VCA Old Trail Animal Hospital

Reviews

• SM

  Sean McFadden

  Feb 19, 2026
  5.0
  I have been extremely pleased with the care of my cat, Daria, at VCA Old Trail. I've been to several vets for Daria, she always seems to have issues that have no answer, but Dr. Bennett listened to all of my notes, came to a diagnosis, and laid out a treatment plan. Many other vets I've been to have written Daria's issues off and gave treatments that never worked, but not here - she gave explanations for every symptom I noted and pieced together the puzzle that other vets didn't seem to care to solve. I was very pleased with my experience and will be returning to Dr. Bennett for Daria's care going forward.
• HC

  Heather C

  Feb 4, 2026
  5.0
  Love this vet!! The front staff is always friendly and very helpful. All the vets are great, but I especially love Dr. Bennett!
• BD

  Brandon Dean

  Dec 22, 2025
  5.0
  Great experience with my dog. Easy scheduling and good follow up system to ensure you don't forget appointments. Super happy with their care for my dog.
• JM

  Joan Montgomery

  Dec 9, 2025
  5.0
  Staff wonderful....Dr. very thorough and tech and front desk ladies very helpful..thank you
• FS

  F S

  Oct 30, 2025
  1.0
  I’ve trusted VCA Old Trail Animal Hospital for years, but after my recent visit, I can’t recommend them anymore. What was once a caring local practice has become a cold, corporate operation that seems more focused on profits than pets. I brought my dog in because he wasn’t eating well, expecting compassion and a clear treatment plan. Instead, I paid for a short exam and a $319 blood test, only to be told there was no treatment plan—just a push for even more expensive tests. When I asked why a “sick dog” test cost $500 and how it differed from the one I’d already paid for, the only explanation was, “we charge more for sick dogs.” That’s not medicine—that’s upselling. The vet showed little empathy and offered no real guidance. Rather than discussing options or trying anything to help, I was told I “might want to start thinking about putting him down.” No plan, no suggestions, no follow-up. I left with fewer answers than when I walked in. It’s sad to see how far this place has fallen. It used to feel personal and trustworthy. Now it feels transactional and indifferent. If you love your pet and want genuine, compassionate care, look elsewhere—because you won’t find it here anymore.