Best Buy

Reviews

• MM

  Melissa McNally

  Apr 5, 2026
  5.0
  Brought my mother and all her devices to the Geek Squad after she fell victim to an online scam. Lorek from the Geek Squad and Dom from the Verizon team were so kind and compassionate towards her. Thank you for outstanding service during a stressful time!
• MM

  Mary Messina

  Mar 21, 2026
  5.0
  Susan the manager in geek squad is amazing. I had a not so good experience with a laptop that I had completely pretty much die on me after not even 2 months of using it. Original interactions with the " store manager " were not pleasant but thankfully Susan changed my mind about best buy. I would promote her to the store manager any day. Thanks for all you did Susan. I appreciate you.
• MW

  Michael Writesel

  Mar 15, 2026
  5.0
  A very nice young man helped my wife with her new laptop purchase. Great customer service and prices!!
• YB

  Ya Boi

  Mar 7, 2026
  1.0
  Any employee will come right up to you when looking at new units of literally anything but you’re treated as a ghost as soon as you walk to the open box section, the section in which an employee literally tells you about. Heinous and gross. Sadly this is the only store around that has Oled monitors in store and I got literally 0 help. The ones I wanted to check model numbers on were on the top shelf, way above reach. I tried looking for someone and the 3 floor workers who were there when I arrived were literally gone. The person who “helped” me originally disappeared and I never saw him again. I waited in open box for over 20 minutes and went looking for help. None. No one approached me and no one was available. They had enough people to work 4 registers for the total of maybe 10 customers (if that) but couldn’t get a single helping soul on the floor. The older guy who went to that section after me got the same treatment. He was walking out the door empty handed as I was driving away. Disgusting treatment of customers and I will not buy anything from BB in store or online. Ever again
• DR

  Debbie R

  Mar 3, 2026
  5.0
  Love the geek squad at Best Buy! They have saved me and my computer a hundred times over! Thank you!!!😊