Verizon

4.8
652 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hollidaysburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 420 Blair St.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksNot available
  • Wheelchair accessible entranceAvailable

Location

Verizon
420 Blair St, Hollidaysburg, PA
16648, United States

Hours

Reviews

4.8
646 reviews
5 stars
606
4 stars
16
3 stars
2
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Patricia, Brittany, and Elizabeth.

Sales Experience

Customers appreciated the personalized service and lack of pressure to buy unnecessary products, highlighting the staff's ability to explain options clearly.

Mixed Reviews

While many experiences were positive, there were some complaints about misleading billing practices and unhelpful interactions with certain employees.

Store Atmosphere

The store was described as welcoming and pleasant, contributing to a positive shopping experience for many customers.

Employee Recognition

Several employees received specific commendations for their exceptional service, indicating a strong team presence.
  • HB
    Hannah Brenneman
    Nov 2, 2025
    5.0
    First of all, Patricia was amazing. My boyfriend and I spent 4 hours at this store because we had to get off of our parents phone plans and onto our own. There were so many issues because Verizon employees can no longer access accounts and can only sell products now. You have to call customer service for everything. Patricia helped us navigate everything and we were able to upgrade our phones and get the best plan that fit us. She was very knowledgeable and helpful. We can’t thank her enough!
  • TY
    Tristan Yeater
    Sep 25, 2025
    5.0
    Brittany was extremely knowledgeable and was ready to answer any question I had the second I stepped in the store. I can’t recommend her or this store enough!
  • TL
    Tiffany Loudermilk
    Sep 5, 2025
    5.0
    A recent experience with Verizon's customer service was outstanding. After a few frustrating attempts with the automated system and the Harrisburg store, a representative at Holidaysburg named Brittany resolved a very complex issue! She was patient, knowledgeable, and committed to solving the problem. The issue was resolved without involving corporate.(which even reps have stated are not so customer oriented) Personalized and effective support is so refreshing!! Thank you so much.
  • LE
    Luis Euceda
    Aug 29, 2025
    5.0
    Elizabeth was such a ray of sunshine. From out of town and was having issues with accessing my online account. Went into the store and she was help me with gaining access to my account and helped with reviewing my current plan since I'm due for an upgrade soon!
  • NF
    Norris F
    Aug 29, 2025
    5.0
    Patricia was super helpful listening to what my needs were and not cutting me off explaining everything to me step by step. Never pressured me into something I didn’t need. Was very sweet and warm she definitely made me feel like a real person not just a number or sale. I would definitely buy from her again. She helps staying with this phone company worth it cause I know if I have a problem she will doing everything she can to help. I recommend driving to her she is one of the best people I have ever dealt with in the phone business.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Hollidaysburg offer?

Wireless Zone offers the latest Verizon devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon Wireless Zone in Hollidaysburg?

The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM. Holiday hours may vary.