Business Details
About
Cell Phone StoreTCC
TCC Hazle Township, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 405 Laurel Mall.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
642 reviews
5 stars
573
4 stars
24
3 stars
10
2 stars9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Emily, Jonathan, and Brian.
Product Knowledge
Customers appreciated the staff's knowledge and ability to explain options and troubleshoot issues effectively.
Mixed Experiences
While most reviews were positive, there were some complaints about poor customer service and miscommunication regarding pricing and account details.
Efficiency
Several reviews highlighted the quick service and efficiency in resolving issues and setting up new devices.
- GGGreer5 days ago4.0Had great customer experience with the Verizon staff. They were very informative and helpful.
- JPJulio Cintron PerezJan 2, 20265.0The customer service is great they really helped alot malbert and emely
- VSValerin De Los santosDec 31, 20255.0I had an amazing experience at Verizon thanks to Jonathan. He was extremely professional, patient, and kind from the moment I walked in. He took the time to explain everything clearly, answered all my questions, and made sure I left feeling confident and satisfied with my service. It’s not easy to find customer service like this anymore, and he truly went above and beyond to help me. I really appreciate his positive attitude and dedication. I highly recommend asking for him if you visit the Hazleton Verizon location!
- RGRandy GilgannonDec 30, 20255.0Very knowledgeable about their phone products and d friendly services.
- ECErick CalarcoDec 13, 20255.0Emily F. was so wonderful, patient, and helpful transitioning me to a new plan, new phone, explaining the costs, advantages, and additional options. She was even kind enough to put the case, screen protector and pop socket on. Will definitely go to Emily with any questions. The store was jam packed with customers but Emily and the other employee were very courteous and attentive to everyone.
Frequently Asked Questions About Verizon
What products and services does Verizon at 405 Laurel Mall offer?
Verizon at 405 Laurel Mall offers smartphones, tablets, Verizon home internet, accessories, device activation, upgrades, prepaid and no-contract plans, business accounts, and Total Mobile Protection among other wireless and internet services.
What are the operating hours for Verizon at 405 Laurel Mall?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online order at the Verizon store in Hazle Township?
Yes, the store offers in-store and curbside pickup services for your convenience.
Is Verizon in Hazle Township an authorized Verizon retailer?
Yes, TCC Hazle Township is an independently owned and operated Verizon authorized retailer providing official Verizon products and services.
What brands of devices are available at Verizon in Hazle Township?
The store offers devices from popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
What is the contact number for Verizon at 405 Laurel Mall?
You can reach Verizon at 405 Laurel Mall by calling +1 570-861-6721.
How can I schedule an appointment with Verizon in Hazle Township?
You can schedule an appointment online at https://www.tccrocks.com/appointments/ for a convenient visit.
Are there nearby alternative mobile phone stores close to Verizon in Hazle Township?
Yes, nearby alternatives include Verizon NTX Wireless Store, T-Mobile, and Metro by T-Mobile, all within the local area.
What local amenities can I find near the Verizon store at 405 Laurel Mall?
Nearby you can find Sheetz for gas and convenience items, Five Stars Chinese restaurant for dining, and SmartStyle salon for beauty services, making it easy to combine errands with your visit.
Are there places to shop for clothing and home goods near Verizon at 405 Laurel Mall?
Yes, nearby retail options include Kmart for home goods and JCPenney and Claire's for clothing and fashion accessories.