Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hamlin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 569 Hamlin Hwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
574 reviews
5 stars
537
4 stars
10
3 stars4
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Gabe, Michelle, and Brendan, highlighting their patience and knowledge.
Mixed Experiences
While some customers had positive experiences, others reported issues with misleading information and poor service from certain employees.
Management Response
Customers noted that management was responsive to complaints and took steps to address issues, indicating a commitment to improving customer satisfaction.
Billing Issues
Several reviews mentioned confusion and dissatisfaction with billing practices, including unexpected charges and discrepancies in quoted prices.
Store Environment
The store environment received mixed feedback, with some customers appreciating the atmosphere while others reported unprofessional behavior from staff.
- OCOlivia CardenOct 13, 20255.0Desmond was very helpful throughout my process of upgrading and trading in my iPhone.
- GEGregg EhrgoodOct 8, 20254.0Matt to care of my problem for me today,great job.
- GIGhost inglestonOct 1, 20251.0Absolutely pathetic services I upgraded from a galaxy S 22 To a iPhone Air. I had 30 days to bring back my galaxy Upon bringing back my galaxy The Person working at Verizon couldn’t get the case off So they kept my case a the lanyard that was on the case. And do I see the $25 spent for a phone case no do I see the $15.97 for the lanyard now How do you work at Verizon and not know how to takeoff a phone case? By the way, I wasn’t there I had someone else turn in the phone for me Or else I would’ve got it myself
- JRJoshua RobertsonSep 20, 20251.0I went to this store and the associate Gabriel there set up my account told me my monthly bill would be approximately 220 dollars a month since then my bill has been all over the place it’s never even been close to 220 a month it keeps changing and I pay 400 a month he totally lied to me just to get me to sign up
- NHNancy HumesSep 16, 20251.0I went to Hamlin Pa store to pay my WiFi bill. The employee said he'd never taken care of that process before. He repeatedly couldn't pull up my info on his screen. The manager just continued to stock the displays even though I asked him to help the clueless employee. While I was waiting, the clerk actually pulled his tv dinner meal closer & used his fork to take some corn!! While he was supposed to be helping me! When I raised my voice to the manager he finally came over to help the clerk put my payment through. I'm moving very soon & thinking of bringing equipment back & dropping Verizon.
Frequently Asked Questions About Verizon
What services does Verizon in Hamlin offer?
Verizon in Hamlin offers wireless devices, Verizon home internet, tech accessories, bill payments, new lines, upgrades, device financing, wet phone recovery, and more.
What are the operating hours of Verizon in Hamlin?
Verizon in Hamlin is open Monday through Saturday from 9 AM to 7 PM, and Sundays from 10 AM to 3 PM by appointment only.
Where is Verizon located in Hamlin?
Verizon is located at 569 Hamlin Hwy, Unit 9, Hamlin, PA 18427, USA.
Can I pick up my order in-store at Verizon Hamlin?
Yes, Verizon Hamlin offers in-store pickup and curbside pickup services for your convenience.
Which brands are available at Verizon Hamlin?
Verizon Hamlin carries brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
Does Verizon in Hamlin provide 5G service?
Yes, Verizon in Hamlin offers the latest devices with Verizon network coverage including 5G service.
Are there dining options near Verizon Hamlin?
Yes, nearby dining options include California Taco Company, Piero’s Pizza & Hoagies, KFC, Jersey Mike’s Subs, John’s Italian Restaurant, and Yopo II Chinese Restaurant.
What nearby services can I visit along with Verizon in Hamlin?
Near Verizon Hamlin, you can visit Northeastern Eye Institute for eye care, Jake’s Carpet for home needs, and various insurance agencies like Brian Chapman Insurance Agency.
Where can I shop for groceries or essentials near Verizon Hamlin?
Weis Markets supermarket and Dollar Tree convenience store are nearby for groceries and essentials near Verizon Hamlin.
How can nearby banks and financial services help when visiting Verizon Hamlin?
Nearby banks such as The Honesdale National Bank and Coinstar can assist with financial needs before or after visiting Verizon Hamlin.