Business Details
163 E Bridge St, Homestead, PA
15120, United States
Certified by Verizon • Feb 22, 2026
(412) 462-3802
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/pennsylvania/homestead/the-waterfront-284515
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Homestead for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
308 reviews
5 stars
150
4 stars
35
3 stars
20
2 stars
26
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several reviews highlight a lack of knowledge among staff regarding phone activations and plans, leading to customer frustration.
Long Wait Times
Many customers reported long wait times in-store, often leading to dissatisfaction with the service.
Sales Practices
There are complaints about aggressive upselling and confusion regarding billing and plans, with some customers feeling misled.
Positive Experiences
Despite negative feedback, some customers shared positive experiences with specific employees who provided excellent service.
- ARAlbert ReedJan 23, 20261.0They keep calling me despite my asking they take me off their list.
- OMOsman MuminovJan 17, 20261.0The first employee, a female, was rude and unprofessional and could have shown at least a small smile. I immediately requested another staff member, who was polite and helpful. Management should address this behavior.My acquaintances avoided even stepping into this female employee’s Verizon office in Homestead”
- CCCherylJan 8, 20265.0I had a wonderful experience at this store. All the employees were helpful but Anthony went above and beyond. He helped me switch my service & phone from another provider and made the whole process incredibly easy. He was patient, honest, and helped me with multiple phone & billing questions. Thank you Anthony for the 10 star service!!
- SFSarah FergusonDec 19, 20255.0Cody was very kind and helpful setting up our service!
- SISharilynn IchimuraNov 23, 20251.0Condescending, lazy, and rude employee & manager. Plus they didn't complete our activation of a new line, which is what we came in for. They couldn't even admit that they didn't do their job either and proceeded to be even more rude. Don't go here if you need something to be accomplished. You will leave having to call Verizon or go to another store.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Homestead?
The Verizon store in Homestead is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does the Verizon Homestead store offer?
This Verizon store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for personal and business needs.
Can I order products online and pick them up at the Verizon Homestead store?
Yes, you can buy online and pick up your order in store. Options include in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which 5G smartphones are available at the Verizon Homestead store?
The store features the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does the Verizon store in Homestead have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking for your convenience.
What payment methods are accepted at Verizon in Homestead?
Verizon accepts debit cards, mobile NFC payments, and pay checks. Cash payments are not required only.
How can I schedule an appointment at the Verizon Homestead store?
You can schedule an in-store appointment by visiting Verizon's website or using the My Verizon app with the provided quick links.
Which nearby restaurants could I visit before or after shopping at Verizon Homestead?
Nearby dining options include The Crazy Mason Milkshake Bar Pittsburgh, Rock Bottom Restaurant & Brewery, Primanti Bros., El Campesino, and Yokoso Japanese Steak House.
Are there entertainment venues near the Verizon Homestead store?
Yes, nearby entertainment includes the Sing Sing Dueling Piano Bar, Pittsburgh Improv Comedy Club, and Dave & Buster's Pittsburgh - Homestead arcade and restaurant.
Where can I find banking services near the Verizon Homestead location?
You can find Bank of America Financial Center and Bank of America ATM close to the Verizon store for your banking needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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