Best Buy

4.1
2018 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
125 Donohoe Rd, Greensburg, PA
15601, United States

Hours

Reviews

4.1
2,018 reviews
5 stars
1,074
4 stars
457
3 stars
215
2 stars
85
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unhelpful staff, long wait times, and rude interactions.

Product Availability

Customers frequently noted issues with stock levels, including items being out of stock or mispriced.

Store Atmosphere

The store was described as clean and well-organized, with some positive comments about the helpfulness of certain staff members.

Geek Squad Experience

Mixed reviews on Geek Squad services, with some customers praising their assistance while others reported negative experiences.

Management Issues

Several reviews highlighted poor management practices, including failure to honor prices and lack of accountability among staff.
  • BT
    Barb Thestud
    3 days ago
    5.0
    Was looking to upgrade my laptop and had great customer/sales rep with LEX. She was very helpful, courteous & a pleasure! Laptop purchased & Geek Squad very accommodating
  • ZK
    Zachary Kimmell
    4 days ago
    1.0
    Absolutely horrible! Try to call the store and you get a foreigner at a call center who can't speak legible English, then they have no way to contact the store where you purchased items at and left them behind to find out the next day your items were thrown away. Customer service??? Forget it they have zero. Walmart has better customer service now. Never again will best buy receive my business.
  • RR
    Rebop
    Nov 1, 2025
    1.0
    To when u walk in the store the manger olde guy black hair drives suv chain smokes like crazy . Always late opening store when u ask him question he is the most ignorant person I’ve ever met .
  • FV
    Frankie Valentine
    Oct 26, 2025
    1.0
    First visit was pleasant and filled with smiles and what I thought was help. The help was lies to make a sale. I can't put the full blame on Haley but theres a white boy with lollipop guild looking haircut who answered my question twice with false information. (Made sure he ran into the back too when we brought the merchandise back.) A Amd 7 ryzen 8700F could never dream of hitting 360 fps on fortnite. I even lowered my res and it was bottle necked at 240. So I wasted 45 minutes buying it and 45 minutes refunding it in travel time. Instead of offering to upgrade my cpu and add another ram stick, or even give me the prebuilt that was combatable with my monitor, they said they could just return it. MORAL OF THE STORY. When it comes to greensburg Best Buy the only thing they care about is making that sale. If it means lying to you, hounding you, scamming you, the smiles and offerings are just tactics to open your wallet. Know what you want before you go in and don't talk to anyone but the check out counter. The products are great, the service is fake.
  • KJ
    kierra jackson
    Oct 22, 2025
    1.0
    Went there the first time they told me to come back cause they didn’t have time and then went there the next day and they said they couldn’t help me just terrible service. I drove there twice and they couldn’t help me both times. After they said they could

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Greensburg?

You can shop for TVs, computers, appliances, cameras, video games, and more electronic products at Best Buy.

What are the operating hours for Best Buy in Greensburg?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.