Business Details
124 Home Depot Dr, Franklin, PA
16323, United States
Certified by Verizon • Feb 22, 2026
(724) 870-4377
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Franklin, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
263 reviews
5 stars
234
4 stars
13
3 stars
5
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ena, Adam, and Wyatt providing exceptional service.
Staffing Issues
Several reviews noted that the store often seems understaffed, leading to longer wait times for customers.
Mixed Experiences
While many customers had positive experiences, there were also complaints about unprofessional behavior from some staff and issues with communication regarding pricing and fees.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
- DFDani Fonzo3 days ago5.0Matt was absolutely amazing! Helped me with an iPhone that was stuck on SOS and got it all resolved so fast and easy. He also helped tremendously with an outstanding credit line we had zero access to and got it resolved immediately. Definitely recommend this store, and definitely recommend Matt!
- JBJake BowenFeb 8, 20265.0Came in because I wasn't happy with my existing service, Matt helped me figure out a much better plan compared to what I was getting. Would definitely recommend stopping in and checking things out.
- KMKrystal MelendezFeb 8, 20265.0Mat is super professional, listen to all my needs and wants and executed accordingly. He knows his stuff, very knowledgeable and warm in the process when switching providers. Even after the transaction he was still with me every step of the way, be just as eager the help and I loved that most about him. I definitely recommend you seek Mat out with any and all your phone carrier needs!
- CECasey EkstromFeb 8, 20265.0It's usually kind of a pain going to the cell store but Matt went out of his way to make it such a smooth trip! Thanks again Matt, ill look forward to coming back and hope you're there when I do!!
- JAJess ArmantJan 30, 20265.0Matt is one of those people who truly takes pride in what he does. You can tell he genuinely cares about making sure customers leave feeling confident, informed, and taken care of. He never rushes the process and always takes the extra time to explain things clearly and make sure everything is done right. It doesn’t feel like he’s just doing a job — it feels like he actually enjoys helping people and making their experience better. Verizon is lucky to have someone like him.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Franklin, PA location?
Verizon in Franklin, PA offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon Franklin location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Verizon in Franklin, PA?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for payments.
Does Verizon in Franklin, PA offer in-store pickup services?
Yes, Verizon offers in-store pickup services at this location.
What brands of devices and accessories can I find at Verizon in Franklin?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does the Verizon Franklin store provide free Wi-Fi and accept contactless payments?
Yes, they offer free Wi-Fi and accept contactless mobile payments like Apple Pay and Samsung Pay.
Is there a way to schedule appointments or manage services online for Verizon Franklin?
Yes, you can use the My Verizon app or the quick scheduling link to manage services and appointments online.
What are some nearby attractions to Verizon Franklin where I could shop or dine?
Nearby attractions include Cranberry Mall for shopping, 2 Cousins Pizza for dining, and Deer Creek Winery Cranberry for enjoying local wines.
How can nearby stores like GNC or Dunham's Sports complement my visit to Verizon Franklin?
After visiting Verizon for your tech needs, you can shop for supplements at GNC or sporting goods at Dunham's Sports located nearby to complete your shopping trip.
Are there any entertainment or wellness spots close to Verizon Franklin I could visit?
Yes, you can catch a movie at Mall Cinemas or visit Cranberry Wellness Center for holistic health services near Verizon Franklin.
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