Verizon

4.7
667 reviews

About

Cell Phone StoreTCC
TCC Hazle Township, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 405 Laurel Mall.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
405 Laurel Mall, Hazle Township, PA
18202, United States

Hours

Reviews

4.7
642 reviews
5 stars
573
4 stars
24
3 stars
10
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Emily, Jonathan, and Brian.

Product Knowledge

Customers appreciated the staff's knowledge and ability to explain options and troubleshoot issues effectively.

Mixed Experiences

While most reviews were positive, there were some complaints about poor customer service and miscommunication regarding pricing and account details.

Efficiency

Several reviews highlighted the quick service and efficiency in resolving issues and setting up new devices.
  • GG
    Greer
    5 days ago
    4.0
    Had great customer experience with the Verizon staff. They were very informative and helpful.
  • JP
    Julio Cintron Perez
    Jan 2, 2026
    5.0
    The customer service is great they really helped alot malbert and emely
  • VS
    Valerin De Los santos
    Dec 31, 2025
    5.0
    I had an amazing experience at Verizon thanks to Jonathan. He was extremely professional, patient, and kind from the moment I walked in. He took the time to explain everything clearly, answered all my questions, and made sure I left feeling confident and satisfied with my service. It’s not easy to find customer service like this anymore, and he truly went above and beyond to help me. I really appreciate his positive attitude and dedication. I highly recommend asking for him if you visit the Hazleton Verizon location!
  • RG
    Randy Gilgannon
    Dec 30, 2025
    5.0
    Very knowledgeable about their phone products and d friendly services.
  • EC
    Erick Calarco
    Dec 13, 2025
    5.0
    Emily F. was so wonderful, patient, and helpful transitioning me to a new plan, new phone, explaining the costs, advantages, and additional options. She was even kind enough to put the case, screen protector and pop socket on. Will definitely go to Emily with any questions. The store was jam packed with customers but Emily and the other employee were very courteous and attentive to everyone.

Frequently Asked Questions About Verizon

What products and services does Verizon at 405 Laurel Mall offer?

Verizon at 405 Laurel Mall offers smartphones, tablets, Verizon home internet, accessories, device activation, upgrades, prepaid and no-contract plans, business accounts, and Total Mobile Protection among other wireless and internet services.

What are the operating hours for Verizon at 405 Laurel Mall?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.