Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,884 reviews
5 stars
1,502
4 stars
671
3 stars
325
2 stars
111
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude or unresponsive.
Staffing Issues
Customers frequently noted a lack of staff availability, leading to long wait times for assistance.
Product Availability
Several customers expressed frustration with inventory issues, including items being out of stock or not honored at advertised prices.
Delivery Problems
Multiple complaints about delivery issues, including missed appointments and poor communication regarding order status.
- ARAllison Rust1 day ago1.0Ordered an over $1,000 TV from Best Buy a month ago. We scheduled a delivery date and I took the day off of work. We got the email it would be at our house between 7 AM - 9 PM. My husband called 4 ish times to verify when it would be here so I could put our dogs away. It was almost 5 PM so we called again just checking on it, they said they couldn’t deliver it because it was “out of stock”. I’m not sure how something we ordered a month ago and set a delivery date for was “out of stock” if they set the delivery date. We had to talk to 4 people before we got an answer to reschedule. I’m not sure what would have happened if my husband never called to find out what was going on. We have a new date to get the TV in another 2 weeks. We will see if it shows up, in the mean time we have to put our old tv back on the wall. TERRIBLE communication. Do not recommend.
- JMJami M3 days ago1.0I will never buy anything from this store ever again. They sold me a faulty, defective range and refuse to have any accountability for it. Nor did they offer any solutions to address the problem. This store is a waste of time and money. Be very cautious if you plan on making any major purchases.
- PPParker Peckyno4 days ago4.0Needs more experienced employees
- APAnthony PhillipsJan 6, 20261.0The manager at the time was lazy, disrespectful, and jerk.
- BLBrandon LaneyDec 30, 20251.0Tried to call and check inventory on an item but they don’t answer phone calls. Straight to India they go. I got the product from Target
Frequently Asked Questions About Best Buy
What type of products can I find at Best Buy Erie on Peach Street?
Best Buy Erie offers a variety of products including TVs, computers, appliances, cameras, and home electronics.
What are the store hours for Best Buy Erie?
Best Buy Erie is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Erie offer curbside pickup service?
Yes, Best Buy Erie provides curbside pickup services for convenient shopping.
Can I get repair services for my electronics at Best Buy Erie?
Yes, Best Buy Erie offers expert repair services including support from Geek Squad.
Does Best Buy Erie accept debit cards and checks for payment?
Best Buy Erie accepts debit cards and checks as payment methods but does not require cash only.
Are appointments necessary to shop or get services at Best Buy Erie?
No, appointments are not required for shopping or services at Best Buy Erie.
Is there electronics recycling available at Best Buy Erie?
Yes, Best Buy Erie offers electronics recycling services for customers.
What nearby places can I visit before or after shopping at Best Buy Erie?
You can visit Erie Marketplace shopping center, LongHorn Steakhouse for dining, or the European Wax Center for beauty services near Best Buy Erie.
How can Geek Squad near Best Buy Erie assist customers?
Geek Squad, located near Best Buy Erie, provides mobile phone sales, telecommunications, and computer repair services to complement your Best Buy purchases.
What dining options are near Best Buy Erie on Peach Street?
Nearby dining options include LongHorn Steakhouse and Chipotle Mexican Grill, perfect for a meal before or after your visit to Best Buy Erie.