Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude or unresponsive.
Staffing Issues
Customers frequently noted a lack of staff availability, leading to long wait times for assistance.
Product Availability
Several customers expressed frustration with inventory issues, including items being out of stock or not honored at advertised prices.
Delivery Problems
Multiple complaints about delivery issues, including missed appointments and poor communication regarding order status.
JM
Jami M
2 days ago
1.0
I will never buy anything from this store ever again. They sold me a faulty, defective range and refuse to have any accountability for it. Nor did they offer any solutions to address the problem. This store is a waste of time and money. Be very cautious if you plan on making any major purchases.
PP
Parker Peckyno
3 days ago
4.0
Needs more experienced employees
AP
Anthony Phillips
6 days ago
1.0
The manager at the time was lazy, disrespectful, and jerk.
BL
Brandon Laney
Dec 30, 2025
1.0
Tried to call and check inventory on an item but they don’t answer phone calls. Straight to India they go. I got the product from Target
SB
Steve Brown
Dec 15, 2025
4.0
Great crew....but u do need to search the store for a worker to help
What type of products can I find at Best Buy Erie on Peach Street?
Best Buy Erie offers a variety of products including TVs, computers, appliances, cameras, and home electronics.
What are the store hours for Best Buy Erie?
Best Buy Erie is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Erie offer curbside pickup service?
Yes, Best Buy Erie provides curbside pickup services for convenient shopping.
Can I get repair services for my electronics at Best Buy Erie?
Yes, Best Buy Erie offers expert repair services including support from Geek Squad.
Does Best Buy Erie accept debit cards and checks for payment?
Best Buy Erie accepts debit cards and checks as payment methods but does not require cash only.
Are appointments necessary to shop or get services at Best Buy Erie?
No, appointments are not required for shopping or services at Best Buy Erie.
Is there electronics recycling available at Best Buy Erie?
Yes, Best Buy Erie offers electronics recycling services for customers.
What nearby places can I visit before or after shopping at Best Buy Erie?
You can visit Erie Marketplace shopping center, LongHorn Steakhouse for dining, or the European Wax Center for beauty services near Best Buy Erie.
How can Geek Squad near Best Buy Erie assist customers?
Geek Squad, located near Best Buy Erie, provides mobile phone sales, telecommunications, and computer repair services to complement your Best Buy purchases.
What dining options are near Best Buy Erie on Peach Street?
Nearby dining options include LongHorn Steakhouse and Chipotle Mexican Grill, perfect for a meal before or after your visit to Best Buy Erie.