Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Franklin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6885 Us 322.
Location
Hours
Reviews
4.8
362 reviews
5 stars
343
4 stars4
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jeff consistently received high praise for his exceptional customer service, with many customers recommending him for his helpfulness and expertise.
Mixed Experiences
While many customers had positive experiences, some reported issues with service and misinformation, particularly regarding billing and product recommendations.
Store Environment
The store is described as busy but generally well-received, with customers appreciating the helpfulness of staff.
Product Knowledge
Jeff was noted for his extensive knowledge and ability to provide valuable recommendations to customers.
Follow-Up Support
Customers appreciated the follow-up support provided by Jeff, especially in resolving billing issues and ensuring customer satisfaction.
- CRcynthia riddle6 days ago5.0Jeff was very helpful to a tech illiterate individual, thankful for his help.
- KKKaren6 days ago5.0Jeff was so professional, knowledgeable, patient just a wonderful Representative, I’ve been to several locations that did not help me. Jeff did all he could and for that I’m thankful
- RJrick JohnsonNov 15, 20255.0Jeff solved and fixed issue
- WCWilliam ColeNov 15, 20255.0Jeff did an excellent job
- JSJustin SmithNov 14, 20251.0Never shop here, Jeff made promises to us for adding lines and we spoke to Verizon directly and they new nothing about his offers been 3 months and we are out money and stuck in a 3 year contract.
Frequently Asked Questions About Verizon
What types of products does Verizon Wireless Zone in Franklin offer?
Verizon Wireless Zone in Franklin offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more.
Where is the Verizon Wireless Zone located in Franklin, PA?
It is located at 6885 Us 322, Franklin, PA 16323.
What are the business hours of Verizon Wireless Zone in Franklin?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, Verizon Wireless Zone offers in-store pickup for customers.
What services can I get at Verizon Wireless Zone in Franklin?
You can get bill payments, new lines, device activation, device financing, upgrades, accessories, total mobile protection, prepaid plans, and more.
How can I schedule an appointment at Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of devices does Verizon Wireless Zone carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and other popular brands including JBL and Otterbox.
Are there any nearby health services close to Verizon Wireless Zone in Franklin?
Yes, there are several nearby health providers including Patricia Skiba, PA-C (pulmonologist), Mustapha A. El Lakis, MD (surgeon), and UPMC Northwest Surgical Associates.
What nearby retail stores can I visit before or after shopping at Verizon Wireless Zone?
Nearby retail stores include Tractor Supply Co., Dollar Tree, Staples, and Kay Jewelers for a variety of shopping needs.
Is Verizon Wireless Zone near any healthcare facilities or clinics?
Yes, it is near healthcare facilities like UPMC Wound Healing Services, Northwest Community Medicine, and the UPMC Heart and Vascular Institute at UPMC Northwest.