown Rd offer?

Verizon offers smartphones, tablets, wireless devices, mobile accessories, and more, featuring brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services are available at Verizon, the authorized retailer in Lancaster?

Services include prepaid plans, bill payments, business accounts, device upgrades and activation, financing, Verizon Unlimited plans, Total Mobile Protection, and in-store or curbside pickup.