Verizon

4.3
313 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Harrisburg, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4672 High Pointe Blvd, Harrisburg, PA
17111, United States

Hours

Reviews

4.4
306 reviews
5 stars
242
4 stars
15
3 stars
7
2 stars
3
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Melody, Todd, and Ryan.

Sales Process

Several reviews highlighted the ease and efficiency of the sales process, although some customers expressed frustration over unexpected fees and lack of transparency.

Negative Experiences

A number of customers reported negative experiences, including issues with service quality, perceived discrimination, and long wait times.

Product Knowledge

Customers appreciated the staff's product knowledge, particularly in helping with device setup and troubleshooting.
  • MF
    Mark Figueroa
    Dec 19, 2025
    5.0
    I walked in to this store today and was initially helped by Bobby and then Todd later chimed in at Bobby’s request. Both of these gentlemen were extremely helpful, kind and professional. They went above and beyond giving me great suggestions and were spot-on with their service. Everyone one there seemed calm cool and collective but these two guys Bobby and Tod really were super cool and nice. If you want to use Verizon service for whatever your needs may be that they provide. I definitely recommend these guys and this location. Kudos to Verizon for hiring such great guys! Thank you!
  • BC
    Brandon “Ray Ray” Courtney
    Dec 16, 2025
    5.0
    Had ongoing problems, with my device and the staff gotten them straightened out for me very quickly. Thank You
  • GL
    Gregory Light
    Dec 12, 2025
    5.0
    Our sales rep had all the information and made it easy to understand. The process was much faster and more simple than any in the past.
  • KS
    Kendall Schriver
    Nov 15, 2025
    3.0
    Got internet. They told me I had a self install ability and when I got home I had no way of having the router work. They later said I need an ONT in my house. Make sure u have an ONT before you go in or it will be $100 for a tech to come out and install it.
  • KO
    kathy onealsloane
    Nov 13, 2025
    5.0
    The staff is great! They take their time and give you what you need.

Frequently Asked Questions About Verizon

What services does Victra offer at the Verizon Authorized Retailer in Harrisburg?

Victra offers wireless devices such as phones, tablets, mobile broadband, wearable technology, accessories, device protection, new lines, upgrades, new devices, accessories, and Fios Home Internet service.

What are the store hours for Victra in Harrisburg, PA?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.