Verizon

3.5
266 reviews
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Business Details

933 Magill Dr, Irwin, PA
15642, United States
(724) 863-5958
https://www.verizon.com/stores/details/pennsylvania/irwin/north-huntingdon-350003
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About

Cell Phone StoreElectronics Store
Visit our store at Irwin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
933 Magill Dr, Irwin, PA
15642, United States

Hours

Reviews

3.1
156 reviews
5 stars
63
4 stars
15
3 stars
12
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised helpful staff, while others reported rude and unhelpful interactions.

Sales Practices

Numerous reviews highlighted concerns about aggressive upselling and misleading information regarding plans and pricing.

Store Experience

Customers frequently mentioned long wait times and poor handling of issues, leading to frustration and dissatisfaction.

Management Issues

Several reviews pointed to inadequate management responses to customer complaints and a lack of accountability among staff.

Product Knowledge

There were complaints about staff lacking knowledge about products and services, leading to unresolved issues for customers.
  • JP
    Justin P
    Nov 16, 2025
    1.0
    Not sure if their sales tactics are intentionally deceptive, or if they ripped me off due to lack of knowledge of their products. Either way, I will never know because they will not return my calls. Thanks to Verizon online customer service for correcting this quickly when this store would not. Please avoid this location. I see a lot of similar reviews.
  • HH
    Hypez_FN
    Oct 16, 2025
    5.0
    Daniel and Nick were such a help in the trade in process after the MONROEVILLE location said they no longer did trade-ins! Dan and nick dig deep to find the bigger issue and was able to resolve it! HIGHLY RECOMMEND THESE 2!
  • GG
    Greg
    Sep 27, 2025
    2.0
    I went into the store for assistance with a warranty issue with a recent purchase. They seemed more concerned with trying to sign me up for home internet than helping me with my problem.
  • KJ
    Kane John
    Aug 25, 2025
    1.0
    What at terrible store. The employees here, especially one of the managers named Eric. I came in for a simple bill fix which turned into an absolute horrendous experience verbal assault by Eric. His attitude and demeanor the entire time was something you’d find very disturbing. Another customer has mentioned how she’s experienced these type of interactions in the past.
  • SC
    Stephanie Cope
    Jul 27, 2025
    5.0
    Great customer service! Store employees were excellent with supporting my device issues and getting me into a phone that was working and had everything set up as my old phone. I didn't feel rushed and they made sure I was set to leave the store. They were also able to guide me in the right direction for anything they couldn't resolve at store level.
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Frequently Asked Questions About Verizon

What are the Verizon store hours in Irwin, PA?

The Verizon store in Irwin is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Can I schedule an appointment before visiting the Verizon store in Irwin?

Yes, you can schedule your in-store appointment online or via the My Verizon app.