Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Irwin store today.
Location
Cricket Wireless Authorized Retailer
9725 State Route 30, Irwin, PA
15642, United States
Hours
Reviews
4.3
218 reviews
5 stars
150
4 stars
34
3 stars
9
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Joel and Tom for their exceptional service.
Inconsistency
Several reviews mentioned issues with service consistency, including unprofessional behavior from some staff members and incorrect information about store hours.
Knowledge and Support
Customers appreciated the knowledgeable staff who provided assistance with phone setups and transfers, although some reported experiences with less experienced employees.
Store Environment
The store atmosphere was generally described as friendly and inviting, but some customers noted issues with cleanliness and organization.
Product Availability
While many customers were satisfied with the service, some expressed a desire for a wider selection of phones and accessories.
- ACA CZ3 days ago1.0Used to be my go to store, now its the north side location because the north side location has to fix the issues that this location causes. 2 months back I go to add a line, the rep did everything incorrectly and couldn't activate the phone. Said it was placed in "future activation" and would be activated in 48 hours and sent me on my eay. Went to the north side location and after 2-3 hours they were able to reverse what the lady here did. Last night I go because i wanted to get my daughters number changed. Online says 8pm. Door says 8pm. But theres a little piece of paper on the door that says 7pm. Because i cant see that little paper on the door, while online, i ventured there to find them closing at 7. I got there at 7 and the worker was excited to help by saying "we close at 7" then prompted me to look at the sign on the door, 4 feet above where the actual hours are pasted to the door. Again. Online says 8pm. How about you change your online hours cause I CAN'T READ THE DOOR FROM HOME. His mom was already in the parking lot waiting for him to come out. I'm assuming that was his mom, older lady parked across all parking spots. I'll just go to the Northside location from now on. This used to be a good location.
- DBDavid G BruceSep 18, 20255.0Matt just helped me set up a new phone. It was a great experience! Best cricket store around hands down!
- DSDavid ShellgrenJul 1, 20174.0Cause the people who work there are nice and I bought my phone there
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Irwin offer?
Cricket offers customizable cell phone plans with unlimited talk, text, and data, and no annual contracts to fit your lifestyle.
Where is Cricket Wireless Authorized Retailer located in Irwin, PA?
The store is located at 9725 State Route 30, Irwin, PA 15642.
What are the opening hours for Cricket Wireless Authorized Retailer in Irwin?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer in Irwin require an annual contract for its cell phone plans?
No, Cricket's cell phone plans have no annual contracts, providing flexibility for customers.
How can I contact Cricket Wireless Authorized Retailer in Irwin by phone?
You can call the store at +1 724-515-5331 for any inquiries or support.
What is the official website for Cricket Wireless Authorized Retailer in Irwin?
You can visit their website at https://www.cricketwireless.com/stores/pa/irwin/9725-state-route-30.
Are there any hospitals near Cricket Wireless Authorized Retailer in Irwin?
Yes, Westmoreland Regional Hospital is located nearby, which could be convenient for medical visitors or staff requiring mobile service.
What dining options are available near Cricket Wireless Authorized Retailer in Irwin?
Baskin-Robbins is a nearby ice cream and yogurt restaurant where customers can enjoy a treat before or after visiting the store.
Are there any financial service centers close to Cricket Wireless Authorized Retailer in Irwin?
OneMain Financial, offering installment loans and financial services, is located nearby and can be useful for customers handling financial matters.
What social media channels can I follow to stay updated with Cricket Wireless?
You can follow Cricket Wireless on TikTok (@cricketwireless), Facebook, Twitter (@Cricketnation), Instagram (@cricketwireless), and their YouTube channel (@CricketNation).