Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,237 reviews
5 stars
1,811
4 stars
754
3 stars
310
2 stars
102
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being dismissive or unprofessional.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock or misrepresented in terms of condition.
Store Experience
Many reviews highlight a lack of staff engagement and slow service, with some customers feeling ignored or having to wait excessively for assistance.
Warranty Issues
Several customers reported difficulties with warranty claims and poor management responses, leading to frustration and dissatisfaction.
Pricing and Deals
Customers generally find good deals and competitive pricing, but there are concerns about misleading advertising and price changes.
- NLNoah Lennon3 days ago1.0I will never buy products from a store that I cannot call. I have been trying to reach somebody at the Fairless Hills Best Buy and I get a call center every time and somebody basically just telling me that they can never connect me to the actual store. that’s total bullshit. I will never shop at a Best Buy again in my life
- DDDandelion3 days ago2.0Went in looking for "unboxed" merchandise as we have in the past for our small business and was informed by an associate that "you can find that online". So, another reason not to walk into a store to receive old fashioned, in-person costumer service. It's as if they really don't want you to visit their store. I don't get it.
- ARAles Rovba4 days ago1.0I ordered an Apple Studio Display with home delivery. The cable was missing from the box. I contacted support and was told to go to any Best Buy store and get the cable for free. I went to this Best Buy. They called the manager. The manager said that the original Apple cable could only be provided for a fee. I started messaging support on the spot. I asked the manager to stay nearby so I would not have to wait another 15 minutes for her to come back. She did not wait. Support said it must be provided for free. The manager came back and said again that it is only available for a fee. I have not seen such a fraudulent organization and such terrible customer service in a long time (special thanks to the manager). I do not recommend buying anything in this store that costs more than $7.
- DMDenise MarieJan 3, 20265.0Went in to get some info on a new comp that I had been researching. Went in spoke to Ted. Showed him what I was looking at. He answered my questions and made me feel confident in my decision. I was in and out in no time with my new computer. Very happy. Ted was knowledgeable, friendly and helpful. I bought my last computer almost 10 years ago from best buy. Great deal and great svc.
- NFNisser Jimenez FigueroaDec 31, 20255.0Our experience at BestBuy was excellent. I ordered an item online and there was a missing part, we went to the Fairless Hills store and Associate Kevin Anthony was sooo helpful. He went above and beyond to make sure we had everything we need. He was kind and professional and even gave us some tips on using our product.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Fairless Hills?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Fairless Hills.
What are the operating hours of Best Buy at 310 Commerce Blvd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Fairless Hills offer curbside pickup?
Best Buy in Fairless Hills offers CURBSIDE_PICKUP service for convenient order collection.
Is there Geek Squad support available at this Best Buy location?
Yes, Geek Squad provides expert support and services at this Best Buy location.
Can I get my electronics repaired at this Best Buy store?
Yes, Best Buy Fairless Hills offers service repair for electronics.
Does this Best Buy accept debit cards and paychecks as payment methods?
Yes, this Best Buy location accepts debit cards and paychecks as forms of payment.
What amenities or stores are located near Best Buy Fairless Hills that I might visit?
Nearby places include Crunch Fitness (gym), JOANN Fabric and Craft Stores (arts and crafts), and Famous Footwear (shoe store), perfect for combining errands or leisure.
Where can I grab a meal near Best Buy at 310 Commerce Blvd?
There are several nearby dining options including Chili's Grill & Bar, Outback Steakhouse, and Pizza Hut for a variety of meal choices after shopping.
Are there any health or wellness facilities near Best Buy in Fairless Hills?
Yes, Banfield Pet Hospital and Cap Dental are nearby for veterinary and dental care respectively, providing convenient health services around the area.
How can nearby public transit or parking options help me visit Best Buy Fairless Hills?
While specific transit stations aren't listed, the store is located in The Court at Oxford Valley with ample parking and is close to BJ's Gas Station and BJ's Tire Center, facilitating easy access by car.