Business Details
2048 Interchange Rd, Erie, PA
16509, United States
Certified by Verizon • Feb 22, 2026
(814) 217-8912
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Erie, PA.
Visit our Verizon Store in Erie for all your latest mobile, 5G home internet, or business needs. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
243 reviews
5 stars
116
4 stars
34
3 stars
16
2 stars
9
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude or unprofessional.
Wait Times
Many customers reported long wait times before receiving assistance, leading to frustration and dissatisfaction.
Sales Practices
Several reviews mention misleading sales tactics, including unexpected charges and pressure to purchase additional services.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are described as unhelpful or lacking product knowledge.
Store Environment
The store is often busy, leading to a chaotic atmosphere, but some customers appreciated the cleanliness and organization.
- PGPreston GarveyJan 2, 20261.0Waited an hour just for the guy to tell me I'm not eligible even tho online I am for upgrade. Something that could tooken 5 mins to see if I qualify waited an hour
- HBHayley BorgiaDec 15, 20255.0Thank you so much Kari for taking such good care of me! You made my experience flawless and answered all my questions! I felt like I was talking to my bestfriend! Merry Christmas to you and your family!
- CMCharlotte MillerNov 11, 20255.0Professional,courteous,service for bill pay and arrangements for third party .Ryan and Andrew gave superb customer service! They are an asset to Verizon . Thank you!
- JWJoshua WillSep 9, 20253.0Hit or miss staff. Some have been terrific and others completely useless.
- ACAlexander ConferJul 4, 20191.0You can't trust the representatives. They do whatever they can to schmooze and deceive you into spending more money than necessary. They lied to my face and told me I'd be spending only 3 dollars more for unlimited data, when in fact I'll be spending $40+ more than I would be sticking to 5GB. On top of this, for whatever sketchy reason, they changed my payment history to make it look like I paid part of my last bill earlier than I normally do with autopay. Totally and utterly unacceptable business practices. They are not there for the benefit of the customer. I will be returning to get answers, and ask them why I should be sticking with Verizon after this outrageous incident.
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Certified February 22, 2026Yext Knowledge Graph
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