Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,266 reviews
5 stars
662
4 stars
296
3 stars
126
2 stars
62
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for being dismissive or rude.
Pricing
Many customers feel that prices are too high and express frustration over perceived overpricing on products.
Product Availability
Customers frequently mention issues with product availability, including items not being in stock or discrepancies between online listings and in-store inventory.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted that staff were often seen socializing instead of assisting customers.
Return Policy
Several reviews highlight dissatisfaction with the return policy and processes, particularly regarding cash refunds and handling of online orders.
- RRRico Romeo (RicanRomeo)2 days ago2.0This Best buy is not a bad location however they just lack a lot of products
- VKVickie Kreiger6 days ago5.0Thanks for wonderful customer service when I returned an unopened item. Ryan and Bryan were both knowledgeable, helpful, efficient, and so pleasant.
- JCJoseph ClarkNov 16, 20255.0Stephan was the best! Helped get me in and out with my TV purchase quickly and was very kind and welcoming. He made sure to tell me to ask for him if I needed anything in the future and I for sure will. Thank you!
- MMMastrNov 12, 20251.0Absolute terrible nobody here cares that you gonna spend a lot money and can’t confidently answer any questions and just has a attitude
- CSCody SedeiOct 22, 20251.0About 10 employees were standing around joking with each other throughout the store. I was going to buy a TV however not one asked if I needed help or acknowledged my existence in any way. Left and went elsewhere.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Johnstown, PA?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Johnstown, PA.
What are the operating hours for Best Buy in Johnstown?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Johnstown offer in-store shopping and curbside pickup services?
Yes, Best Buy offers in-store shopping and curbside pickup services for your convenience.
Is Geek Squad available at this Best Buy location for computer and IT support?
Yes, Geek Squad services including IT and computer repair support are available nearby and connected to this Best Buy location.
Can I recycle electronics at the Best Buy in Johnstown?
Yes, this Best Buy location offers electronics recycling services.
What payment methods are accepted at Best Buy Johnstown?
Best Buy accepts debit cards and paychecks; cash-only transactions are not required.
Are appointments required to shop or get services at this Best Buy?
No, appointments are not required to shop or receive services at this Best Buy.
What nearby stores could I visit along with Best Buy at Town Centre Drive?
Near Best Buy, you can visit Michaels Stores for arts and crafts, Panera Bread for food, or Rent-A-Center for furniture and rentals.
Are there any nearby services for pet care near Best Buy Johnstown?
Yes, nearby pet care options include Petco for pet supplies and Dog training, and Vetco Vaccination Clinic for veterinary services.
If visiting Best Buy, what other shopping options are available close by?
Nearby shopping options include Famous Footwear for shoes, Ross Dress for Less for clothing, and Bed Bath & Beyond for home goods.