Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Homestead for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
198 reviews
5 stars
95
4 stars
26
3 stars
16
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude, unhelpful, or disinterested.
Staff Knowledge
Several customers noted that staff members were knowledgeable and efficient, but there were also complaints about employees lacking the necessary information to assist with technical issues.
Wait Times
Many reviews mentioned long wait times, with customers expressing frustration over delays in service and insufficient staffing.
Sales Practices
There were numerous complaints about aggressive upselling and unclear pricing, leading to customer dissatisfaction regarding billing and service agreements.
Store Environment
The store environment received mixed reviews; while some found it clean and organized, others noted discomfort due to seating and waiting arrangements.
- LLLolo3 days ago5.0I was able to get an emergency new phone for my Verizon business account while traveling on the road. The Verizon employee was personable/professional and we are thankful for his help.
- SDScott DenbowNov 9, 20255.0Visiting from out of state dealing with a parent in the ICU at a local trauma center. The physical SIM card crapped out in my iPhone and an eSIM car request was failing. This request needed to be authenticated and updated in person. The staff was very attentive to my situation, took care of the verification and activation. Thank you from a 20 year Verizon Wireless corporate customer!
- LNLiudmila NovicovaNov 1, 20255.0I really appreciate the wonderful service and professional advice.
- JJJoe JeanetteOct 1, 20253.0Verizon store at waterfront in Pittsburgh is good Cody was helpful tried to get me best deal possible. The flip side was the Verizon store on 5th Liberty/Smithfield was awful
- BSBrian ScottSep 15, 20254.0I had a great experience working with Jon again. He has migrated between stores but this new store works better for me geographically. He is always corgial and knowledgable and efficient which may be the best part of working with him. I won't be cliche and suggest a raise but I will say personally and for my family that he's the gentleman we would enjoy to continue to work with.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Homestead?
The Verizon store in Homestead is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does the Verizon Homestead store offer?
This Verizon store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for personal and business needs.
Can I order products online and pick them up at the Verizon Homestead store?
Yes, you can buy online and pick up your order in store. Options include in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which 5G smartphones are available at the Verizon Homestead store?
The store features the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does the Verizon store in Homestead have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking for your convenience.
What payment methods are accepted at Verizon in Homestead?
Verizon accepts debit cards, mobile NFC payments, and pay checks. Cash payments are not required only.
How can I schedule an appointment at the Verizon Homestead store?
You can schedule an in-store appointment by visiting Verizon's website or using the My Verizon app with the provided quick links.
Which nearby restaurants could I visit before or after shopping at Verizon Homestead?
Nearby dining options include The Crazy Mason Milkshake Bar Pittsburgh, Rock Bottom Restaurant & Brewery, Primanti Bros., El Campesino, and Yokoso Japanese Steak House.
Are there entertainment venues near the Verizon Homestead store?
Yes, nearby entertainment includes the Sing Sing Dueling Piano Bar, Pittsburgh Improv Comedy Club, and Dave & Buster's Pittsburgh - Homestead arcade and restaurant.
Where can I find banking services near the Verizon Homestead location?
You can find Bank of America Financial Center and Bank of America ATM close to the Verizon store for your banking needs.