Geek Squad

3.5
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5000 Jonestown Rd, Harrisburg, PA
17112, United States

Hours

Reviews

3.5
28 reviews
5 stars
15
4 stars
2
3 stars
1
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3
1 star
7
  • SS
    Scott Sharrow
    Dec 31, 2024
    1.0
    I hope you never need to call the store for info or support from the Geek Squad. I dialed the local store's phone number, but it just forwards you to an 800 line with folks that I truly tried my best to understand. After three agents, even when I could cut through the accent, they were no help. Just advised me to drive into the store for an answer. My question was, why won't my vehicle start the day after having a Best Buy purchased stereo and back up camera installed by the Geek Squad? Unfortunately, this is the second install by the Squad that went badly. When they installed a remote starter in my wife's 2017 Highlander, I had to take it to a Toyota dealership to have them correct an installation error that effected other systems in the vehicle. Don't fall for the "Installation included" offer. You'll regret it! PS. Tough to drive to the store when my truck won't start.
  • FC
    Friendship Senior Center
    Oct 19, 2022
    1.0
    After spending several thousand dollars at your store more than 6 weeks ago and after several failed attempts to have said computers installed, we are yet again faced with a cancelled appointment. This was the third cancellation or no-show in as many weeks! We cannot use the equipment we paid for and this is not a good business practice. What's the point of Geek Squad if a customer cannot receive the services or use the products???
  • SM
    Shera Mitchell
    Oct 19, 2021
    3.0
    Thought they fix ps4

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Harrisburg offer?

Geek Squad offers tech repair, setup, and support services for various electronics. You can schedule service in store or online.

Where is Geek Squad located in Harrisburg, PA?

The Geek Squad store is located at 5000 Jonestown Rd, Harrisburg, PA 17112, United States.