Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,835 reviews
5 stars
2,028
4 stars
943
3 stars
404
2 stars
158
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and politeness of staff, others reported poor service and long wait times.
Product Availability
Several customers noted issues with product availability and inventory levels, with some stores appearing understocked.
Geek Squad Experience
Experiences with Geek Squad varied significantly; some customers received excellent service, while others faced delays and unhelpful responses.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others described it as chaotic and understaffed.
- ZFZain Fayyaz2 days ago5.0I had a great experience at this Best Buy specifically, I went in to buy a laptop that fit my business needs and was pleasantly greeted by Ian and Darrion, they led me to the perfect laptop for my needs, budget and style. I highly recommend coming here for your electronic needs!
- KLKeith&Lynn Loving5 days ago2.0I was basically ignored until the moment that I had decided that I was going to walk out. Did not make a purchase. I won't be back.
- SGSusan Gathoni6 days ago4.0Very convenient, they have everything you need
- SJscarlet jesusDec 21, 20255.0Encontré precios muy asequible y un personal siempre disponible ayudar a encontrar el producto que uno nesecita bendiciones a todos y todas feliz navidad.
- TSTynisa SmithDec 16, 20255.0I had a good experience here as I always do my daughter had to get her AirPods fixed geek squad had to send them away and she ended up getting a new pair because they wasn’t working she did have Apple care. I ended up getting her Christmas gift there to which was a ps5 and she loved that.
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 5000 Jonestown Rd offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of the Best Buy store in Harrisburg?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, curbside pickup is available at this location.
Is repair service available at this Best Buy store?
Yes, Best Buy provides service repairs through Geek Squad support at this location.
What payment methods are accepted at this Best Buy?
The store accepts debit cards and paychecks; cash is not required.
Where is the Best Buy store located?
The store is located at 5000 Jonestown Rd, Harrisburg, PA 17112, USA.
Which nearby places can I visit after shopping at Best Buy on Jonestown Rd?
Nearby you can visit Raising Cane's Chicken Fingers for a quick meal, Mission BBQ for American barbecue, or FIVE I Entertainment for concerts and events.
Are there any nearby services like shipping centers or money transfer locations near Best Buy?
Yes, you can find a UPS Access Point location for shipping services and Western Union for money transfer nearby.
If I need eyewear or medical services near Best Buy, where can I go?
You can visit Pearle Vision for eyewear and optometry services or Robert H. Whitlock, OD for optometry and health care nearby.
What social media platforms can I use to follow or contact Best Buy Harrisburg East?
Best Buy Harrisburg East can be followed on Facebook at 'BestBuyHarrisburgEast', on Instagram as 'bestbuy', and on Twitter as 'bestbuy'.