Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,580 reviews
5 stars
1,915
4 stars
844
3 stars
342
2 stars
146
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Product Availability
Customers expressed frustration with inaccurate online inventory and product availability, leading to wasted trips to the store.
Checkout Experience
Several reviews noted slow checkout processes and issues with order fulfillment, causing delays and dissatisfaction.
Sales and Promotions
Customers appreciated the sales and promotions, particularly during Black Friday, but some felt pressured by upselling tactics.
Staff Knowledge
While some staff members were recognized for their expertise, others were criticized for lacking knowledge about products and store policies.
- JMJahaira Marrero3 days ago3.0It was ok but didn't get assistance had to look for someone to help about 10 min after been help it was fine
- DSDarrian SchaefferDec 31, 20252.0I've been here twice in the same week looking for a product, the first time the employee who helped me tried to sell me something for $300 which I know I can get for $20. I told him that's not what I'm looking for and he stopped helping me. The second time I went to find what I was looking for I was given misinformation on a product that I will now have to return. Very disappointed in the costumer service here.
- RDRafael DominguezDec 30, 20254.0Very friendly employees and amazingly well trained and knowledgeable of the products you're getting
- GCGloria CruzDec 27, 20253.0The staff there were very helpful.
- DMDeann MinnichDec 24, 20255.0They had the best sales for Xbox controllers around the service was good we were asked several times if we needed help
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Lancaster, PA?
You can shop TVs, computers, appliances, and more at Best Buy in Lancaster, PA.
What are the store hours for Best Buy at 1700 Fruitville Pike?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for your convenience.
Can I get product repair or support services at Best Buy?
Yes, Best Buy provides expert advice and Geek Squad support including service and repair.
Is there a way to recycle electronics at Best Buy?
Yes, Best Buy offers electronics recycling services.
What payment methods are accepted at Best Buy?
Best Buy accepts payments by check and debit card; cash-only is not required.
Does Best Buy in Lancaster require appointments for services or shopping?
No, Best Buy does not require appointments for services or in-store shopping.
What stores and services are located near Best Buy that I might also visit?
Nearby you can find HomeGoods for home furnishings, Home Depot for home improvement needs, and Party City for party supplies and gifts.
How can nearby stores like Home Depot and OfficeMax complement my shopping trip to Best Buy?
You can combine your visit by getting appliances or home improvement supplies at Home Depot and office equipment or printing services at OfficeMax near Best Buy.
What handy services are available near Best Buy that could assist with home or automotive needs?
Nearby services include Experts Garage Door Repair Installation Process for garage needs and Fisher Auto Parts for vehicle parts and supplies.