Brand Certified
Best Buy
4.1(2042 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
125 Donohoe Rd, Greensburg, PA
15601, United States
Certified by Best Buy • Feb 22, 2026
(724) 838-8901
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/pa/greensburg/125-donohoe-rd-595.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,042 reviews
5 stars
1,087
4 stars
460
3 stars
216
2 stars
87
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor in-store service, with long wait times and unhelpful staff being common complaints.
Product Knowledge
Several reviews highlighted a lack of product knowledge among employees, leading to misinformation and frustration for customers.
Return Policies
Customers expressed dissatisfaction with the return policies, feeling they were unfair and not competitive compared to other retailers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences that overshadowed these positives.
Store Management
Reviews indicated issues with store management, including unprofessional behavior and a lack of accountability for staff actions.
- MDMark DeMaria2 days ago1.0Bought a computer and employee opened up a credit card for me without my knowledge and against my wishes ( I paid with my own credit card). I had to pay $125 in fees after I found out 1 year later. Pursuing legal recourse but not looking good.
- JPJoshua ProhaskaFeb 17, 20265.0I was concerned about coming here as Best Buy had a reputation of being pushy and frankly unknowledgeable. Shane flipped those expectations on their head. He was extremely polite and knew his stuff! Glad I came in today and looking forward to be a repeat customer!
- RSryan spenceFeb 14, 20265.0If you have questions about electronics, the techs that work here are great with helping
- JMJB McKeeFeb 7, 20261.0No customer service. Don't get me wrong, there were at least three blue shirts not waiting on customers, but even after asking for help, none was provided. This was not the first time I've walked out of there, but it will be the last.
- CVChris VecchiolaJan 22, 20261.0I had a really frustrating experience with Best Buy that completely changed how I view this store. I tried to return an item 18 days after purchase, bought around Christmas. Instead of honoring what most consumers consider a reasonable return window, I was told I needed to pay $50 for a Best Buy Plus membership just to extend the return period to 30 days. Paying extra money just to return something that’s barely over two weeks old is absurd. Meanwhile, retailers like Amazon and Costco offer 30 days or more for returns with no added fees. That’s the standard customers expect today, especially during the holidays. Policies like this are exactly why customers are choosing competitors and why stores like Best Buy are struggling to stay relevant. Instead of focusing on customer loyalty, they’re nickel-and-diming people at the register. This experience was inconvenient, disappointing, and honestly insulting as a customer. I won’t be shopping here again, and I wouldn’t recommend Best Buy to anyone who values fair, modern return policies.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Greensburg?
You can shop for TVs, computers, appliances, cameras, video games, and more electronic products at Best Buy.
What are the operating hours for Best Buy in Greensburg?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Greensburg offer same-day pickup?
Yes, Best Buy offers same-day in-store pickup for your online orders.
Is curbside pickup available at this Best Buy location?
This Best Buy location does not offer curbside pickup, but it has in-store shopping and pickup options.
Can I get my electronic devices repaired at Best Buy Greensburg?
Yes, Best Buy provides Geek Squad support which includes in-store repair services for electronics.
What payment methods are accepted at Best Buy in Greensburg?
Best Buy accepts debit cards and checks but does not require cash only.
How can Geek Squad near Best Buy assist me?
Geek Squad provides IT support and computer repair services, which can help you with repairs or technical issues for your devices purchased at Best Buy.
Are there any dining options near Best Buy in Greensburg?
Yes, Amazon Cafe and Eat'n Park are nearby restaurants where you can grab a meal before or after shopping.
Where can I find a pharmacy near Best Buy in Greensburg?
CVS pharmacy is located near Best Buy, convenient for picking up prescriptions or health products during your visit.
What's the address and contact phone number for Best Buy in Greensburg?
Best Buy is located at 125 Donohoe Rd, Greensburg, PA 15601. You can reach them by phone at +1 724-838-8901.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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