Best Buy

4.0
2884 reviews
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About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6650 Peach St, Erie, PA
16509, United States

Hours

Reviews

4.0
2,884 reviews
5 stars
1,502
4 stars
671
3 stars
325
2 stars
111
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude or unresponsive.

Staffing Issues

Customers frequently noted a lack of staff availability, leading to long wait times for assistance.

Product Availability

Several customers expressed frustration with inventory issues, including items being out of stock or not honored at advertised prices.

Delivery Problems

Multiple complaints about delivery issues, including missed appointments and poor communication regarding order status.
  • AR
    Allison Rust
    1 day ago
    1.0
    Ordered an over $1,000 TV from Best Buy a month ago. We scheduled a delivery date and I took the day off of work. We got the email it would be at our house between 7 AM - 9 PM. My husband called 4 ish times to verify when it would be here so I could put our dogs away. It was almost 5 PM so we called again just checking on it, they said they couldn’t deliver it because it was “out of stock”. I’m not sure how something we ordered a month ago and set a delivery date for was “out of stock” if they set the delivery date. We had to talk to 4 people before we got an answer to reschedule. I’m not sure what would have happened if my husband never called to find out what was going on. We have a new date to get the TV in another 2 weeks. We will see if it shows up, in the mean time we have to put our old tv back on the wall. TERRIBLE communication. Do not recommend.
  • JM
    Jami M
    3 days ago
    1.0
    I will never buy anything from this store ever again. They sold me a faulty, defective range and refuse to have any accountability for it. Nor did they offer any solutions to address the problem. This store is a waste of time and money. Be very cautious if you plan on making any major purchases.
  • PP
    Parker Peckyno
    4 days ago
    4.0
    Needs more experienced employees
  • AP
    Anthony Phillips
    Jan 6, 2026
    1.0
    The manager at the time was lazy, disrespectful, and jerk.
  • BL
    Brandon Laney
    Dec 30, 2025
    1.0
    Tried to call and check inventory on an item but they don’t answer phone calls. Straight to India they go. I got the product from Target

Frequently Asked Questions About Best Buy

What type of products can I find at Best Buy Erie on Peach Street?

Best Buy Erie offers a variety of products including TVs, computers, appliances, cameras, and home electronics.

What are the store hours for Best Buy Erie?

Best Buy Erie is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.