Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Harrisburg, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
306 reviews
5 stars
242
4 stars
15
3 stars
7
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Melody, Todd, and Ryan.
Sales Process
Several reviews highlighted the ease and efficiency of the sales process, although some customers expressed frustration over unexpected fees and lack of transparency.
Negative Experiences
A number of customers reported negative experiences, including issues with service quality, perceived discrimination, and long wait times.
Product Knowledge
Customers appreciated the staff's product knowledge, particularly in helping with device setup and troubleshooting.
- MFMark FigueroaDec 19, 20255.0I walked in to this store today and was initially helped by Bobby and then Todd later chimed in at Bobby’s request. Both of these gentlemen were extremely helpful, kind and professional. They went above and beyond giving me great suggestions and were spot-on with their service. Everyone one there seemed calm cool and collective but these two guys Bobby and Tod really were super cool and nice. If you want to use Verizon service for whatever your needs may be that they provide. I definitely recommend these guys and this location. Kudos to Verizon for hiring such great guys! Thank you!
- BCBrandon “Ray Ray” CourtneyDec 16, 20255.0Had ongoing problems, with my device and the staff gotten them straightened out for me very quickly. Thank You
- GLGregory LightDec 12, 20255.0Our sales rep had all the information and made it easy to understand. The process was much faster and more simple than any in the past.
- KSKendall SchriverNov 15, 20253.0Got internet. They told me I had a self install ability and when I got home I had no way of having the router work. They later said I need an ONT in my house. Make sure u have an ONT before you go in or it will be $100 for a tech to come out and install it.
- KOkathy onealsloaneNov 13, 20255.0The staff is great! They take their time and give you what you need.
Frequently Asked Questions About Verizon
What services does Victra offer at the Verizon Authorized Retailer in Harrisburg?
Victra offers wireless devices such as phones, tablets, mobile broadband, wearable technology, accessories, device protection, new lines, upgrades, new devices, accessories, and Fios Home Internet service.
What are the store hours for Victra in Harrisburg, PA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my order in store at the Victra Verizon Authorized Retailer?
Yes, Victra offers in-store pickup for orders.
What payment options are accepted at the Victra store in Harrisburg?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra provide any recycling options for electronics?
Yes, Victra offers electronic recycling services.
Are there language support options available at the Victra Verizon Authorized Retailer?
Yes, services are available in English and Spanish.
What brands of devices and accessories are available at Victra in Harrisburg?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
How can customers visiting Victra use nearby places like High Pointe Commons for convenience?
Customers can combine their visit to Victra with shopping or dining at High Pointe Commons and nearby stores such as GameStop, JCPenney, and Tropical Smoothie Cafe, making it a convenient destination for multiple needs.
What nearby dining options are available around Victra’s location?
Nearby dining includes Two Brothers Pizza and Two Brothers Pizzeria for pizza lovers, Tropical Smoothie Cafe for smoothies and sandwiches, and various restaurants at High Pointe Commons.
Are there other mobile phone stores near Victra in Harrisburg?
Yes, nearby mobile phone stores include Harrisburg ATI - T-Mobile and T-Mobile, offering alternative options for wireless services and devices.