TCC Kennett Square, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 902 E Baltimore Pike.
Customers consistently praised the staff for their exceptional customer service, highlighting their helpfulness, patience, and knowledge.
Staff Expertise
Many reviews noted the technical expertise of the employees, particularly Miko and Wesley, who effectively resolved issues and provided valuable assistance.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a pleasant customer experience.
Problem Resolution
Customers appreciated the staff's ability to troubleshoot and resolve issues efficiently, often exceeding expectations.
DJ
Dawn Jackson
Feb 20, 2026
5.0
Wesley was amazing with helping me with my cellphone problem
BC
Brittany Caputo
Feb 12, 2026
5.0
Words can’t describe this experience. The customer service, the restoration and faith and humanity the kindness. I am so grateful to have been able to interact with this person today.
GD
Gina Davidson
Feb 12, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
I had the BEST experience at Verizon today! After the worst experience with AT&T, I was so relieved to finally get real help. She was incredibly helpful, patient, and made everything so easy. She helped lower my bill, explained all my options clearly, and gave me the best service ever.
IM
Ian McGann
Feb 6, 2026
5.0
I had an outstanding experience working with Louise at the Verizon Wireless store in Kennett Square. After spending an entire day dealing with customer service on the phone and getting nowhere, I walked into the store feeling pretty frustrated. Louise immediately stepped in with patience, professionalism, and real determination to solve the problem.
She took the time to listen, troubleshoot thoroughly, and stayed with the issue until everything was fully resolved. Not only did she fix what customer service couldn’t, she also helped my wife and me get set up with new phones and a home internet solution that fit our needs perfectly.
It’s rare to find someone who combines technical expertise with such genuine care for the customer experience. Louise went above and beyond, and because of her, we left confident and fully taken care of.
Highly recommend asking for Louise if you visit this location, she’s exceptional!
IAN🤙🏻
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Richard Volinsky
Feb 2, 2026
5.0
The best. MARCOS AND WESLEY Took all the time necessary to set up our 3 new phones and tablet correctly. I would give them a 6 out of 5.