Verizon

4.7
651 reviews

About

Cell Phone Store
TCC Hazle Township, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 405 Laurel Mall.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
405 Laurel Mall, Hazle Township, PA
18202, United States

Hours

Reviews

4.7
626 reviews
5 stars
559
4 stars
23
3 stars
10
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their excellent service, highlighting individuals like Jonathan, Emily, and Brian for their helpfulness and knowledge.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain products and services clearly.

Efficiency

Several reviews mentioned quick service and efficient problem resolution, with many customers appreciating the speed of their transactions.

Positive Experience

Overall, customers reported a pleasant and stress-free experience during their visits, often feeling valued and well taken care of.

Communication Issues

A few customers expressed frustration with miscommunication regarding pricing and account details, indicating a need for clearer information.
  • NB
    Norwegian Blonde
    1 day ago
    5.0
    I had the best experience with Emily today. Several of the customer service people were very helpful but Emily went above and beyond. I've got my new Galaxy in my hand and I could be more grateful for a very pleasant experience today!
  • LF
    leigh fisher
    Nov 15, 2025
    5.0
    I was in the store. Worked with Josh. He us excellent!!!! I could not get my phone working for a week today. He. Spent half hour with me and now I have full access to my phone.
  • FS
    Francisco Sierra
    Nov 11, 2025
    5.0
    Jonathan was excellent in setting my new iPhone he knew so many methods to record information. Truly an outstanding manager and customer service rep. He instructed the other service techs
  • N_
    Natalee _
    Nov 6, 2025
    5.0
    Emily was absolutely amazing! She was patient and managed to help me through an entire process no one else could have. I definitely recommend her she is awesome would definitely be going there again thanks to her!
  • JG
    Jen Gerhard
    Nov 5, 2025
    5.0
    Emily was extremely helpful in deciding on a new device and also in purchasing the necessary accessories. She was pleasant and helpful especially when there was an issue with transferring the device (with Verizon.)

Frequently Asked Questions About Verizon

What products and services does Verizon at 405 Laurel Mall offer?

Verizon at 405 Laurel Mall offers smartphones, tablets, Verizon home internet, accessories, device activation, upgrades, prepaid and no-contract plans, business accounts, and Total Mobile Protection among other wireless and internet services.

What are the operating hours for Verizon at 405 Laurel Mall?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.