Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.5
1,436 reviews
5 stars
694
4 stars
175
3 stars
114
2 stars
87
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including unhelpful staff, long wait times, and dismissive attitudes.
Product Knowledge
Some employees demonstrated a lack of knowledge about products and services, leading to customer frustration.
Positive Experiences
Despite negative feedback, several customers praised specific employees for their helpfulness and professionalism.
Store Environment
The store is described as spacious and well-maintained, but the overall customer experience is marred by service issues.
Communication Issues
Customers expressed dissatisfaction with the communication regarding appointments and service availability.
- AHAbdul Hamid5 days ago5.0Zayn has helped us very amazingly please go to him he’s the best!
- PKPam KernDec 20, 20252.0Android is better, it isn't even close.
- DDDaveTDec 9, 20254.0This is a very typical Apple store, with very many employees servicing very many customers. This place is always busy and I think it says a lot about Apple as a company. They make good products and have good service, but you do have to pay for it. The amount of business they get definitely shows that people love their products.
- FLFrancis LynneDec 8, 20255.0I was visiting Philadelphia on vacation when my old cracked iPhone screen finally crapped out. The touch screen ability was no more. If it wasn't for the following people: Justin, Zach, Tyler, Darius, Nicole, Juan, Matt, Solomon, my vacation would've taken a turn for the worst. These workers helped me and recovered my old phone without losing any of my information, tickets, photos, ECT. I truly appreciate the help that they all provided to get me out of my jam. Many thanks!!!
- KGKevin grangerDec 6, 20251.0Everytime I come here with a issue. Its 10 different people to give me 10 different answers. Noone knows anything and gives you cop out. Answers.
Frequently Asked Questions About Apple King of Prussia
What products can I shop for at Apple King of Prussia?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple King of Prussia.
Where is Apple King of Prussia located?
Apple King of Prussia is located at 160 N. Gulph Road, King of Prussia, PA 19406, United States.
What are the store hours for Apple King of Prussia?
The store hours are Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is technical support available at Apple King of Prussia?
Yes, technical support is available at the Genius Bar where specialists can assist you.
Can I place online orders for pick-up at Apple King of Prussia?
Yes, Apple King of Prussia offers in-store shopping and in-store pickup options.
Does Apple King of Prussia have accessibility features?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Apple King of Prussia?
You can pay with debit cards and mobile NFC payments at Apple King of Prussia.
Is free Wi-Fi available at Apple King of Prussia?
Yes, the store offers free Wi-Fi to customers.
What nearby stores can I visit for clothing after shopping at Apple King of Prussia?
Nearby clothing stores include UNIQLO King of Prussia, Forever 21, Ann Taylor, and Gap, all located within the King of Prussia shopping area.
Are there any nearby dining options close to Apple King of Prussia?
Yes, Outback Steakhouse is located nearby, providing a convenient spot for a meal before or after your visit to the Apple Store.
How can I visit Apple King of Prussia using public transit near King of Prussia Mall?
Apple King of Prussia is near the King of Prussia shopping center, making it accessible via local public transit options serving this major mall.